Duval Honda

Amazing I had the best experience buying my first car. They were honest and upfront about all pricing. She wasn't just trying to sell me a car, she was really I had the best experience buying my first car. They were honest and upfront about all pricing. She wasn't just trying to sell me a car, she was really helpful as well. Honestly I went to coggin Honda in st Augustine and they were trying to swindle me saying I was getting a deal when all they were offering were sticker price and no incentive. I would refer everyone here because the staff is awesome they even stayed late to help me get a good deal. Best dealer experience I've ever had, I shopped around at other Honda dealerships this was the only dealership that was actually friendly and willing to work with their customers. More

Awesome This was my first time buying a car and it was awesome. I had been to other dealerships in my search for a car and all they cared about was getting an This was my first time buying a car and it was awesome. I had been to other dealerships in my search for a car and all they cared about was getting another car off their lot. At Duval Honda I felt like my salesperson genuinely cared about getting me the best deal I could possibly get. More

Very poor service. Have someone call me. I am not pleased. First time I had an appointment. I was left standing for 30 minutes. I had to go inside and try to find someo Have someone call me. I am not pleased. First time I had an appointment. I was left standing for 30 minutes. I had to go inside and try to find someone to come help check in my car. Second visit was about 6 days later. Same thing happened again. I had to go to the desk where you pay and ask the girl to help me find someone. I was ready to share my story on social media I was so displeased. However I am holding off on that for a while Just have someone call me. I will tell you ALL about it. More

No credit NO SALE!!! what a joke of dealership! From the first day, the manager couldn't get his numbers right, I was trained by the military to catch such problems and make sure that none of my sol From the first day, the manager couldn't get his numbers right, I was trained by the military to catch such problems and make sure that none of my soldiers get taken for fools. I have been with honda leasing for almost 3 years now and I received a letter from Honda asking me to take advantage of the offers they had for me since my credit with them have been very good; a couple of waivers were given to me on this offer, I then proceeded to take advantage of this with a dealer who seems to have a high rating. From the first time in I felt very good with the salesman and a couple of staff who made me feel at home. from the first numbers shown to me, it looked like I was in for a new lease, but they first had to find me a vehicle that honda dealers don't carry around; a manual is a NOT a very needed car with the population only wanting to drive automatic cars. Day two going in was just a big headache since the numbers were changed and I asked to be corrected, another time was another thing, and it just was going on and on as they just seemed to get it wrong every time. The sale price of the vehicle was great, but even taking the contract to a lawyer on base to review was just disappointing as they looked at errors everywhere and I finally just gave up on the whole sale from them. NOW, I get a letter from the dealership telling me that based on my credit it was a decision from the dealer to denied my sale, based on my credit history and on the letter I received and a number of 728 on the back I can't get any credit with them, really!!!!! I clearly see that the management is a sore looser and decide to attack me with anyway shape and form, just cause I catch your tricks of sale by not being a fool; and by the way I caught another dealer wanting to charge me over a thousand dollars for things I didn't ask to be put on the vehicle, so this dealer is NOT all that bad, just bad management! More

Great Customer Service! My A/C died on the way back from Orlando. I brought my car in but had to leave it overnight. Tom Martin assisted me in getting a rental car then cal My A/C died on the way back from Orlando. I brought my car in but had to leave it overnight. Tom Martin assisted me in getting a rental car then called me the next morning to say Honda had placed an extended warranty on the part needed to fix my car! The car was already fixed and ready to go. Always a good experience...courteous, professional and respectful of your time (and $). When I was shopping for a second car last summer, I bought another Honda in part because of this service department. More

Excellent service Tom Martin makes my vehicle repair experience enjoyable by either providing me with a comfortable lounge area to work or providing me with ride to my Tom Martin makes my vehicle repair experience enjoyable by either providing me with a comfortable lounge area to work or providing me with ride to my destination. Tom is always friendly and courteous. Thank you Tom and Duval Honda More

Best Customer Service Jesse Fye has always made what I would consider my least favorite thing to do -- car maintenance -- a complete joy. I feel like I am getting truly hon Jesse Fye has always made what I would consider my least favorite thing to do -- car maintenance -- a complete joy. I feel like I am getting truly honest feedback on what needs to be done to accurately maintain my vehicle without inflating my bill. More

Excellent service! I have used Duval Honda for all of my car needs, whether it is general maintenance, replacement parts, major services, etc. I continue to return based I have used Duval Honda for all of my car needs, whether it is general maintenance, replacement parts, major services, etc. I continue to return based on high quality of professionalism and comparable pricing. I always ask for Jesse because of his guidance and educating me on my car needs. Thank you Duval Honda!! More

Perfect service as usual Came in for an oil change with no appointment and the service rep told me that I also needed a transmission fluid change. They fit it right in with t Came in for an oil change with no appointment and the service rep told me that I also needed a transmission fluid change. They fit it right in with the oil change and of course washed and vacuumed my car. More

Very efficient, fun, fair. Sergei and Patrick were superb, very professional. The entire process was simple. All things understood which is rare for an auto dealership. Sergei Sergei and Patrick were superb, very professional. The entire process was simple. All things understood which is rare for an auto dealership. Sergei really clicked on all levels. More