Duval Ford

Used Truck Purchase My salesman, Sherrod Anderson, was extremely helpful and prompt with responses via online vehicle shopping. He had the truck prepped for me to drive My salesman, Sherrod Anderson, was extremely helpful and prompt with responses via online vehicle shopping. He had the truck prepped for me to drive the moment I walked through the door and price negotiation was fair. I was out the door in less than an hour the next day to complete the purchase. I would highly recommend purchasing a vehicle through Duval Ford. Thanks Sherrod! More

Exceptional Service by Anthony Burnsed Oct 2016 Anthony (Tony) Burnsed went above and beyond to help my husband and I find my dream vehicle. Sept 2017 Hurricane Irma came and destroyed that Oct 2016 Anthony (Tony) Burnsed went above and beyond to help my husband and I find my dream vehicle. Sept 2017 Hurricane Irma came and destroyed that vehicle. Tony provided exceptional customer service by not only finding the exact vehicle but also making the process super easy and stress free. Thank you! More

Turbo Cooler Hose Replacement Easy to drop off. Easy to pickup. Sheila was very professional. Surprised the part that was replaced was not under warranty. Every car should be Easy to drop off. Easy to pickup. Sheila was very professional. Surprised the part that was replaced was not under warranty. Every car should be run through the carwash after service. More

Great service My car would not start and ended up requiring a tow. I ended up riding to the dealership with the driver and was immediately met with helpful service. My car would not start and ended up requiring a tow. I ended up riding to the dealership with the driver and was immediately met with helpful service. Everything from repair to car rental went very smoothly. More

Richard Jordan was very professional and extremely helpful I was very satisfied after speaking with Richard Jordan. He explained everything and answered all of my concerns and questions in full and to my satis I was very satisfied after speaking with Richard Jordan. He explained everything and answered all of my concerns and questions in full and to my satisfaction More

Great truck and Great Sales person My experience at Duval was great. This is the 3rd truck I've purchased at Duval Ford. The no-haggling premise of the sales process makes for a great My experience at Duval was great. This is the 3rd truck I've purchased at Duval Ford. The no-haggling premise of the sales process makes for a great sales experience and far less frustration than the traditional price battle I've experienced elsewhere. I had some great promotional offers and they were clear, precise and thorough in helping me understand what options I had. The truck was phenomenal, the best yet of the 3 I've had. The sales process to explain the features and functions was thorough and precise. Loved the hands on touch that the sales man gave me. More

The idea of what I needed was there but not the terminology I stopped by the dealership because my car key remote was not working after I had changed the car battery. I had no idea exactly what to say to help t I stopped by the dealership because my car key remote was not working after I had changed the car battery. I had no idea exactly what to say to help these guys understand what I needed. One guy(Michael Gigante) stood up to help. He said that he had little experience so he wasn't sure of how much help he would be. So another guy was looking for someone more experienced in deciphering what I needed. Michael had taken the time to try and figure out what the problem was, fixed it in less than two minutes and announced that based own his personal experience with his car, he put in the effort to try. I left the dealership with a huge smile because the fix was as simple as just turning the key multiple times. But I obviously had not figured that out on my own. So a huge thank you to Michael Gigante for fixing my simple yet complicated situation. More

Great Experience each time I have been a customer of Duval Ford for my last 4 cars and each time its a great buying experience. From the sales person Taysha Diaz who really work I have been a customer of Duval Ford for my last 4 cars and each time its a great buying experience. From the sales person Taysha Diaz who really worked very hard with me and my wife until our questions were answered and the vehicle that was right for us was found to putting us in touch with Chris Hayes Finance Manager to get us approved with the right loan for us.Overall a Great experience as usual,I recommend buying your next vehicle here with Taysha Diaz new or cpo either way you will be very happy and know you made the right choice. More

Very pleased I was in a lease that I had a year and a half longer on and they allowed me to get out of the lease with no problems. I was in a lease that I had a year and a half longer on and they allowed me to get out of the lease with no problems. More

The way it should be My wife and I told our Sales Associate, Ethan Seibel (along with Will Law), what we were looking for. They gave us several options, answered any ques My wife and I told our Sales Associate, Ethan Seibel (along with Will Law), what we were looking for. They gave us several options, answered any questions we had, helped us find as many rebates/discounts as they could, did NOT pressure us in any way, and walked us through the process once we made a decision. More