Duval Ford

Dishonest from the top down Yesterday the vp here made a deal, today he said no won't do that deal. They told me I had til today to close it. Got my resources together for a big Yesterday the vp here made a deal, today he said no won't do that deal. They told me I had til today to close it. Got my resources together for a big fat lie. This is the guy in charge. Can't take his word. Who can you trust? A big waste of time, stressful, unpleasant experience. Can't recommend this company for anything they put out there. They advertised a vehicle/price, wrote the deal, was approved by the top guy then reneged. They tried to change the terms they presented. They claimed they are not responsible for their mistakes. The founder of this dealership must be ashamed of this behaviour. More

Great Experience Super easy buying experience. Negotiation was very professional and fast. Vehicle was better than expected and it was delivered detailed and full of Super easy buying experience. Negotiation was very professional and fast. Vehicle was better than expected and it was delivered detailed and full of fuel. Larry Beverly excellent to work with! More

THE BESTEST Chris and Joe were amazing! They are professional, but personable too. I felt comfortable working my deal with them. I'm very pleased with my purchas Chris and Joe were amazing! They are professional, but personable too. I felt comfortable working my deal with them. I'm very pleased with my purchase and experience at Duval Ford. More

It was great We really enjoyed our experience at Duval Ford at Cassat Ave. The rep that my husband and I worked with was very helpful and not pushy. David "Gunny" We really enjoyed our experience at Duval Ford at Cassat Ave. The rep that my husband and I worked with was very helpful and not pushy. David "Gunny" Moore was courteous, polite and easy to work with as well as being well informed. What he didn't know he found out. He was able to help us with any questions we had. He gave us what we wanted. We love our truck and are very satisfied with what we bought. I would definitely recommend this dealership and definitely recommend David "Gunny" Moore as the rep to work with. Thank you very much. More

Great service Met John for clutch replacement and he also recommended the replacement of the door latches which were recalled. I was given a rental car so that I wo Met John for clutch replacement and he also recommended the replacement of the door latches which were recalled. I was given a rental car so that I would not be inconvenienced. Very friendly and helpful. More

Satisfied experience This is the only dealership found the exact car I wanted for me among many dealerships I have contacted with. Besides, this is the lowest price outcom This is the only dealership found the exact car I wanted for me among many dealerships I have contacted with. Besides, this is the lowest price outcompeting their peers. More

A GREAT DAY AT THE DEALERSHIP I walk into the dealership and ask for a experience tall ball headed salesman, "why" well am six foot nine inches and ball headed and I felt we could I walk into the dealership and ask for a experience tall ball headed salesman, "why" well am six foot nine inches and ball headed and I felt we could connect. I was right 'Mr.Moore was outstanding he even try to give me his lunch ,that smelled great. yes I was there all day to purchase a truck and Mr.Moore took me on a tour of the facility and show me all the trucks new and used. Once again I enjoyed the visits and believe it or not he sold me a truck a new one when I walk in thinking used. I suggest that all salesman take a page from Mr. Moore he talk about his life ,family, motorcycle and most of the Ford Dealership wherein him and his wife are employed. I did not quite get the truck I wanted but I am truly happy with what I did get, so happy I drove around two hours after I left the dealership. Mr.Moore listens to me and was very concern about my needs, treat me with dignity and respect all day, I mean all day. in closing i just want to take a moment and thank you, thank you, thank you. More

Great experience The salesman was attentive and listened to what I wanted. He worked diligently and found what I was looking for and purchased for a great price. I was The salesman was attentive and listened to what I wanted. He worked diligently and found what I was looking for and purchased for a great price. I was really pleased. More

Eric and mike were wonderful. Was the first dealership that offered for me to take vehicle to my wife . I would definitely recommend this dealer for a purchase. They are by far one Was the first dealership that offered for me to take vehicle to my wife . I would definitely recommend this dealer for a purchase. They are by far one of the best I have dealt with. More

Gunny Moore was excellent to work with Gunny Moore did a great job working with my parents on the purchase of their new vehicle. He was patient and understand with them. I would recommend e Gunny Moore did a great job working with my parents on the purchase of their new vehicle. He was patient and understand with them. I would recommend everyone go see Gunny at Duval Ford!!! More