139 Reviews of Duval Honda - Service Center
Best Customer Service Jesse Fye has always made what I would consider my least favorite thing to do -- car maintenance -- a complete joy. I feel like I am getting truly hon Jesse Fye has always made what I would consider my least favorite thing to do -- car maintenance -- a complete joy. I feel like I am getting truly honest feedback on what needs to be done to accurately maintain my vehicle without inflating my bill. More
Excellent service! I have used Duval Honda for all of my car needs, whether it is general maintenance, replacement parts, major services, etc. I continue to return based I have used Duval Honda for all of my car needs, whether it is general maintenance, replacement parts, major services, etc. I continue to return based on high quality of professionalism and comparable pricing. I always ask for Jesse because of his guidance and educating me on my car needs. Thank you Duval Honda!! More
Perfect service as usual Came in for an oil change with no appointment and the service rep told me that I also needed a transmission fluid change. They fit it right in with t Came in for an oil change with no appointment and the service rep told me that I also needed a transmission fluid change. They fit it right in with the oil change and of course washed and vacuumed my car. More
Review of service of my Honda Civic Service advisor was awesome. Very satisfied with repair. I dropped my car off on Friday. Received a call back by Saturday morning with diagnosis, Service advisor was awesome. Very satisfied with repair. I dropped my car off on Friday. Received a call back by Saturday morning with diagnosis, repair done by that afternoon. More
Duval Honda's Service Dept is the best We cannot say enough great things about Duval Honda's service department. Chris Pace goes above and beyond to make the experience very pleasant when We cannot say enough great things about Duval Honda's service department. Chris Pace goes above and beyond to make the experience very pleasant when you come in for maintenance. Tom Martin, also, helped with servicing our new Honda van at our last appointment. We appreciate the care they give our vehicles, as well as our son's Honda that was also purchased at Duval. We love our new Honda Odyssey Touring van, and we appreciate the care that is given to our vehicle in the service department. More
The service department here at Duval Honda is awesome Took my vehicle in for service and as always I am always very happy and very satisfied with Duval Hondas service appointment. I will keep coming back Took my vehicle in for service and as always I am always very happy and very satisfied with Duval Hondas service appointment. I will keep coming back and recommend Duval Honda for service. More
Very friendly staff I bought my Honda at this dealership but I continue to visit for service due to the service staff. They have always been very accommodating. They ar I bought my Honda at this dealership but I continue to visit for service due to the service staff. They have always been very accommodating. They are truthful but not pushy. I've never felt they were suggesting unnecessary fixes and if I wanted to talk with my husband first they were perfectly fine with that. I won't take my CRV anywhere else! More
Best service department EVER!! I called a couple Honda Dealerships for a solution to my daughter's key fob issues. The one on Blanding, close to 295, said we'd need an appointment I called a couple Honda Dealerships for a solution to my daughter's key fob issues. The one on Blanding, close to 295, said we'd need an appointment to analyze the entire electrical system and painted a gloomy picture without much thought or bedside manner for the patient (I felt sick after visiting them). I then limped into Duval Honda without much hope for a reasonable solution until I met with their service folks. They were obviously busy on a Saturday morning but they put my mind at ease right away that they'd take a look at it to give me a better idea of what was going on. It needed a new key fob programmed properly, estimate was $135. They were 100% right! All of the electrical weirdness (don't know how else to describe it) was stemming from the car thinking it was stolen by running without turning off the alarm. They fixed my problem within a half hour AND waved the labor charges, so it only cost $75. They could have raked me over the coals and ripped me off but instead they provided outstanding customer service and earned a customer for life. More
Slow Service It took 3 hours for an oil change and tire rotation even with an appointment, unorganized and unprofessional staff. Why would I want to go back and sp It took 3 hours for an oil change and tire rotation even with an appointment, unorganized and unprofessional staff. Why would I want to go back and spend more money to waste my time. The independent service shops give me a better value for my money.Duval Honda service is way overrated. More
Great Service! John McKean is a pleasure to work with. He makes recommendations for service but is not pushy. The car was serviced and washed/vacuumed upon return. T John McKean is a pleasure to work with. He makes recommendations for service but is not pushy. The car was serviced and washed/vacuumed upon return. Thank you! More