Dyer & Dyer Volvo Cars
Chamblee, GA
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This is how car buying should be Allan and Victor were both easy and trustworthy right off the bat. I had been through a few different dealers/dealerships for a few months without any Allan and Victor were both easy and trustworthy right off the bat. I had been through a few different dealers/dealerships for a few months without any one commitment or "good feeling". I told Allan what I wanted (quite directly) & he called me right away - something normally I'd be annoyed with but really appreciated his genuineness of helping me find my car (which he did). I wasn't able to meet in person and I had many changes in which Allan was responsive to immediately and have to say, he knew what I wanted and delivered. Then there was Victor (business manager) - I got worried to be passed onto someone else for financials/signing but he was like an old friend & immediately I became comfortable - needless to say from there, it was a wrap. One con I will say is that the place is dated - these guys deserve a renovation badly! I look forward to working together with your team! Lauren More
Professional Help Charles Cook was very professional and helpful. The only thing I didn't like was I was not greeted by the front desk when I walked in the dealership. Charles Cook was very professional and helpful. The only thing I didn't like was I was not greeted by the front desk when I walked in the dealership. The lady there was speaking with another employee and I had to wait to ask for my salesperson. As a salesperson myself, I want my customers acknowledged as soon as they walk in my office. More
Pre-owned Very courteous and helpful during pre owned purchase experience. The salesman Chris was very professional and helpful. The sales team as a whole was h Very courteous and helpful during pre owned purchase experience. The salesman Chris was very professional and helpful. The sales team as a whole was helpful. Follow customer could be better to assure return business. More
Excellent service within a reasonable amount of time Terrance Robinson put two mechanics to work on my car so that I would not spend half the day waiting for my vehicle. Since I had two young children w Terrance Robinson put two mechanics to work on my car so that I would not spend half the day waiting for my vehicle. Since I had two young children with me, this significantly and most favorably impacted my day. More
Great pricing, and great service. This dealership surprise me with an expedited service that have me in my new wheels in 90 minutes. Granted the pricing was completed online and over This dealership surprise me with an expedited service that have me in my new wheels in 90 minutes. Granted the pricing was completed online and over the phone but it was impressive that they could do that. More
VOLVO purchase The Team at Dyer & Dyer did a great job to explain the options, feature and services available. They work together with me to make the economy sound The Team at Dyer & Dyer did a great job to explain the options, feature and services available. They work together with me to make the economy sound More
Nice car This is my 4th Volvo. From the XC90 to my 3rd S60. I really enjoy driving these vehicles I think my my next Volvo will be one of the SUV models. This is my 4th Volvo. From the XC90 to my 3rd S60. I really enjoy driving these vehicles I think my my next Volvo will be one of the SUV models. More
Service Department Excellence I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr.Rutter sets the standard for what customer service should be. Mr. Rutter goes above and beyond your expectations.He is always accommodating and most importantly, he is honest. Mr.Rutter's communication skills are excellent. Keeping in touch with you throughout the repair process. Mr. Rutter is truly asset to this dealership. More
Excellent customer service and attention to detail. Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicl Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicle was clean when service was completed. More
Allan is a Star I was a customer of the service department for many years, although I did not purchase my Volvo in Georgia. When it was becoming clear I was going to I was a customer of the service department for many years, although I did not purchase my Volvo in Georgia. When it was becoming clear I was going to need a new vehicle I spoke to Allan Friedman on the sales floor. I was actually looking for a newer, used car similar to my own. Allen looked for one, and contacted me when he had one, but it just wasn't right. For the next year I continued to search and occasionally pop in to see Allen. Well, when I finally decided on another model, Allen was there to help. He never forgot about me, and he showed great patience as I hemmed and hawed. In the end, I am very happy with my 2017 Volvo XC6, Allan, and Dyer and Dyer. More