E-Z Loan Auto Sales of Lockport
Lockoport, NY
1 Review of E-Z Loan Auto Sales of Lockport
Submitted an application for credit online and was contacted by Martina just after Christmas 2012. Very nice on the initial consult. Once all the information was collected I was on my way. Over the ne contacted by Martina just after Christmas 2012. Very nice on the initial consult. Once all the information was collected I was on my way. Over the next few days worked on getting a car that would work with the loan agreement. At this point we had been handed off to Lou since Martina was very busy. We were shown a nice 2010 Hyundai Elantra that was very nice with the exception of a few costmetic dings inside the car. We were shown a good record of service and the vehicle had only 5000 miles on it so we decided to buy it and were told that there was a warranty in effect on the car until September or 36000 miles, which ever came first. About 3 months after purchasing the car I noticed flakes of paint comming off the car, so I contacted the dealership and was told that I would have to take it to a Hyundai dealer. Fine enough with me since it was still under warranty. Well apparently the car had been painted so the representation that it was still under warranty was false. The service guy was able to tell it had been painted from about 15 feet away so why couldn't the dealer. He even pointed out the tape line and sure enough under the mirror there was making tape. He said that the prep job was really poor and even pointed out dirt stuck under the paint.I figured the dealer didn't want to warranty the work and was making things up so I took it to 2 other shops in the area which all said the same thing. So now I'm stuck with a nice car that needs a paint job to 1 whole side of the car which will cost me around 1600 from the dealer, which was "warrantied". Buyer Beware. Stay Away. More