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Duval Honda

Jacksonville, FL

4.9
497 Reviews
When you walk into Duval Honda, you get greeted with a smile by our representatives every time. Our friendly team is here to serve you and make your car buying experience smooth and stress-free. With our non-commissioned sales policy, you can rest assured that our representatives are here with one goal in mind: to find you the vehicle of your dreams. Part of the Duval Motor Group, our team members constantly undergo training to give you an excellent experience. And after being in business for nearly 40 years in Jacksonville, Florida, we know what our drivers expect from us.
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1325 Cassat Ave

Jacksonville, FL

32205

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Showing 497 reviews

July 14, 2013

As a first time buyer, I was a bit nervous purchasing a car. Duval Honda made my experience one I will remember for the rest of my life. Freed from the haggling pressures and fear of having buyers remorse More

by nluhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Gay
Jul 15, 2013 -

Duval Honda responded

We at Duval Honda are glad to hear that we surpassed your expectations of a car buying experience with our Duval Difference approach. We hope to see you in Service for your first oil change as well as any other needs in the future. Please let us know if we can help you with anything now or in the future. Sincerley, The Duval Honda Team

July 13, 2013

I was very pleased with my sales associate, Allen Mosby. He was very friendly, helpful, and listened to me. He understood what I wanted to worked very hard to put me in the car I wanted. He was up front wit More

by melaniepoag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Mosby, Loren Gay
July 12, 2013

I gave an all Excellent rating because Van jones did everthing he possibly could to get me in the vehicle i wanted. This was my first time buying a car and i was alittle nervous but he took out all the More

by kalaturvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Jones
Jul 15, 2013 -

Duval Honda responded

kalaturvey, Thank you for your response about your experience to the Dealership. We enjoy making sure that our Customers are well taken care of. We certainly look forward to seeing you back for your future Service appointments as well as when you're ready to trade-in and get a different vehicle. If you have any questions now or in the future, feel free to contact us. Sincerley, The Duval Honda Team Duval Honda 1325 Cassat Ave Jacksonville, FL 32205 (904) 387-9024 Press 1 for Sales Press 2 for Service Press 3 for Parts Press 0 for the Receptionist

July 10, 2013

I walked into Duval Honda expecting more of the same; high pressure sales pitch, insistence on buying a "new" car, and obnoxious sales people. I had been to several other dealers who wanted to play the g More

by colleenwong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Jones
Jul 15, 2013 -

Duval Honda responded

colleenwong, We at Duval Honda are very happy to hear that your experience was everything that you wanted it to be, but didn't recieve from other dealers. We've found that with our Duval Difference of no hassle, no haggle it is everything that our Customers have been looking for. We are glad that we had the oppurtuniy to become a part of your family and look forward to seeing you for all your future needs. If you have any questions now or in the future, please feel free to contact us. Sincerley, The Duval Honda Team

July 10, 2013

We went to check out the dealership because the pricing was so much better than the Honda dealership near us. The sales associates were far more knowledgeable than any of the other dealerships we visited. More

by Mwhitaker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Henry
Jul 10, 2013 -

Duval Honda responded

Mwhitaker01, Thank you for your kind words about your recent purchase experience with us. We pride ourselves in making sure that our Customers feel right at home during the whole buying experience. We hope to see you again soon for your first service appointment and all your future buying needs. Please let us know if there is anything that you need now or in the future. Sincerley, The Duval Honda Team

July 08, 2013

I have given this rating because I received total hassle free service. From the time I entered the dealership showroom, even thoough I arrived much later than my appointment time, the staff at Duval Honda s More

by ujschopra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Rafael Mejia, Richard Sweeney
Jul 10, 2013 -

Duval Honda responded

ujschopra, We at Duval Honda are glad to hear that you had a great experience with the Duval Difference and that Richard and Rafael were able to provide you the information that you needed in a friendly and helpful manner. We hope to see you in for your first Service appointment and all your future purchasing needs. Feel free to contact us with any questions now or in the future. Sincerley, The Duval Honda Team!

July 08, 2013

I was in the market for a new or pre-owned certified vehicle and was told to check out Duval Honda located on Cassat Avenue. Mindy Vega is great! She is very professional, honest, a great listener who More

by DaphneC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Vega
Jul 10, 2013 -

Duval Honda responded

DaphneC, We at Duval Honda are glad to hear that you had such a great experience with us and it says so much that you will be sending family and friends in to experience the Duval Difference. We hope to see you back in for all your future purchases as well as your Service needs. Please feel free to contact us for anything you need now or in the future. Sincerley, Cindy

July 07, 2013

Duval Honda and Patrick Henry were very helpful in my decision to purchase a new Honda civic. They were patient and let me make my decision with no pressure. I recommend Duval Honda. More

by pez1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Gay, Patrick Henry
Jul 10, 2013 -

Duval Honda responded

pez1104, Thank you for taking the time to let us know that your experience with us was hassle free. We look forward to helping you with all your future needs. Please feel free to contact us with any questions, now or in the future. Sincerley, The Duval Honda Team!

July 06, 2013

Thank you very much for your help and honesty. When I'm ready to purchase a car, hopefully, that Honda accord will be available at the right price ;) More

by Dimples69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam russel
Jul 10, 2013 -

Duval Honda responded

Dimples69, Thank you for taking time to let us know about your experience with Pam Russell. We hope that you will come and see us again when the time is right for you and will be glad to help you find the car that best fits your needs. Please call us with any questions you have now or in the future. Sincerley, The Duval Honda Team!

July 05, 2013

My first service visit, to replace a driver-side mirror I had damaged, went smoothly and was done in half the estimated time. After setting up this appointment, the part shipped in three days and was replace More

by Adam_808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wood
Jul 10, 2013 -

Duval Honda responded

Adam_808, Thank you for letting us know about your Service experience. We hope to see you again for all your future Service needs. Feel free to contact us with any questions you have now or in the future. Sincerley, The Duval Honda Team!

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