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Duval Honda
Jacksonville, FL
497 Reviews
When you walk into Duval Honda, you get greeted with a smile by our representatives every time. Our friendly team is here to serve you and make your car buying experience smooth and stress-free. With our non-commissioned sales policy, you can rest assured that our representatives are here with one goal in mind: to find you the vehicle of your dreams.
Part of the Duval Motor Group, our team members constantly undergo training to give you an excellent experience. And after being in business for nearly 40 years in Jacksonville, Florida, we know what our drivers expect from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 497 reviews
January 12, 2017
Kudos to Tom Martin Tom is my service advisor. He is the consummate professional who explains in detail what service and/or preventive measures need to be taken to ensur Tom is my service advisor. He is the consummate professional who explains in detail what service and/or preventive measures need to be taken to ensure that my 2013 Pilot runs efficiently. I look forward to our continuing relationship as my Pilot now has 76,000 miles on it and am looking for at least 200,000 miles out of this great vehicle. I trust Tom's advice and am fully confident that with his help (and the technicians who perform the highly sophisticated wrench work!), my Honda will be on the road for several more years. Thanks for a great job, Tom, and best regards to all in the service dept. at Duval Honda. More
by Elizabeth
Employees Worked With
Tom, Ryan, various service technicians
January 03, 2017
No pressure Robert Salesman was really good. Listened to me didn't try to sell me on something else. Worked with me to get payment I wanted. Robert Salesman was really good. Listened to me didn't try to sell me on something else. Worked with me to get payment I wanted. More
by Shelley T Fay
Employees Worked With
Robert, Drew
December 30, 2016
Great Service! Have taken care of all of the service on my accord for 150,000 miles - great service and my car has had no issues outside of scheduled maintenance. Gr Have taken care of all of the service on my accord for 150,000 miles - great service and my car has had no issues outside of scheduled maintenance. Great people! More
by Dave C
Employees Worked With
Chris Pace, Jesse Fye, and John McKean
December 25, 2016
Van Jones at Duvall made the difference! This was my first experience of finding a car online and driving to another state to purchase the car. I have dealt with Honda dealers for year, but t This was my first experience of finding a car online and driving to another state to purchase the car. I have dealt with Honda dealers for year, but this was a different kind of experience. Van Jones made this purchase a success from the beginning, from sending me extra pictures of the car, to good communication, to a courteous and friendly and professional reception when I arrived at the dealership. Everything went very smoothly. There were no hidden gimmicks or unexpected sales pushes. I would highly recommend Van Jones as your Duval Honda sales professional. It was worth the drive! More
by Janet
Employees Worked With
Van Jones
December 01, 2016
Great service The customer experience is great, fast service friendly staff, very knowledgeable and professional. Love having my Honda serviced at that location . The customer experience is great, fast service friendly staff, very knowledgeable and professional. Love having my Honda serviced at that location . Tom has been great every time I've been there More
by Anndavis
Employees Worked With
Tom
November 18, 2016
John is the best My service advisor met me at 6 am before the dealership was open so I could get my car in for service. My car runs like purring cat. I trust everyth My service advisor met me at 6 am before the dealership was open so I could get my car in for service. My car runs like purring cat. I trust everything that has been recommended and explained to me. Also I have heard many times that the dealerships charge you more but I do not find that to be true at all. More
by anniejo
Employees Worked With
John Mckibben
November 14, 2016
Exceptional service I would highly recommend Duval Honda. They provide Exceptional sales and service. I am never disappointed. I am a customer for life and I recommend th I would highly recommend Duval Honda. They provide Exceptional sales and service. I am never disappointed. I am a customer for life and I recommend this dealership to all of my family, friends, and coworkers. More
by TerriW
Employees Worked With
Ryan and Jesse
November 14, 2016
"Top Level Service" Jesse and Chris are tops in service. I brought my car in for service and it was all handled very professionally and in a timely manner. This dealers Jesse and Chris are tops in service. I brought my car in for service and it was all handled very professionally and in a timely manner. This dealership is focused on providing high quality customer service. More
by Shore
Employees Worked With
Jesse Fye, Chris Pace
November 11, 2016
Excellence Service Jesse is the best service advisors I've encountered. He actually cares about his customers and takes the time to ensure I understand the service requi Jesse is the best service advisors I've encountered. He actually cares about his customers and takes the time to ensure I understand the service required. More
by Linda1953
Employees Worked With
Jesse Fye
November 09, 2016
Excellent service No pressure sales, honest, courteous. I can't say enough good things about their employees. I had a roof rack installed after the sale. I received No pressure sales, honest, courteous. I can't say enough good things about their employees. I had a roof rack installed after the sale. I received great service. I would definitely recommend Duval Honda! More
by Sherry K
Employees Worked With
Sales, Service
