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Duval Ford

Jacksonville, FL

5.0
1,732 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,732 reviews

November 29, 2017

Fast and excellent Called them the day before thanksgiving and Michael Gigante scheduled me for the day after. Dropped truck off that morning and it was ready by noon. More

by Doc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gigante
Dec 05, 2017 -

Duval Ford responded

It was a pleasure to serve you.

November 29, 2017

Great service My experience with Duval Ford was quick and easy. After submitting an internet inquiry for a used vehicle one of the sales employees, Kayla Crozier r More

by TLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Crozier
Dec 05, 2017 -

Duval Ford responded

Thank you!

November 28, 2017

Service Department Excellence Service was great! My service advisor kept me informed during the entire process. The complimentary truck wash was an added bonus and a really good j More

by RUMSHAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan
Dec 05, 2017 -

Duval Ford responded

Thanks. We look forward to your next visit as well.

November 26, 2017

Good dealership to do business with David was our salesman that closed the deal, he was helpful and knowledgeable. Our other salesperson was out sick, but David was able to pick up wher More

by Family of 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Dec 05, 2017 -

Duval Ford responded

Glad to hear it. Thank you.

November 24, 2017

2015 Ford Fusion Our greeting in the parking lot was warm and friendly. Our salesperson, Susan Moore was very knowledgeable about the vehicle and spent time explainin More

by Texas Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Duval Ford responded

Thanks for stopping by!

November 23, 2017

Excellent experience Charlie made it very easy to purchase from Duval Ford. We were buying a van for the nonprofit that I work for. Many of the other dealers in town didn' More

by Mland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Barriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Duval Ford responded

We look forward to working with you again!

November 23, 2017

Excellent Customer Service All around 5 Stars! Great customer service, no hassle pricing and they really do appreciate your business. Not only are you buying a car you want to More

by jessicarogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hayes, David Moore
Dec 05, 2017 -

Duval Ford responded

Welcome to the Duval family!

November 22, 2017

Best & eastiest experience I’ve had buying a Vehicle The dealership did not have exactly what I wanted but Larry went out of his way to find and get what I needed.. He worked hard to get me what I needed More

by Neeley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Beverly
Nov 22, 2017 -

Duval Ford responded

You're welcome. Thank you!

November 22, 2017

salesman Gunny Moore. Gunny Moore is the best salesman I ever dealt with when I bought a new car and I been buying fords and only fords using FORDMOCO. since 1982. This is More

by stevepro2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gunny moore, lohn rohde, David Moore
Dec 05, 2017 -

Duval Ford responded

We are so glad. Thank you!

November 21, 2017

Overall Great Car Buying Experience I recently bought a used 2012 Ford F-150 from Duval Ford. What caught my eye was how fair the asking price already was. Everyone I met with was honest More

by Connor W Duhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Nov 22, 2017 -

Duval Ford responded

We are so glad to hear this. Thanks Connor!

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