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Dyer Chevrolet - Service Center

Vero Beach, FL

3.8
49 Reviews

49 Reviews of Dyer Chevrolet - Service Center

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January 03, 2019

Bad Repairs & excessive time to complete Vehicle brought in for warranty service on repair work that previous repairs that did not work. I have used this dealership to perform gasket & seal r More

by Paul41magee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Dyer, Brandon Wells
July 03, 2018

Embarasing , un-professional, a complete disapointment. I will never recommend this dealership nor their terrible service staff after our 2013 Chevrolet Equinox had to be towed for a faulty transfer case br More

by Carleton Place Ont. Canada
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Williams
May 22, 2018

Beware of Service Department BEWARE of Service Dept. SCAMS - Took my 2016 Traverse in for 30K maintenance and ended up with a Fuel injection flush or ???(No GM recommendation at a More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Wells
April 23, 2018

Rose in the service department. I called while on the road having truck problems and Rose got me right in. They diagnosed the problem and replaced the ignition coil in no time.Rose i More

by Clay Duval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Rowe
February 07, 2018

Not sure they did anything right Rose at Dyer screwed my checkup on my 2015 silverado not just once but twice hope not to have to work with her again she lies bout what she does and More

by John Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ROSE
Feb 09, 2018 -

Dyer Chevrolet responded

Mr. Butler, We appreciate you taking the time to speak with our service manager, Ben Williams, and allowing us the time to go over all of your concerns. We appreciate your feedback and have already taken steps to ensure this does not happen in the future. We thank you for the opportunity to earn your business back for your next service and can assure you that we will do everything in our power to make sure that your next visit exceeds your expectations. We hope you continue to enjoy your Silverado and would consider updating your review in the future.

January 05, 2018

Ruined feed in bed of truck Took truck to get oil change and get it back with over $100 of feed ruined in the bed because they decided to run through the car wash without looking More

by Chadb8s
Recommend Dealer
No
Employees Worked With
Josh Stafford
October 13, 2017

Never thought I would lease a truck Mike was awesome. He went above and beyond to make sure we left with exactly what we wanted in our price range. He was patient enough to spend about 3 More

by Jamersonjenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciemko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Novander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2017

Battery issue I have a 2009 GMC Sierra SLE 1500 4x4 that I purchased new in Alabama. In 2012 I started taking my truck to Dyer Chevrolet to let them do all the serv More

by John
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Lyons
Dec 08, 2017 -

Dyer Chevrolet responded

Thank you for the feedback, John. We regret to hear about the experience you had, and it sounds like you may have been given some incorrect information. We hope you continue to enjoy your truck and do consider us for future service needs.

August 02, 2017

Communication My wife brought her vehicle in today for oil change, balance and rotation. Arrived @ 9:00 am and was sitting there until a little after 1:00, ok they More

by Keebo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wells
July 08, 2017

Worst service center ever Where do I begin...we leased a Cruze for 2 years. While doing the finance paperwork the gentleman asked if we wanted to purchase an extended warranty. More

by cmango1655
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave, service manager who we found no longer works there.