Duval Honda

Patrick was very helpful and I have told my family and friends to ask for Patrick when they go to Duval Honda. Also, Duval Honda has a good service department. friends to ask for Patrick when they go to Duval Honda. Also, Duval Honda has a good service department. More

This was a great car buying experience! Van was a very personable salesman who was helpful throughout the process. I will definitely recommend this dealership when a friend asked me where to buy their car personable salesman who was helpful throughout the process. I will definitely recommend this dealership when a friend asked me where to buy their car. Thank you guys! More

I have always been very skeptical when buying cars from car dealerships; however, I must say that my experience at Duval Honda have made me realize that not all car dealerships are created equal. When I ar car dealerships; however, I must say that my experience at Duval Honda have made me realize that not all car dealerships are created equal. When I arrived to this car dealership, I had the pleasure to be welcomed by Mr. Van Jones (salesperson). Mr. Jones was very professional and knowledgeable of Duval Honda's customer buying experience model. Everything was explained to me and laid down in a brief computer presentation. They talked about the no-hassle policy and how the marked car prices beat other dealership sticker prices. They even show both sticker price and their mark-off price. I knew they were telling me the truth because I had done my homework before going there; and also, because I have buy several cars in the past. They made me feel very comfortable throughout the entire car buying process (sales, processing and delivery). At the end, I bought the used car that I came to see. They did a car detailed and deliver it to me in optimal condition. They even went out of their way to order a big bow (free of charge) for me to present the car as a gift. As result, I will not hesitate to recommend Duval Honda to a family or a friend. More

Kudos to Allen Mosby!!! I appreciate the care and dedication shown to me. Allen demonstrated a high level of excellent customer service by coming to work on his off day to assist me. I even had a iss dedication shown to me. Allen demonstrated a high level of excellent customer service by coming to work on his off day to assist me. I even had a issue with the AC after the sale and Duval Honda replaced it for free of charge. Rafael and Sal took the time to go over my warranty and car care service twice. And lastly David was nice enough to call me and let me know they had a Lexus Owner's Manual which by the way saved me a few hundred dollars. I will definitely tell all my family and friends about the exceptionally professional experience I received at Duval Honda! More

I was very pleased with my sales associate Mrs. Pam Russel but was extremely disappointed with the dealership. After purchasing my Honda, the dealership had a small dent in the front to fix which was e Russel but was extremely disappointed with the dealership. After purchasing my Honda, the dealership had a small dent in the front to fix which was expected to be fixed in a day or two. I waited a week and then some before I could get my car, a week i hadn't planned for. I felt that i was lied to to make a sale from the finance department which has now left me very unsatisfied in my first car buying experience. Although i would recommend Mrs. Pam, I am not so sure about recommending the dealership. Again, this is not a very good first time buying experience for me personally. More

Recently purchased a new vehicle. Richard Sweeney provided great customer service. He was patient, knowledgable, able to answer questions, did not pressure to make a descision. Don't feel like made a provided great customer service. He was patient, knowledgable, able to answer questions, did not pressure to make a descision. Don't feel like made a good deal on the price though. All dealers in town quoted in the same price range.Did not appreciate sales manager little speach when tried to haggle, it made me feel ashamed. Not a great sales tactic for sure. Went through with purchase because of the convinient location of the service department. More