Duval Honda

Troy did an excellent job as a sales representative for Duval Honda. Not only did Troy do an excellent job, but so did Kris Waterman, David and those in service who did the prep on the car. Kris continued Duval Honda. Not only did Troy do an excellent job, but so did Kris Waterman, David and those in service who did the prep on the car. Kris continued to follow-up with me keeping me well informed on the progress of the arrival of the Touring Accord. He introduced me to Troy who then assisted me with the purchase of the vehicle, while Kris continued to stay in contact with me offerning assistance. Troy reviewed all the options for the Touring Accord and upon arrival of the car, showed and explained how everything worked. Since my old iPhone was not completely compatible with the car, Troy was willing to assist me with synching my new iPhone with the car on few days later, as well as showing me how to work the adaptable cruise control. He set me up with service and explained how to schedule and access a service appointment on line. David did a great job, as well, assisting and finalizing all the paperwork. Clausen Morell was my original point of contact and continued to provide assistance in the securing and purchasing of the Touring Accord. All of them should be commended for a job well done. As research says, its all about relationships and it is quite evident that Duval Honda puts it into practice. As a long-time Honda Accord owner, I love the car and am glad that I remained patient while waiting 6 months for its arrival. It's worth it! More

The sale went as promised. No haggling, no pressure. Very good experience and would deal with them again. The sale was also handled in less than 3 hours from start to finish. good experience and would deal with them again. The sale was also handled in less than 3 hours from start to finish. More

I have used Duval Honda for service for many years. The quality of the work is always excellent. The price is always competitive. They are an outstanding dealer. quality of the work is always excellent. The price is always competitive. They are an outstanding dealer. More

My experience was positive because we were greeted at the door by Lindsey and she asked us what we were looking for and then showed us and answered all of our specific questions about vehicals, as well as de door by Lindsey and she asked us what we were looking for and then showed us and answered all of our specific questions about vehicals, as well as detailing all attributes of the cars that we were interested in. She was attentive to my desires of specific "features" and didn't try to take me off message for the kind of car I was looking for. (Didn't try to talk me into something else. It was a pleasure to work with a female Sales Associate as well. More

This dealership sold me an Acura tl that had been in two wrecks and showed me an altered carfax report that claimed it had been in no accidents. Watch for folds and sharpie scratches on your fake carfax rep wrecks and showed me an altered carfax report that claimed it had been in no accidents. Watch for folds and sharpie scratches on your fake carfax report from them. More

Awesome customer service from beginning to end. Absolute pleasure to buy from! Will recommend to all my friends for their future vehicles purchases. Patrick, David, Clausen and Tim were amazing! Thank you pleasure to buy from! Will recommend to all my friends for their future vehicles purchases. Patrick, David, Clausen and Tim were amazing! Thank you! More

It was given incredible sales experience!!!! My saleman Tim Caruso was very helpful. I came in as a reference from your sister company Duval Ford looking for a used car to buy. Specifically a Ford Escape. Tim Caruso was very helpful. I came in as a reference from your sister company Duval Ford looking for a used car to buy. Specifically a Ford Escape. Tim took his time to make sure I understood the unique way your dealership worked and sold vehicles. He explained the no hassel policy and buy back plan. I had shopped several other dealerships previously and Tim was the only one who stopped and explained to me what he intended to do and why. I, being a salesman, appreciated the honesty. Tim took the time to make sure I was comfortable with my new vehicle, and how all the features worked. I was the last customer in the dealership that day and Tim never tried to rush me or make me feel as though he didn't have time to help, or make sure I understood exactly what I was buying and he made sure I was comfortable with my purchase. It was a extremely positive experience!!!! More

This is my 3rd vehicle from Duval Honda. I have always gotten a good deal and received excellent customer service from both the salesman and the service department. I recommend Duval Honda to anyone i spe gotten a good deal and received excellent customer service from both the salesman and the service department. I recommend Duval Honda to anyone i speak to that may be interested in purchasing a vehicle. More

Lindsey and all the staff treated us great and worked with us to accomodate that trade of our car for a new car. Very satisfied and 2nd car we have bought from Duval Honda. with us to accomodate that trade of our car for a new car. Very satisfied and 2nd car we have bought from Duval Honda. More

My first impression was made by a sales representative, whom was very courteous and helpful. I liked that he was not pushy in trying to sell us a 2012 honda accord sedan. After we decided we wanted the car whom was very courteous and helpful. I liked that he was not pushy in trying to sell us a 2012 honda accord sedan. After we decided we wanted the car, he assured us that we should be able to get it, but him and the manager first needed to discuss "numbers" and would call us back. I got a call the following day. The sales rep who had been assisting us advised me that my fiancé or I would need to come in to discuss figures which could not be done over the phone. So my pregnant fiancé stopped what she was doing that day to go to the dealership, which is 30 minutes away. Once she arrived, the sales rep met her at her car to inform her that money was not the issue keeping us from getting the car we wanted. It was simply that I had already cosigned on a car for a relative. He also lied to her saying that he tried contacting me to call her not to come being that was the reason we could not get the car. So it was all a waste of time, gas, and added frustration. They could have avoided all this confusion by having better communication with their customers. I have purchased 2 vehicles and sent my family members whom bought 2 vehicles the same day about 18 months ago. I have always purchased parts and accessories from this dealership. As for the in convince my fiance was put through and the lies said they have lost mine and my families' business. I have lost all my respect for this dealership. More