
Dyer & Dyer Volvo Cars
Chamblee, GA
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Volvo s40 Sold me a vehicle that had issues with out even doing the full search. Now they have me coming out of pocket $800 that I don't have. Though customer s Sold me a vehicle that had issues with out even doing the full search. Now they have me coming out of pocket $800 that I don't have. Though customer service was great Rob Bitter was great to work with. I am very disappointed with the problemsit has only been a month since I've had my car. I thought I was walking away with a great purchase but I was wrong. More
My wife and I have been dealing with Dyer & Dyer for over 8 years through both Volvo new and used car sales as well as service. New and used Volvo sales, which total 4 Volvos, have all been handled by R over 8 years through both Volvo new and used car sales as well as service. New and used Volvo sales, which total 4 Volvos, have all been handled by Rob Bitner. He does a super job and I would highly recommend him. He does a great job in following up after a sale as well as staying in touch in between sales. Frank Spears More
I have dealt with Dyer and Dyer since 2000 and always had excellent service experiences. My last service visit proved to be a real challenge-a small nut causing a loud noise and vibration under the hood-and excellent service experiences. My last service visit proved to be a real challenge-a small nut causing a loud noise and vibration under the hood-and the service department went to great lengths to find the problem. Thanks to Raymond Price, my service advisor for following through to resolve the issue. I have driven only Volvos since 1978 and this experience gives me even more reason to think that I'll always own a Volvo! Sandra Blackwood More
My experience at Dyer & Dyer with Raymond Price has been great. He is a friendly young man, always meeting me with a smile and addressing me by name. As a customer he makes me feel that my car is impor been great. He is a friendly young man, always meeting me with a smile and addressing me by name. As a customer he makes me feel that my car is important to him. He is patient as I attempt to describe any issues I am having with the car. He answers questions effectively and always follows up on my questions. Leaving my car in his care is like leaving it with my best friend. More
Mr. Price has made me appreciate my decision to purchase a Volvo. He always greets me with a smile and assures me of their service capability and timely performance. I always feel like I am dropping my baby a Volvo. He always greets me with a smile and assures me of their service capability and timely performance. I always feel like I am dropping my baby (Volvo) off with a friend. I also drive from Douglasville, GA to Dyer & Dyer Volvo passing other dealers just to get my vehicle serviced there because of the professional treatment. Thanks Dyer & Dyer for having great people in place to make this experience a pleasant one. More
I have purchased or leased at least 10 more or cars from dealership over past 20 years. They are wonderful and have taken care of me. dealership over past 20 years. They are wonderful and have taken care of me. More
I have used Dyer & Dyer for 15 plus years both from the service side as well as purchasing in excess of 9 new automobiles. I have worked with Alan Friedman from the sales aspect. He has always been pro the service side as well as purchasing in excess of 9 new automobiles. I have worked with Alan Friedman from the sales aspect. He has always been professional and always looking out for my needs. I have often looked at other dealers for new automobiles and have mostly been turned off by their sales tactics. There was usually a distrust as they were trained to look at what goes into their pocket than servicing the customer. Deals wrier often made in a back room where at Dyer & Dyer it is done in the open and above board. I recently purchased a 2011 XC60 which was a positive experience both from the sales, closing and servicing sides. Excellent customer service all the time with follow up calls from Alan, Mark Levy or from the service manager as well. I recommend Dyer & Dyer all the time, not only for god product but excellent service. More
I actually look forward to my scheduled maintenance appointment for my Volvo, because of the great customer service that I receive at Dyer and Dyer Volvo - Chamblee. Raymond Price is the Asst. Service appointment for my Volvo, because of the great customer service that I receive at Dyer and Dyer Volvo - Chamblee. Raymond Price is the Asst. Service Manager that has worked to provide pertinent knowledge and consistently good customer service. More
My wife and I have been Volvo owners for some time. Our latest vehicle was a 2003 S80. We were not in the market for a new car. However due to an accident our car was totaled and we needed a replacement (B latest vehicle was a 2003 S80. We were not in the market for a new car. However due to an accident our car was totaled and we needed a replacement (By the way, the S80 performed up to the Volvo reputation of being a safe car. Even though the car was totaled my wife came away from the accident unscathed). Needing a new car and wanting to replace it with a Volvo my wife made some internet inquiries. Mr. Bittner, with Dyer & Dyer Volvo responded back almost immediately. He had taken the information my wife had sent, reviewed his inventory and had several recommendations he felt would meet our needs. My wife and I met with Mr. Bittner and I could not have asked for the deal to have gone any smoother. Rob is extremely knowledgeable about the entire line of Volvo's. However, he quickly realized we had our heart's set on purchasing a new S80. He explained all of the features and benefits of the particular vehicle we were considering and in essence let the car sell itself. At no time did we feel that we were under any pressure to buy. Realizing that the vehicle was going to be my wife's car he very astutely made sure he answered all of her questions and concerns. We could not have asked for a more professional and caring individual than Rob Bittner to help us with our automobile purchase. He certainly stands far and above of what many of us have come to know as the "car salesman". One of the things I hate the most is buying a new car. The negotiating, the game that one appears to have to go through to make a deal, irritates me to no end. Rob and Dyer & Dyer made the purchase a straight forward, simple deal (Yes! There was a bit of negotiation.) If you are in the market for a new automobile I would highly recommend a Volvo. And I would recommend you buy that Volvo from Mr.Rob Bittner at Dyer & Dyer Volvo. More
My experience with Dyer & Dyer was very professional from the moment I first spoke with the service manager Sam Escobar. I was having a problem with my Volvo and I didnt have a cule where to begin. He from the moment I first spoke with the service manager Sam Escobar. I was having a problem with my Volvo and I didnt have a cule where to begin. He took the initiative to look at my car and almost imediately located a potiential problem that could have become a real money issue if left unresolved. Mr Escobar as a service manager exibits the utmost in integritey, professionalism and knowlegde relating to my Volvo experience. I am grateful for his attention to detail as it has paid off in the reliabilty of my most important transprotation problems. More