Duval Ford

My husband and I were shopping for a new ford focus (our very first new car). We had been to 3 other dealerships and were very unhappy with them. From the moment we walked into Duval Ford we were impressed very first new car). We had been to 3 other dealerships and were very unhappy with them. From the moment we walked into Duval Ford we were impressed. The salesmen didnt attack us when we walked on the lot, like most other dealerships. We asked to see a salesman and Malcolm came out. We told him what we were looking for, and what we wanted to pay for it. He was friendly, and very knowledgeable, and what he didnt know he found out for us. He also didn't try to push another vehicle on us, he simply showed us the cars that met what we wanted, down to and including the color. He then spoke with the finance manager and got a price that blew both my husband and I away. TJ was the finance person we met with, and he was extremely patient. My husband made things a little difficult, and even I was getting frustrated, but TJ kept his composure, and was very friendly. We would deffinitly reccomend Duval Ford to anyone!!! More

I wanted a Taurus but ended up with a Fusion! I asked about seeing if I would qualify for the Taurus and wasn't. The Fusion is ok but I ended up paying $30,000 for a $20,000 vehicle at supposedly 1.9%. about seeing if I would qualify for the Taurus and wasn't. The Fusion is ok but I ended up paying $30,000 for a $20,000 vehicle at supposedly 1.9%. Now I can't figure out how they couldn't qualify me for the basic Taurus at $25000 but landed me w/ a $30000 note for a Fusion. Then the only difference is it has Sync. The seats arent even leather for the price and they charged about $5000 for a warranty (100000 mi) that other dealers are giving as part of their basic packages. And I was told that Ford would only finance it at the 1.9% if I purchased the extended package which was a little better than the 5.9% with no package. The only good thing is it's a nice car and it's cheap on gas. More

Overall service at Duval Ford was excellent; the salesman knowledgeable; and the staff helpful. I returned to Duval Ford after purchasing a car from them last August for my son. I will be back in the future knowledgeable; and the staff helpful. I returned to Duval Ford after purchasing a car from them last August for my son. I will be back in the future when the need for a new car arrises. My thanks to everyone! More

The folks at Duval Ford made my experience very comfortable and easy..David is extremely knowledgeable and also suggested different options I had not thought about. I actually went in the dealersh comfortable and easy..David is extremely knowledgeable and also suggested different options I had not thought about. I actually went in the dealership to test drive a used car I had seen on line and ended up driving off the lot with a new Ford Ranger...Thank You David! and everyone at Duval Ford. More

I was very pleased with the service I received. I was looking for a new car and did not want the hassle of negotiations. I got the car I wanted (my 1st new car in almost 28 years)for a price that I want looking for a new car and did not want the hassle of negotiations. I got the car I wanted (my 1st new car in almost 28 years)for a price that I wanted. I was the 1st person to test drive this car. It only had 5 miles on it....I like that !!!! Anthony listened to what I said, and made sure that I knew all my options. Thank you !! More

It was one of the most pleasant car buying experience I It was one of the most pleasant car buying experience I have encountered! The staff was great! Antonio was fantastic!! Both he and Dave were very kno It was one of the most pleasant car buying experience I have encountered! The staff was great! Antonio was fantastic!! Both he and Dave were very knowledgeable,efficient and such a pleasure to work with. I would definitely recommend Duval Ford, because that is how all car buying experiences and salesmen should be! A+ Duval Ford More

We knew what we wanted and they really helped to streamline the whole process. We love our new Explorer. It was a great process and we recommend them to everyone...I liked the friendly service and l streamline the whole process. We love our new Explorer. It was a great process and we recommend them to everyone...I liked the friendly service and look forward to bringing my truck back for all my servicing needs thanks Duval Ford. More

Mike was far and away the most responsive Ford dealer representative who understands and is able to use the Internet to communicate value to potential customers. For me, the Internet is an excellent s representative who understands and is able to use the Internet to communicate value to potential customers. For me, the Internet is an excellent shopping tool that makes productive use of the time I have available to find a product or service that I want. Mike quickly responded with a vehicle in which I might be interested. That prompted me to make a personal visit to the dealership. Once there, I found exactly what I wanted with Mike's assistance and purchased a new 2010 Ford F-150. I am very happy with the purchase and I heartily recommend that anyone could contact Mike for an enjoyable buying experience. More

My 2000 Lincoln Town Car with 103,000 miles on it was getting rather tired and I was looking for a newer low mileage Town Car to trade up to. A terrific adviser I know suggested I check out the Duval Fo getting rather tired and I was looking for a newer low mileage Town Car to trade up to. A terrific adviser I know suggested I check out the Duval Ford web-site and ---lo and behold--- there it was! A 2009 Town Car with low mileage that was just what I had in mind. Seeing it in person and test driving it proved that the car was everything Duval Ford said it was on their web-site. Sonny and Antonio were exceptionally courteous, friendly and efficient. They gave me an outstanding deal on my trade-in and I drove off the Duval Ford lot in my freshly washed and shiny 2009 Town Car. I have never had a better car-buying experience. I'm certain the quality of work in their service dept. will be just as note-worthy as their customer service. More

I was looking for a new Ford Lariet on the internet. I found Duval Ford to be a quality old dealership with lots of history. Any company in business that long understands professionalism and courtesy. I r found Duval Ford to be a quality old dealership with lots of history. Any company in business that long understands professionalism and courtesy. I responded about my interest and soon received a real voice over the phone. Michael Murdock croossed the line and became a friend who wanted to put me in the truck of my dreams(I felt this man would not use smoke and mirors on me). He worked hard to meet my expectations over the internet and invited me to come to Jacksonville where he would continue to try and get me in the truck I wanted. Several phone calls and internet messages later, my wife and I went to Jax. It was a busy day when I arrived. Michael took time with me never trying to force a product on me. He gave me straight answers on the product and the parameters he could work in. He gave me several choices and described the benefits and negatives of each. I left Duval Ford with the finest truck I have ever driven. I will definitely return to Duval Ford for my next purchase and tell my friends about it. Everyone I met there was very professional and nice. The gentleman who provided my financing let me know that he was a caring person looking for the best finance for me. A great people place to buy a vehicle. More