Duval Honda

Extremely Efficient My car was ready long before I expected it. It was a holiday, and I expected waiting an hour or so to get my car work done, but this was not the case My car was ready long before I expected it. It was a holiday, and I expected waiting an hour or so to get my car work done, but this was not the case. More

Car availability mis-represented. I called Duval Honda at 10:30 AM and was assured car I was interested in was available for my inspection and potential purchase. When I arrived after I called Duval Honda at 10:30 AM and was assured car I was interested in was available for my inspection and potential purchase. When I arrived after driving 60-plus miles and 1 1/2 hours I was told the car had been sold the prior day. General manager blamed this mid-representation of the availability on failure of their central organization. Duval Honda management has apparently not sufficiently impressed on their employees the importance of performing accurately and competently. I should be supprised? At other area dealerships I've been treated to an identical such incident in one week following, at other dealerships, having been low-balled on a trade of a like-new Honda S2000 by 45% versus what I sold the S2000 for, having $900.00 worth of fabric and paint protectant padding onto a price agreement, finding undisclosed damage on on a car with a clean CarFax, etc. Ticked-off in Gainesville More

Service This was my first experience with Duval Honda and I came away very pleased with the people, the cleanness of the dealership and the speed of the work This was my first experience with Duval Honda and I came away very pleased with the people, the cleanness of the dealership and the speed of the work done on my Honda. John said it would be about and hour and half and it was.. I really liked the added benefit of my CRV getting washed and vacuum cleaned. More

New car purchase New vehicle purchase went smoothly! 3rd vehicle from Duval honda, wouldn't go anywhere else . Compared other vehicles & other dealerships & came back New vehicle purchase went smoothly! 3rd vehicle from Duval honda, wouldn't go anywhere else . Compared other vehicles & other dealerships & came back to Duval honda More

Feels like family This is the third car I purchased at this dealership. I have all service work done here as well and cannot imagine going any other place. This is the third car I purchased at this dealership. I have all service work done here as well and cannot imagine going any other place. More

AWESOME Dealership Cannot say enough about this dealership - sales, service, customer service - all excellent and more! They truly care about making you their #1 priori Cannot say enough about this dealership - sales, service, customer service - all excellent and more! They truly care about making you their #1 priority every time. More

Mother's Day Gift Took my 2005 Accord in for service and thought I would just take a look and see what I could get a new one for. My friend, who has purchased 3 vehicl Took my 2005 Accord in for service and thought I would just take a look and see what I could get a new one for. My friend, who has purchased 3 vehicles for his family at Dual, highly recommended them to me, so I thought I would check them out. They gave me fair offer for my 2005 and did not try to sell me something I didn't want. I then went to another dealer (which I will not mention) to try to compare. Well the visit only confirmed Duval difference to me. Went home and told my wife and she was willing to take a look, so I took her first to the other dealership before going to Duval. She too noticed the Duval difference and within a couple of hours Tommy helped her choose which car she wanted and we picked out her new Accrord for Mother's Day! More

service rating salesperson (Lori) was extremely competent, excellent knowledge of car spec's and had customer concern as her number one concern. Would recommend her salesperson (Lori) was extremely competent, excellent knowledge of car spec's and had customer concern as her number one concern. Would recommend her to others. More

Great service Service was completed in a timely manner. Recall work was also completed faster than originally anticipated. Fluods were toppled off, car was washed ' Service was completed in a timely manner. Recall work was also completed faster than originally anticipated. Fluods were toppled off, car was washed ' ready to go. Tom Martin kept me informed of the service progress. Always a pleasure to deal with Duval Honda & Tom. Very clean environment and everyone is very friendly More

Straightforward, upfront & no hassels!!! I particularly want to commend Zach Rafidi. He has made the shopping experience genuinely refreshing. His approach was transparent and I've done exh I particularly want to commend Zach Rafidi. He has made the shopping experience genuinely refreshing. His approach was transparent and I've done exhaustive research on a number of vehicles, and have contacted a number of dealerships. He is the only salesperson who added useful information that helped me make an informed decision (as compared with the more common experience of feeling as though I'm being given a pitch). Zach was personable and professional all around. He has a relaxed approach and demonstrates excellent listening skills. My decision was based on safety, reliability, fuel efficiency and price and Zach's knowledge was evident in each of these areas and beyond. Zach was always prompt at returning my calls or responding to email inquiries. This is the way car shopping needs to be. Not only were there no hidden surprises, but Zach was informed enough to make sure that I gave consideration to several things that could go easily unnoticed as I moved to making my final decision. Zach made this an enjoyable (and hassle-free) experience! He instills confidence and the ability to complete the transaction in such a timely manner is unheard of and unbeatable in today's market. Thanks! More