Duval Honda
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Just bought a 2006 Nissan Altima through Duval Honda with Richard Sweeney. Very highly professional salesman and great person and dealership to work with.would highly recommend anyone looking to purchase a c Richard Sweeney. Very highly professional salesman and great person and dealership to work with.would highly recommend anyone looking to purchase a car to go through either Richard Sweeney or any of the others at the dealership. More
Richard Sweeney was courteous,, and professional. He was able to cite the advantages of the Honda without denigrating the competition, which I respected. He is the primary reason I stuck with Duval rather t able to cite the advantages of the Honda without denigrating the competition, which I respected. He is the primary reason I stuck with Duval rather than by from competing hundred dealer or brand. I might also mention Al (I forgot his last name), whom I spoke to when I first came to Duval. He, too, was professional and not pushy. I might add that I react very negatively to pressure tactics. I would be happy to recommend either of these two gentlemen to a potential buyer. If your service people as good as these two, my periodic maintenance will be done at Duval. More
William made our trip a pleasure from start to finish and he is a real asset to Duval Honda. I will recommend him and your dealership to others. Jesse Harwell, Ocala, Fl. he is a real asset to Duval Honda. I will recommend him and your dealership to others. Jesse Harwell, Ocala, Fl. More
Great Experience. There was no pressure at all. Chris Hanna was very informative and knew the product well. I would strongly recommend this location to anyone. Hanna was very informative and knew the product well. I would strongly recommend this location to anyone. More
The service was exceptional, The price was fair and there was NO haggling. We felt that your dealership appreciated our business. Patrick was attentive and knowledgeable. Nice service facility with a deli. was NO haggling. We felt that your dealership appreciated our business. Patrick was attentive and knowledgeable. Nice service facility with a deli. Mindy handled our paperwork in a professional and courteous manner. She took time to explain each section of all documents. More
The actual purchase process was a little lengthy, but they gave me a great price for both the car and my trade. Very good experience overall and very friendly. they gave me a great price for both the car and my trade. Very good experience overall and very friendly. More
I'm writing this review because of the great customer service I received from Duval Honda. From Matt Cavill who found my car for me to Van Jones who handled the paperwork and questions I had with ease a service I received from Duval Honda. From Matt Cavill who found my car for me to Van Jones who handled the paperwork and questions I had with ease and especially Manager Steve Ladrido who oversaw the process and made sure I was completely satisfied. I never had that level of customer service from any car dealer before. I am a retired business owner who stressed customer service to my employees to the tenth degree and that is what I received from Duval Honda. Thanks Guys!!! Bay DeMarco More
My experience at Duval Honda was priceless. It was a pleasure doing business with Duval Honda since they offer customers a hassle-free environment, their verbal and written quote was reliable, and it is pleasure doing business with Duval Honda since they offer customers a hassle-free environment, their verbal and written quote was reliable, and it is evident that they promote building lasting relationship with customers. Let me explain, when we decided to purchase a 2014 Honda Accord, we submitted an internet request to all The Duval Family of Dealerships. I received several phone calls, the most brazen was from a dealer/internet manager with such a low quote that I kept proving for or asking what else would be included in the out of the door price – I feel sorry for anyone who visits this dealership. I also was told by another dealer/salesperson to visit the dealership for a quote. Meanwhile, I received an internet note from Richard Sweeney, from Duval Honda as well as a phone call. I asked him for a quote and he immediately sent me an out-of-the-door price, which of course was somewhat negotiable. A couple of hours later, a manager called to find out if I was satisfied or if I needed assistance. Richard and I exchanged 2 more phone calls and I ultimately told him that I would be purchasing the car at the price he quoted. I thought it was a fair price. Upon arriving at the dealership for our appointment with Richard Sweeney, he asked us questions as he completed a survey, gave us an excellent overview of all the controls and features, and then, we proceeded to drive the car. He had given us a fair quote over the phone prior to our arrival at the dealer’s. He had already sold the car, we were there to proceed with the transaction, but instead of creating a purchase order, he very explicitly described all functions as if we had never seen the car or driven a Honda Accord. Impressive! I asked him to connect my phone to Bluetooth and he did. I received outstanding personable service from someone who took his time to make sure that we were familiar with the “bolts and whistle” of the car we were purchasing. More
I want to praise Richard Sweeney, the gentleman who helped me in so many ways. He is professional, knowledgeable, helpful, patient, and friendly (without going overboard as some people do). Mr. Sween helped me in so many ways. He is professional, knowledgeable, helpful, patient, and friendly (without going overboard as some people do). Mr. Sweeney IM'd with me, informing me about car options at the dealership and giving me complete, prompt information about the cars in which I was interested. I set an appointment to come to the dealership and Mr. Sweeney was kind enough to confirm that appointment by telephone. I looked at quite a few cars and Mr. Sweeney was knowledgeable about each one and accompanied me to test drive the two in which I was most interested. He began by reviewing the Duval Honda Difference with me and explained everything and answered all my additional questions patiently and politely about the dealership and about each car in which I was interested. I very much appreciate Mr. Sweeney's help and expertise and I would rate him as superb. I did purchase a car at Honda Duval and Mr. Sweeney helped me arrange for financing. In financing, I was assisted by David Vergara and he, too, was excellent at his job and a very, very pleasant person with whom to work. A very intelligent, knowledgeable young man, who made everything very clear to me. Thank you. Lynn Wheeldon More
Renny was great to work with and was very attentive. He made sure everything was in place before I drove off the lot. Rafael was also great to work with when signing all the financial paperwork.....he's a made sure everything was in place before I drove off the lot. Rafael was also great to work with when signing all the financial paperwork.....he's a trip!! More