Dyer Chevrolet Fort Pierce

Service items paid for done incorrectly or not done at all I have a 2016 Cruze and made a April 16, 2016 appointment for an oil change and tire rotation at Dyer Chevrolet in Fort Pierce, Florida, because I was I have a 2016 Cruze and made a April 16, 2016 appointment for an oil change and tire rotation at Dyer Chevrolet in Fort Pierce, Florida, because I was heading north on a 1,200 mile drive and my mileage was at 15,000. (I opted for the dealer's internet special for an oil/filter change and tire rotation rather than using one of the services included in my purchase of the vehicle.) When I arrived at the dealer, I told the Service Advisor that I had set the tire pressure to specification and had been doing errands so the tires were heated and to not change the pressure in the tires; the advisor assured me the pressure would not be changed. When the service was purportedly complete the service advisor told me everything had been done and the tire pressures had not been changed. I then left the dealership and headed north. As I was driving, the car did not seem to handle the same as it had prior to the purported service so I went through the menu and saw my tire pressures were low but figured the pressure would increase the more I drove. The tire pressures did not increase (apparently because the tires were already heated) and remained relatively constant until nightfall. As I drove further north the ambient temperature became lower and my tire pressures dropped. When I reached North Carolina the temperature was 47 degrees and my tire pressures were four psi under specification. I then had to find an open service station at 2 am with an air pump and sufficient light--I had to struggle putting air in the tires in the dark. When daylight appeared I stopped in a rest area and checked the tires and found they had not been rotated--one tire had previously been marked and it was on the same wheel it was on prior to the purported service and the "inside" of the front rims had brake dust and the rear rims did not have any. (Front disk brakes generate dust onto the front rims and tires and rear drums brakes do not; if the tires had been rotated the rear rims and tires would have had brake dust on them from having been on the front.) The dealer did not follow the tire-rotation specification. The car has been checked further and it has been found that the oil was substantially overfilled--the oil level on the dipstick was above the "bulbus" at the end of the dipstick and there were no noticeable telltale signs that the oil filter had been changed which raises suspicions based on everything not done or not done correctly. The dealer did not follow the oil-capacity specifications and the overfilling of the engine may have caused damage to the engine. (See page 226 of the owner's manual.) More

Warm and friendly From the moment you walk through the door, you are greeted with the upmost respect. There was no pressure on you to do are agree with what was put bef From the moment you walk through the door, you are greeted with the upmost respect. There was no pressure on you to do are agree with what was put before you, More

Best Car Buying Experience Ever Everyone at the dealership was extremely helpful, knowledgeable & friendly. This car purchase was the easiest & most pleasant I've had in my last 10 Everyone at the dealership was extremely helpful, knowledgeable & friendly. This car purchase was the easiest & most pleasant I've had in my last 10 vehicle purchases. Any questions I had were addressed in a courteous & professional manner. My salesman Mark Heyman took extra time to explain all the technical items on my new car. I will definitely be a repeat customer in the near future. Glenn & JoAnn Miller More

Great Mark Heyman was a pleasure to work with. He was very helpful throughout the entire process. The entire staff including owners and finance were very Mark Heyman was a pleasure to work with. He was very helpful throughout the entire process. The entire staff including owners and finance were very thoughtful and respectful. Overall, great experience. More

Had our Silverado in for service & bought a 2011 Corvette ! We brought our Silverado in for oil change service & noticed a Corvette on the showroom floor, which caught both my wife & my attention. We looked the We brought our Silverado in for oil change service & noticed a Corvette on the showroom floor, which caught both my wife & my attention. We looked the car over with John G and then took it out for a test ride. Liked the car it since it was in great condition ( they did put it inside on the showroom floor after all ), it handled well and had low mileage. We negotiated quite a bit back and forth since we were not really looking to buy another vehicle at that moment, and came to what we agreed was a fair price for the car. John said he would get the paperwork ( by Jermaine ) in order the next day since there were already several other customers ahead of us buying vehicles, and the next day he called to tell us everything was done. We went to pick-up our truck from Service and also took the Corvette home ! We are very happy with the car, and the warranty paperwork ( by Julian ) was also done quickly giving us a great package to protect the car in the future thru Chevy. Overall, very professional service and would recommend Dyer & John G. to anyone looking for a vehicle, to go to Fort Pierce Dyer for a great deal. You will not regret you did ! More