Duval Ford

Luis Borges was very helpful and is worth asking for Luis Borges was very helpful salesperson. I would recommend him highly. He did not pressure us, he was courteous, but also knowledgeable. Thanks so Luis Borges was very helpful salesperson. I would recommend him highly. He did not pressure us, he was courteous, but also knowledgeable. Thanks so much. More

Fantastic person! Susan was a pleasure to work with and very informative. She has a upbeat personality and is a fantastic person to work with! Tammy B Susan was a pleasure to work with and very informative. She has a upbeat personality and is a fantastic person to work with! Tammy B More

My Dream Truck I was looking for a specific truck with specific options in a not-so-common color. I saw a Duval ad and emailed to arrange a test drive and Raynard g I was looking for a specific truck with specific options in a not-so-common color. I saw a Duval ad and emailed to arrange a test drive and Raynard got right back with me. The drive was very pleasant, but as he described the features to me, I realized that it wasn't the exact truck I was looking for. He then began his tireless effort to go above and beyond the call to find "My Truck". After several near misses and almost a week later, he found it in Orlando and got it to Jax. I met him at the dealership the following day - on my birthday, no less! Just a couple hours later, I was driving my dream truck off the lot! Through the entire process, Raynard kept me informed of the search status and was open and honest. I wouldn't hesitate to buy another vehicle from him. In addition, Zach Gordon (Finance Manager) really made the paperwork a pleasure. More

2017 Ford Explorer XLT Very pleasant experience, especially our interactions with Jose Negron, who smoothed out some hurdles very quickly and efficiently. Thanks, Sir, for Very pleasant experience, especially our interactions with Jose Negron, who smoothed out some hurdles very quickly and efficiently. Thanks, Sir, for all of the help in purchasing this new vehicle. More

normandi We had a great experience. We took a car to be serviced with no plan to buy. We met Susan and showed interest and she showed us slot of trucks she tho We had a great experience. We took a car to be serviced with no plan to buy. We met Susan and showed interest and she showed us slot of trucks she thought would meet our needs! We picked two went back and she worked very hard to give us every detail on owning the 2 different trucks and worked hard to give us a deal , we could feel good about. No stress or pressure . Afterwards she took time to help us understand all our new add ones! The whole transition was pleasent and ,we knew why we always go back to Duval! The kindness concern and very professional knowledge. More

Customer service My experience with Duval ford gets better each time I purchase a new truck. Richard tackler does a Fantastic job with accommodating me in every aspec My experience with Duval ford gets better each time I purchase a new truck. Richard tackler does a Fantastic job with accommodating me in every aspect of the sale and process. He's always a step ahead with his customer service. I highly recommended him and his dealership. More

Great experience I had an all-around great experience. I shopped several different car lots in at Duval ford off of Cassatt Avenue I found the car and the people for I had an all-around great experience. I shopped several different car lots in at Duval ford off of Cassatt Avenue I found the car and the people for me. Jose Diaz was the salesman and will law was the one that helped me get my financing. They made a great team and I left with a beautiful 2017 Ford fusion. More

Excellent experience Purchased our new Explorer from Duval Ford and the experience was delightful!! David "Gunny" Moore was by far the best salesperson with whom I have e Purchased our new Explorer from Duval Ford and the experience was delightful!! David "Gunny" Moore was by far the best salesperson with whom I have ever interacted. He was extremely patient with my indecisiveness and questions. He spent his entire day catering to our requests, questions and searching until we (I) finally made up my mind. He never made me feel as though he was frustrated or not interested in what I wanted. He did everything possible to make sure I found the vehicle of my dreams! He was very knowledgeable in the details of each vehicle I was asked about and knew the differences between the models. He made recommendations based on what he could thought would best suit my needs - and he was exactly right! He stayed with us through the whole purchase - from first glance at different vehicles to sitting in my new Explorer, showing me how to use all the features. I have really enjoyed all of my visits to Duval Ford (3rd vehicle purchase) but this experience was my favorite! I HIGHLY recommend David "Gunny" Moore and the Duval Ford team! More

2017 Ford Explorer I made my deal with Mike Murdock by phone and through e-mail, and he was great to work with. He answered all of my questions and requests quickly, and I made my deal with Mike Murdock by phone and through e-mail, and he was great to work with. He answered all of my questions and requests quickly, and was always professional without applying pressure. Mike even took photos and shot a specialized YouTube video of my vehicle without my asking for it (which helped me know I made the right vehicle choice). I then drove two hours to pick up my vehicle (didn't mind.. Mike offered to deliver new vehicle). The Duval Ford dealership building was new looking and top of the line. The whole staff worked hard to get me on my way in about an hour. This was a great experience. I love my new SUV. More