Duval Honda

As a first time buyer, I was a bit nervous purchasing a car. Duval Honda made my experience one I will remember for the rest of my life. Freed from the haggling pressures and fear of having buyers remorse car. Duval Honda made my experience one I will remember for the rest of my life. Freed from the haggling pressures and fear of having buyers remorse later, my mind was put at ease as I worked with my salesperson to find a vehicle that not only fit my needs, but fits my budget also. I can't imagine going anywhere else to purchase a Honda, and feel grateful that 2 friends experiences influenced where I chose to buy my very first new car. Thank you so much!!! More

I gave an all Excellent rating because Van jones did everthing he possibly could to get me in the vehicle i wanted. This was my first time buying a car and i was alittle nervous but he took out all the everthing he possibly could to get me in the vehicle i wanted. This was my first time buying a car and i was alittle nervous but he took out all the guess work and walked me through every step to make sure i understood the entire process.He was patient through every bump in the road and helped me get everything exactly the way i wanted it. he has called me several times since my purchase to make sure everyything is still perfect with my car. I will deffinatly be coming back to van when it is time for a trade in!!! More

I walked into Duval Honda expecting more of the same; high pressure sales pitch, insistence on buying a "new" car, and obnoxious sales people. I had been to several other dealers who wanted to play the g high pressure sales pitch, insistence on buying a "new" car, and obnoxious sales people. I had been to several other dealers who wanted to play the game. You know, the one everybody knows about. The "let me go talk to my manager and see what we can do for you" game. I had little time to play. I needed a car and fast. I found an interesting car on line at Duval Honda and though I really didn't want to make the drive over to Cassat Ave. I did, taking along my friend and banker. When we walked in we were greeted by Van Jones right away. I told him what I wanted to see and, to my surprise, got no argument. He brought the car around. I had done some homework and had a lot of questions and Van had most of the answers. What he didn't know he quickly found out. The process took some time but, it was with issues on my end. Such as forgeting my checkbook and then my pin number. Luckily, as I said I had my banker with me and I had myself a car. A very cool car ! Almost. The financing department was next. Again, the staff was courteous and efficient and I was tired. I also had no idea where we were, it was dark and we hadn't eaten, nor had I driven this car more than the test drive. I made a comment about needing a ride home and was told "sure we'll get you and your car home". I laughed, knowing they were pulling my leg. My address is St.Johns, a long way away. Then they actually did it ! They went above and beyond to sell me a used car. I was so impressed. The next morning I took the car to my mechanic feeling quite sure I had made a mistake. It was too good to be true. But, no...everything Van told me was true. The car is in excellent condition. Now, it is five days later and I am sooo loving my car !! I have had more questions for Van and have no trouble getting them answered. My previous car shopping ventures have been likened to dental surgery. I very much appreciated the straight talk. This has truly been a great, unbelievable car buying experience. I'm telling everybody !! More

We went to check out the dealership because the pricing was so much better than the Honda dealership near us. The sales associates were far more knowledgeable than any of the other dealerships we visited. was so much better than the Honda dealership near us. The sales associates were far more knowledgeable than any of the other dealerships we visited. Patrick was very detailed about the vehicle we were looking at and was more concerned about making sure we were happy than making a sale. Sal was very responsive to my initial request for pricing and general questions and even helped answer questions the kids had when we got there! The COO of the dealership, Claussen, even took time to talk to us, show us one of the vehicles, and show us the features. He even gave us one of his personal movies to play on the DVD player for our kids on the way home. They all went out if their way to make sure we were in and out as fast as possible and helped entertain the kids while we were there! By far the best car buying experience I have had! More

I have given this rating because I received total hassle free service. From the time I entered the dealership showroom, even thoough I arrived much later than my appointment time, the staff at Duval Honda s free service. From the time I entered the dealership showroom, even thoough I arrived much later than my appointment time, the staff at Duval Honda surprised me with their excellent service. Within a few hours only I was able to get what I wanted in terms of car I was looking for, the financing and low rates, lower price of the vehicle compared to other dealers and above all very friendly staff. They did not pushed their product or service but were still able to leave a lasting impact as far as their services offered are concerned by being friendly and upfront. I would recommend everyone that if they are looking for a Honda car they don't have to look beyond this dealer. More

I was in the market for a new or pre-owned certified vehicle and was told to check out Duval Honda located on Cassat Avenue. Mindy Vega is great! She is very professional, honest, a great listener who vehicle and was told to check out Duval Honda located on Cassat Avenue. Mindy Vega is great! She is very professional, honest, a great listener who understood my needs and recommended vehicles accordingly. Mindy answered my questions in detail regarding the extended warranty, road hazard, maintenance and other services offered by Duval Honda in detail. I am so grateful that I had the opportunity to work with her and will definitely refer other potential customers as a result. I highly recommend Mindy Vega and Duval Honda for your automotive purchase. Keep up the great work. More

Duval Honda and Patrick Henry were very helpful in my decision to purchase a new Honda civic. They were patient and let me make my decision with no pressure. I recommend Duval Honda. decision to purchase a new Honda civic. They were patient and let me make my decision with no pressure. I recommend Duval Honda. More

My first service visit, to replace a driver-side mirror I had damaged, went smoothly and was done in half the estimated time. After setting up this appointment, the part shipped in three days and was replace had damaged, went smoothly and was done in half the estimated time. After setting up this appointment, the part shipped in three days and was replaced in half an hour. More

Thank you very much for your help and honesty. When I'm ready to purchase a car, hopefully, that Honda accord will be available at the right price ;) I'm ready to purchase a car, hopefully, that Honda accord will be available at the right price ;) More