EAG Ford Jacksonville

Todd Snodgrass is an outstanding buyer for Bill McRae Ford! He is extremely knowledgeable about truck values and very easy to work with. The drivers that picked up my truck were prompt, professional and Ford! He is extremely knowledgeable about truck values and very easy to work with. The drivers that picked up my truck were prompt, professional and fun to talk to. I highly recommend checking with Todd and Bill McRae Ford if you have a vehicle to sell. More

Very pleased with everyone that was involved in the process of getting this truck I’m very happy with it Johnathan is very down to earth and very trustworthy and just a good man I can’t thank Mrs Becky process of getting this truck I’m very happy with it Johnathan is very down to earth and very trustworthy and just a good man I can’t thank Mrs Becky and Mr Loy enough for all they did Thank y’all all again More

Nice hometown, friendly people. They said they would have everything ready when I got there after my 3 hour drive. And they did I was out in short time. They said they would have everything ready when I got there after my 3 hour drive. And they did I was out in short time. More

Jonathon was an amazing salesman! I have never had such a great experience buying a car! No pressure and he is determined to find you exactly what you want! He put me in the car of my I have never had such a great experience buying a car! No pressure and he is determined to find you exactly what you want! He put me in the car of my dreams with no hassle! He truly is excited to help his customers! More

Jonathon went above and beyond to get us into a vehicle that fit our budget! Highly recommend him to everyone! that fit our budget! Highly recommend him to everyone! More

Just purchased a 2017 Camaro SS on 12-2-2023. Spoke with a wonderful gentleman on the phone (Steven) who prepared my deal but was not present when I purchased the car. In his place I dealt with M Spoke with a wonderful gentleman on the phone (Steven) who prepared my deal but was not present when I purchased the car. In his place I dealt with Mr Tim Herrick. Both are simply amazing sales people my experience at this dealership with the sales people alone was great but would really topped it off for me was my experience with the finance manager Becky Hanna. It's been a long time since I met someone so genuine .. The customer service at this dealership is definitely five stars . I would recommend this dealership to anyone. They provide great service with a smile.😊 More

Hats off to the Service Department. We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know We had an emergency, we had lost valuable documents under the console and we only had a few hours before we needed to use those documents. We know how busy they are and thought they could never have enough time to help us. They made room for us and within minutes they were able to get into the console and recover the lost documents. They really saved our bacon................oops, not that bacon. We have always been able to depend on them for the best service (20 years). A huge thank you to Kevin (service Mgr.) for giving us the help we needed and to Rick (A+ Tech) for his expert knowledge and skill. He was able to pull it off in less than 15 minutes from the time I drove onto the lot. Amazing...... Just goes to show you what happens when you're dealing with the best. Jim & Shelley Taylor Jacksonville, TX. More

Cheers to Bill McRae Ford, Maegan Jones, and the mobile service guys! Came to my rescue this morning when I had a flat tire. They got there quick and were super friendly. Oh, and did I mention I drive a C service guys! Came to my rescue this morning when I had a flat tire. They got there quick and were super friendly. Oh, and did I mention I drive a Chevy not a Ford? Yes, this service will service other models besides Fords. More