Dyer Kia

Had a problem with a used vehicle that I had purchased,it did take some time to get my vehicle fixed but I am very pleased with the work and also very pleased with the professional attitudes of the employees did take some time to get my vehicle fixed but I am very pleased with the work and also very pleased with the professional attitudes of the employees. More

Disclaimer: I worked exclusively with one sales person mostly via email and phone. I have good credit, did not have a trade-in, and was not haggling for the lowest price in the state. I did my pricing res mostly via email and phone. I have good credit, did not have a trade-in, and was not haggling for the lowest price in the state. I did my pricing research and was able to generate sales POC's on www.truecar.com. After being contacted the by a number of dealerships, I made a fair offer on a specific set of specs via email for a 2011 at the end of the model year. With in three emails the Huston Motors Kia met my price. I feel like as an internet buyer, it is often hard to be taken seriously. I was ready to buy and Huston Motors Kia respected that from the start. I walked in two days later to sign some paperwork and pick up a loaner vehicle till my vehicle could be transported from another dealership. When I came back to pick up the vehicle both the sales person and the business manager were friendly and not pushy. I did not feel intimidated. The whole transaction was fast and painless. There were no surprises with either the vehicle price, the financing, or the loaner vehicle. I would recommend this dealership to others and intend to offer their Service Dept first call on any warranty maintenance or accidental damage repair, based solely on the Sales Dept's performance. More

The dealership completely low-balled me on my trade. I did my research and knew the low/average/high trade-in values. The dealership offered me way below the low trade value, and the vehicle I was tradin did my research and knew the low/average/high trade-in values. The dealership offered me way below the low trade value, and the vehicle I was trading was clean with low miles, in excellent condition. They wouldn't even consider the low trade-in value. All of this while staying with their sticker price on their own car. Don't talk with this dealership, their prices are outrageous. More

My employee walked in to buy a new Suzuki Forenza and spoke to jonas over the phone for my employees proof of income I also asked about what the extra $1000 was on the sticker price and he refused to ans spoke to jonas over the phone for my employees proof of income I also asked about what the extra $1000 was on the sticker price and he refused to answer. Found out that it was a destination service charge. Suzuki Forenza was over priced and Jonas was rude and hung up on me. When confronting the general manager of the store he told me that since i wasn't the cutomer that he didn't have to answer any of my questions. Therefore if you are not going to buy a car from them they are allowed to disrespect you and not answer any of your questions. BEWARE FROM THIS DEALERSHIP. More