Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
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Fantastic Professionals My husband and I worked with Jamie and Alex for over a week before we went into the showroom. In that week they were both courteous and informative vi My husband and I worked with Jamie and Alex for over a week before we went into the showroom. In that week they were both courteous and informative via text and email. While in the showroom, they continued to be very professional and went the extra mile to make sure we left as satisfied customers. I look forward to buying my sons’ Jeep Cherokee from them next year. More
Returning customer and will continue to be. The people were very helpful and responsive to our needs. We were able to test drive almost immediately. Eventually got the deal we were hoping for an The people were very helpful and responsive to our needs. We were able to test drive almost immediately. Eventually got the deal we were hoping for and made the deal on a new Jeep. More
Appointment Kept - Work Done I made an appointment with Jordan Hughes to have a transmission software update installed on my 2015 Jeep. Even though it was the Friday before the La I made an appointment with Jordan Hughes to have a transmission software update installed on my 2015 Jeep. Even though it was the Friday before the Labor Day weekend; Jordan received my car as agreed. The work was completed in a timely manner. Jordan found me in the waiting room, advised me of the finished work, and offered to assist me with any future questions. Excellent customer service! More
Awesome! I have to say Michelle was Great! Talked us though every step of the process. Awesome personality and you need more great people like her. Truck c I have to say Michelle was Great! Talked us though every step of the process. Awesome personality and you need more great people like her. Truck came back great with the recalls and manifold fixed. Will be coming back. P.s. Love to see smiling faces. More
Very professional Lucas the sale consultant is very knowledgeable of the Jeep I was interested. He’s very professional in my book. I will recommend Dwyane Lane’s to my Lucas the sale consultant is very knowledgeable of the Jeep I was interested. He’s very professional in my book. I will recommend Dwyane Lane’s to my friends. More
Top drawer sevice operation This shop runs like clockwork. Everything happens how and when they say it will. The staff is smart, personable, and customer oriented. I can't com This shop runs like clockwork. Everything happens how and when they say it will. The staff is smart, personable, and customer oriented. I can't comment on the quality of the work because my 2014 Cherokee has been one of the most trouble-free vehicles I've ever owned; but the routine/scheduled/warranty work has all be done smoothly and well every time. If every car service team was as good as these guys nobody would hate getting their car worked on. More
Service is top notch! The staff at Dwayne Lane's always greet me with a smile and my Jeep was serviced completely. I like how well the communicate through text and keep me The staff at Dwayne Lane's always greet me with a smile and my Jeep was serviced completely. I like how well the communicate through text and keep me updated on their progress. More
Very good service as usual I am always treated well and my vehicle is done when promised. The folks at Dwayne Lane's always take care of me promptly and courteously. I am always treated well and my vehicle is done when promised. The folks at Dwayne Lane's always take care of me promptly and courteously. More
Buying my Jeep was quick and painless. A coworker had purchased his Jeep there and enjoyed his experience. I went with questions and really didn't expect to actually buy that day. But the A coworker had purchased his Jeep there and enjoyed his experience. I went with questions and really didn't expect to actually buy that day. But the service and price made me change my mind. Naomi was extremely helpful and the experience was a pleasure. More
Customer First and Awesome Paul took great care of my wants and needs. He and everyone else who I worked with looked after me like they actually cared. There was no BS just ever Paul took great care of my wants and needs. He and everyone else who I worked with looked after me like they actually cared. There was no BS just everyone being straight forward and telling me how it is. I admire the whole teams professionalism. Thx for my new Gladiator. More