Dyer Chevrolet - Service Center

Service on my 2015 Impala I recently purchased a new 2015 Chevrolet Impala LTZ. It required some minor detailing and a couple warranty issues. I got scheduled in to take care o I recently purchased a new 2015 Chevrolet Impala LTZ. It required some minor detailing and a couple warranty issues. I got scheduled in to take care of those discrepancies at the Vero Beach location and had the pleasure of meeting their professional service staff. In particular Tim Zerbe my service writer. He was very perfossinal and courtious. He fully explained all that was to happen in the process of the visit and he was able to resolve all the discrepancies. I was set up with a rental car while mine was being serviced. When I picked my car up it was very nicely detailed. Great Job Tim!!! More

Sold a vehicle without tool to remove lug nut. Cannot remove flat tire without it. What a mess. Having to pay shop to remove all four special lug nut and replace with normal ones. Called dealership Cannot remove flat tire without it. What a mess. Having to pay shop to remove all four special lug nut and replace with normal ones. Called dealership, no help. Was not very happy. More

This morning, I found a "Check Airbag" trouble message. When I showed up at Dyer Chevrolet without an appointment, it was crowded. But within half an hour, they got the Suburban into the shop, a message. When I showed up at Dyer Chevrolet without an appointment, it was crowded. But within half an hour, they got the Suburban into the shop, and found that the airbag was OK. The problem was frayed wires under the seat. Since they quoted me their basic diagnostic charge, I didn't want to spend more money, and I told them I'd fix the wires myself. But when I paid the bill, the mechanic came in and told me he had re-soldered and re-insulated the wires, and added new connectors. Thus, for the basic charge, they did additional work for free. Such great service is VERY RARE these days!! THANK YOU Dyer Chevrolet, and THANK YOU CARL MERRICK! More

Called to make appt for fri 1/4 at 730 wait 1 1/2 hrs after 1hr was told it would be 1/2 car was never even looked at till i became loud and mgr took care of it.craig lied when i asked him how long, i sa after 1hr was told it would be 1/2 car was never even looked at till i became loud and mgr took care of it.craig lied when i asked him how long, i saw car still in lot never looked at. More