Duval Honda

Troy was awesome! My boyfriend and I had been very stressed after my old car had died on me unexpectedly, I honestly have terrible credit due to a divorse and had pretty much no money to put down, wit stressed after my old car had died on me unexpectedly, I honestly have terrible credit due to a divorse and had pretty much no money to put down, within 20 minutes Troy had me test driving a 08 Mazda3 with only 72k miles on it, I loved it but was hesitent to get my hopes up as I had already been rejected for a loan at another dealership. Troy spoke to the manager Loren, and with in minutes came back to tell be they could not only get me in the car, but lower the minimum down payment for me, this is honestly a wonderful dealership with real quality cars and people, I will recomend anyone I know go to this dealership and request Troy! More

I checked over the internet on a price for a 2013 Honda Civic. I received a response almost immediately that was better than any other dealer. Richard Sweeney sent a video for me to view and explaining th Civic. I received a response almost immediately that was better than any other dealer. Richard Sweeney sent a video for me to view and explaining the process. Knew there must be a catch since quote was far better than expected....but there was NOT. Richard gave me an "out the door" price that included everything. My wife and I went to the dealer on Sunday and drove off with a new Civic..very painless. The only negative was an hour and a half wait to sign all the papers with Mindy. She was great, knowing we were a little agitated at the wait. Turns out Sunday is not a good day because of limited staff...nobodies fault really. Everyone was friendly and upfront with no back and forth between salesman and manager regarding price. How many dealerships can say that? We drove off having paid exactly what we were quoted. Duval Honda.....great way to do business. More

Stopped by just looking at getting a newer car. Salesman Al Randall was very helpful in assessing my needs and gave me several alternatives in helping to make my decision. I am a loyal Honda enthusiast and Al Randall was very helpful in assessing my needs and gave me several alternatives in helping to make my decision. I am a loyal Honda enthusiast and considered only buying another Accord. Al and Orlando Esson (sales manager and Loren Gay( general manager) were very friendly and willing to do whatever they could to get me the car I wanted. I am a proud new owner of a great Honda Accord. I recommend the sales staff and use of the Service department for whatever your need might be. Duval Honda, the best!! More

After doing some online research I found that Toyota and Honda had the best mini vans on the market. I spent the afternoon at a dealership across the street. They just did not have what I was looking for, Honda had the best mini vans on the market. I spent the afternoon at a dealership across the street. They just did not have what I was looking for, a used sienna with low mileage, 6 cylinder and some warranty. The wanted to put me in a 4 cylinder. The following weekend I paid a visit to Duval Honda and met Mr. Randal. He showed me what they had in pre owned Odyssey's. They were nice but the price was out of my range. Mr. Randal was a professional and extremely knowledgeable about the product he sells. He recalled that the day before a 2012 Odyssey was traded in by an couple. He found the mileage and sale price for me, I was very interested in this van. He made arrangements and we went for a test drive. It was perfect. I wanted to use my own financing through the NFCU and they did not pressure me to use theirs. Mr. Randal was very patient while I applied and was approved for the loan. Unfortunately all branches of the NFCU were closed and I could not be up the loan draft. Mr. Randal submitted the documentation and I was able to drive off the lot in my new Honda Odyssey. All the personnel I met and interacted with at Duval Honda were friendly, and respectfully. I never felt any pressure to buy and the price was reasonable. If your looking for a new vehicle and don't like the sales pressure from the other dealers go to Duval Honda and ask for Al Randall. More

William was terrific and he made my car buying experience really easy. I enjoyed everything about buying my car today and I recommend that anyone looking for a car go visit William really easy. I enjoyed everything about buying my car today and I recommend that anyone looking for a car go visit William More

I would recommend this dealership to anyone looking for a new or used car! Everyone was friendly and professional and I never felt pressured to make a decision. It was the best car buying experience I've had new or used car! Everyone was friendly and professional and I never felt pressured to make a decision. It was the best car buying experience I've had More

After searching for months for the exact color combo I wanted for my 2013 Honda Accord EX-L w/ Navi I finally found my car at Duval Honda. From the start it was a great experience. I dealt with Richard Sw wanted for my 2013 Honda Accord EX-L w/ Navi I finally found my car at Duval Honda. From the start it was a great experience. I dealt with Richard Sweeney and what impressed me the most was the prompt and concise emails and phone calls I received throughout the whole process. I'm in the military and I was deployed while I while looking into this car and Mr. Sweeney worked with me to get me the exact car I wanted at a great price. I had to fly in to Jacksonville since the dealerships around me did not have the color I wanted and Mr. Sweeney personally picked me up from the airport and had me out of the dealership in a few short hours. Driving into the dealership I laying eyes on my new Accord I realized it was a great decision. Not only did the car look impeccable but Mr. Sweeney had managed to squeeze a window tint appointment while I was flying, even though appointments were booked out for weeks ahead. I could not have been more satisfied with my new car purchase and dealing with Duval Honda and could not recommend them enough. More

Normally we dread shopping for cars, but we were pleasantly surprised by how easy Al made our purchase. Al was friendly, proactive but not pushy. We were pleased with our experience at Duval Honda pleasantly surprised by how easy Al made our purchase. Al was friendly, proactive but not pushy. We were pleased with our experience at Duval Honda. More

Overall I rated this dealership well because of the sales customer service. Usually buying a used or new car is a tiresome and lengthy process that we dread. William did a fantastic job of being thorough and customer service. Usually buying a used or new car is a tiresome and lengthy process that we dread. William did a fantastic job of being thorough and descriptive when presenting the new approach to how car buying had changed. We were skeptic at first about the "duval-difference" approach to car-buying, but after working with William we understood the difference. He was very accommodating and paid close attention to exactly what we were looking for in terms of viewing and purchasing a vehicle. He also gave excellent and candid advice about buying a used car and trading in our current vehicle. Mindy Vega did an excellent job with going over the trade-in details and the loan process. She was very detailed and patient with the explanation of the coverage options and definitely sold me on the 100,000 mile full coverage which I had not intended on purchasing. It was a pleasure working with her even through the long, drawn out process of completing the sale. I would highly recommend both William Welstead and Mindy Vega if looking for a new or used car and would recommend the dealership to any others based on the service we received. We couldn't be happier with our purchase of our 2010 CR-V. More

Mr. Imperial has great customer service skills and deserves a bonus. The time I spent with Mr. Imperial was time well spent and informative. So please give Mr. Imperial a bonus. Ms. Mindy Vega was deserves a bonus. The time I spent with Mr. Imperial was time well spent and informative. So please give Mr. Imperial a bonus. Ms. Mindy Vega was also great to talk to and informed me of all my options as it pertains to my new Honda. Give Ms.Vega a bonus too. More