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Duval Honda

Jacksonville, FL

4.9
497 Reviews
When you walk into Duval Honda, you get greeted with a smile by our representatives every time. Our friendly team is here to serve you and make your car buying experience smooth and stress-free. With our non-commissioned sales policy, you can rest assured that our representatives are here with one goal in mind: to find you the vehicle of your dreams. Part of the Duval Motor Group, our team members constantly undergo training to give you an excellent experience. And after being in business for nearly 40 years in Jacksonville, Florida, we know what our drivers expect from us.
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1325 Cassat Ave

Jacksonville, FL

32205

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Showing 497 reviews

June 03, 2013

I APPRECIATED THE CLASS ACT EXPERIENCE THAT I RECEIVED ON MAY 30, 2013 WHEN I PURCHASED MY NEW 2013 HONDA CIVIC. MR. HOLLOWAY WAS VERY PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE AND LOTS OF PATIENCE. MR. HOLLO More

by evejoneshicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2013 -

Duval Honda responded

evejoneshicks, Thank you for your 5 star review and acknowledging James for doing an outstanding job with your vehicle purchase. We value your input and appreciate the information. We will continue to strive for excellence in all area's of our dealership and hope to see you again soon in the Service and Parts department. If you have any questions in the future, please feel free to give us a call. Sincerely, The Duval Honda Team

May 06, 2013

I really enjoyed my visit to Duval Honda and with my salesman Troy Brant. I felt very relaxed and at not rushed at all. It was a much better experience than I expected due to I have gone to other dealer More

by MISDAT1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

Duval Honda responded

MISDAT1356, Thank you for the great review. I am glad that your experience was hassle free as that is one of our company motto's. We strive to make our customers experiences as stress free as possible. We hope to see you back in our Service Department for all your Service needs. Feel free to give us a call anytime if there is anything that we can help you with now or in the future. Sincerely, The Duval Honda Team

May 06, 2013

I was very satisfied with my car-buying experience. I had to buy a car at short-notice. Everyone from the sales person to the finance person were very professional and helpful. All my questions were an More

by hkschreur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2013 -

Duval Honda responded

hkschreur, Thank you so much for the review and we're certainly glad your experience was great with Sal Santora and your Finance Salesperson. We certainly strive to give you the best experience possible. We hope to see you in the future for all your Service needs as well. Please let us know if there is anything that we can do for you. Sincerely, The Duval Honda Team

May 05, 2013

My first new car buying experience was at this dealership, and I am completely satisfied with the service of this location. I traded in my old four door Sentra for a new Honda Civic LX four door a More

by Adam_808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Mejia
May 15, 2013 -

Duval Honda responded

Adam_808, We are glad to hear that your first car purchase was a great experience and that you will be back for your next purchase. Please let us know if there is anything that we can help you with now or in the future. Sincerely, The Duval Honda Team!

April 30, 2013

Hands down best car buying experience ever! I went into the dealership looking to purchase a 2013 honda civic and trade a vehicle in that was outside of my means due to a life change. I received excellent More

by Sarahekelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Vega
Apr 30, 2013 -

Duval Honda responded

Thanks for your wonderful response. I am very glad that you had a great experience with our Duval Difference approach. We have found that this approach is better for our customers. Please let us know if there is anything that we can help you with now or in the future. Thanks, The Duval Honda Team!

May 15, 2013 -

Duval Honda responded

Sarahekelly, We are very glad to hear that your experience with Mindy Vega was hassle free and you were able to get what you needed. Please feel free to let us know if there is anything that we can help you with now or in the future. Thanks, Cindy

April 22, 2013

Patrick was very knowledgeable and easy to get along with. Because he listened to our goal as well as paid attention to our needs, we made a purchase and sale today. More

by lorisimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny for finance, Patrick Henry
Apr 23, 2013 -

Duval Honda responded

Lorisimm, Thank you for your 5 star review. We strive at Duval Honda to train our employees, with our new no haggle pricing with zero pressure to make your experience with us as easy as possible. Please be sure to let us know if there is anything that we can do for you now or in the future. Sincerely, The Duval Honda Team

April 18, 2013

I had a very wonderful experience!! Our salesman, Patrick I had a very wonderful experience!! Our salesman, Patrick Henry, was freaking awesome!! No bull.. He made sure our wants and needs were met. He also More

by MrsSykes1236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Henry
Apr 18, 2013 -

Duval Honda responded

Mrs. Sykes, Thanks for the wonderful review. We at Duval Honda would like to thank you for your kind words and I will be sure to let Patrick and David know. We are glad that everything went so smoothly for you and please be sure to let us know if there is anything you need assistance with now or in the future.l Sincerely, The Duval Honda Team

April 17, 2013

Patrick was very friendly and helpful. He helped me pick a car out, traded my old car in and it was an overall great experience. He seemed to know a lot of information about the vehicles and made me feel co More

by myalag16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Henry
Apr 17, 2013 -

Duval Honda responded

Myalag, Duval Honda appreciates your feedback. Thank you for letting us know what an outstanding job Patrick Henry did for you, in making your experience great with us. It is Customers like you that give us that extra push to excellence. I will be sure to express your appreciation. Sincerely, The Duval Honda Team

March 23, 2013

Dealing witht Sal Santora was a pleasure from the minute we met him. He was friendly, very helpful, knowledgeable and not the slightest bit pushy. We were not completely sure of the model we wanted or wheth More

by kj182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Santora & Clausen Morrell (president)
March 18, 2013

This is the 4th purchase my husband and I have made at Duval Honda and the BEST! Minday Vega made it the BEST! She is the BEST! She listened to what we wanted and needed in a vehicle and made it happen More

by lilasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Vega, Mindy Vega
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