Sorensen & Schade Chevrolet - Service Center

Danny always provides the best customer service. He keeps me informed of what's going on with my vehicle. Danny is the best. He keeps me informed of what's going on with my vehicle. Danny is the best. More

Kind, curious, answered all questions, and a big thank you to Doug who was my service representative. Thank you to all of you! you to Doug who was my service representative. Thank you to all of you! More

THEY ARE VERY FRIENDLY AND FAST SERVICE AND SPEAK TO YOU AND HOW HOW YOU DOING AND HOW HOW YOU DOING More

Danny was very courteous. Assisted me in getting my car service and on my way. Assisted me in getting my car service and on my way. More

Working with Miguel was very easy. He understood my needs and made it happen for me. He understood my needs and made it happen for me. More

Nice dealership, service department provided good service. Wait was a little long, and had to return for issue not caught during first service. All considering, still a good service visit. service. Wait was a little long, and had to return for issue not caught during first service. All considering, still a good service visit. More

Great no issue everyone was amazing very smooth didn’t wait long for service to be done wait long for service to be done More

I've just had my vehicle serviced for the second time at Dyer Chevrolet in Lake Wales, Florida. Both times the work was carried out quickly and efficiently. The service agents were helpful and very courteou Dyer Chevrolet in Lake Wales, Florida. Both times the work was carried out quickly and efficiently. The service agents were helpful and very courteous. I would recommend this dealership. More

Service was exemplary. Fast friendly & efficient. I had no issues whatsoever. I will use again if necessary in future Fast friendly & efficient. I had no issues whatsoever. I will use again if necessary in future More

I was told I had to have a new tubro charger. I asked Danny how much would it cost me to replace with a new, not remanufactured one. He gave me a price which was very high. When job was finished I asked Danny how much would it cost me to replace with a new, not remanufactured one. He gave me a price which was very high. When job was finished I found on the invoice that the turbocharger was a remanufactured one. Bait and switch. Then I had to go back several times to fix mistakes when I was lied to over and over. They hooked the wrong wire to antifreeze tank and to a/c, made a/c freeze and low antifreeze level message came on, I was told system had a leak when there was no leak and low levle sensor was bad when it was only wrong wires attached to wrong place. When replacing fender liners they used wrong retainers allowing fender liner to come loose and rub tire, yesterday they fixed it and as a courtesy replaced a glow plug.. There was a vibration noise at around 900 rpms which they fixed a clamp, noise and vibration is still there but not as loud.. I was told by dealer manager he would see about getting me a refund as I was charged for new turbo and way over charged for clamps, bolts, gaskets and labor. Book calls for 12 hours for a job that takes about 8 hours. $170 per hour for mechanics that caused me way too much grief. Took truck in 6/26 finally finished except for noise/vibration 8/28 after several trips to dealer. that I had to drive and couple of times has my neighbor come get me. More