Duval Honda

I thought it was an overall great experience, as far as car buying goes, but I did end up paying more than I had planned. TJ did an awesome job. She was super nice and I never felt any pressure. Mindy al car buying goes, but I did end up paying more than I had planned. TJ did an awesome job. She was super nice and I never felt any pressure. Mindy also was very friendly and got us in and out of finance quickly. More

Our salesman Renny went above and beyond the call of duty to locate and promptly deliver my new Honda Odyssey. He was very accommodating and greeted us right away. He was respectful of my needs in a new ve to locate and promptly deliver my new Honda Odyssey. He was very accommodating and greeted us right away. He was respectful of my needs in a new vehicle, and made sure the one I purchased met all the criteria. I would recommend Renny Imperial as well as Duval Honda to anyone who is looking for a new car. Their MVP pricing was very straight forward and easy to understand. This is my second vehicle from Duval Honda, and my fifth Honda Odyssey. Out of all the previous purchases, this one was the most pleasant and least stressful! More

Sweeney did an excellent job and was very knowledgeable of product. Fair pricing and was delivered cleaned and ready on time for pickup. A good place for new car with good selection. Better than most Jacks of product. Fair pricing and was delivered cleaned and ready on time for pickup. A good place for new car with good selection. Better than most Jacksonville dealers. More

I am extremely pleased with my purchase and the service received. At no time did I feel pressured to buy a car. Thanks so much! received. At no time did I feel pressured to buy a car. Thanks so much! More

I have purchased several other cars in the past and this is the best experience to date. If I had anything negative to say it would be I felt the trade-in amount was too low, but that is subjective I know. is the best experience to date. If I had anything negative to say it would be I felt the trade-in amount was too low, but that is subjective I know. My sales rep, Pam Russell, was extremely helpful and went out of her way to assist in this purchase. Needless to say the car was and is superb! I also must thank Tom Brashar for his assistance in the purchase of protective moldings and their installation. I returned for window tinting, application of a protective coating, and the moldings installed at a later date and found the service department was excellent as well. The work was coordinated by Tom Brasher and it was painless. I would definitely use this dealership again! More

Van took the initiative to get the exact car to match our wants and budget. He made several attempts until we found a car that worked for us. wants and budget. He made several attempts until we found a car that worked for us. More

I went to Duval Honda to see the new Civic. I was pleased with what they offered in stock. Mindy came out to answer my questions. We went ahead and did an appraisal on my trade in. I got with Tom on some add with what they offered in stock. Mindy came out to answer my questions. We went ahead and did an appraisal on my trade in. I got with Tom on some additional options for my car. I signed a contract and purchased my new car. The staff was courteous and knowledgeable. I now have a great car and a great dealer. More

As being a first time buyer I was a bit nervous but Al Randall helped it be a great experience. Friendly and knowledgable, I would highly recommend him to friends and family. Randall helped it be a great experience. Friendly and knowledgable, I would highly recommend him to friends and family. More

Overall, Al created an excellent car-buying experience. He provided me with a lot of information without being prompted. He was very good at predicting my needs once he had an understanding of my situatio He provided me with a lot of information without being prompted. He was very good at predicting my needs once he had an understanding of my situation. His patience and understanding was much appreciated. Al has a pleasant demeanor, is quite knowledgeable and very accommodating. He is a true asset to the Duval Honda team. Thank you! I cannot recall the name of the person that helped me with financing, but he too was very pleasant to work with yesterday. He was very patient and answered all of my questions. This was greatly appreciated. Thank you! More

After a solid week of car shopping, aka being worked into a pestered frenzy by sales people, I found my Civic. My boyfriend and I literally took a weeks vacation and traveled half way down the state searchin a pestered frenzy by sales people, I found my Civic. My boyfriend and I literally took a weeks vacation and traveled half way down the state searching dealerships for something great. How amazing that we found the best service and dealership right in our own backyard! Sarah Holmes made my time at Duval Honda outstanding, and I can be a huge pain in the butt with particulars when buying a car. To list a few reasons this sales person went above and beyond with service to please me and MAKE SURE I was happy; she ran her butt off for me, walked that lot (in heels) at least 25 times bringing me every key I wanted as I changed my mind from a Fit to a Civic. Was patient and polite, I did not feel condescended or "fast talked" like at some other dealerships because of my appearance or gender. Worked with the finance team to explore every opportunity for my poor credit. Stayed open late, past normal business time, by hours to make sure it got done. Put up with me switching the car I was going to purchase for another one of the exact model because I liked it better, and she wanted to make sure I got exactly what I wanted. Which I did! And isn't that what excellent customer service is all about? Thank you Sarah, and thank you to everyone at Duval Honda for all your help! Other dealerships in the area, and elsewhere should take note of what an engaging car buying experience can be, and step up their service level. More