Duval Ford

AWESOME experience all around! Would recommend Duval Ford to anyone! Susan Crawford was fantastic. She was very thorough and knowledgeable about the vehicles that I test drove. She helped me to purchas Ford to anyone! Susan Crawford was fantastic. She was very thorough and knowledgeable about the vehicles that I test drove. She helped me to purchase the care that was right for me and for my needs. Dan Hodges is always a pleasure to deal with and makes the car buying experience much smoother than any other dealership! More

Was offered an excellent trade opportunity for my car. The staff were all incredibly friendly, helpful, polite and attentive. At no time did I feel rushed or pressured and every step was thoroughly explai The staff were all incredibly friendly, helpful, polite and attentive. At no time did I feel rushed or pressured and every step was thoroughly explained. Definitely a "No Hassle" experience and I highly recommend this dealership. Thank you for everything. More

We originally came to Duval Ford for service to our Ford Taurus Crossover. The service department was excellent. Justin was the person we dealt with, and he went over and beyond our expectations. We ende Taurus Crossover. The service department was excellent. Justin was the person we dealt with, and he went over and beyond our expectations. We ended up purchasing a car from Omar AlAzzawi. Our experience with him was excellent also. He stayed with us until 11:30 p.m. getting the paperwork done, explaining all the features of our new car and also setting up the sync and our cell phones. The finance dept. also stayed until we left. Overall, it was a wonderful experience, and we would travel the 5 1/2 hours back to Jacksonville to purchase our next vehicle. We own 6 Ford trucks now besides the car we just purchase. When it comes time to replace one of the trucks, we will definitely come back to Duval Ford. Great job and outstanding customer service!! More

Tino was very attentive to my needs and answered every question i had straight. He did not double talk me. He spent all day with me and explained every thing about my new car. I would recommend Tino to question i had straight. He did not double talk me. He spent all day with me and explained every thing about my new car. I would recommend Tino to anyone that comes in to the dealership. More

The people at Duval Ford were fantastic. They listen to my situation and found me the perfect truck. Dan and his team did a great job my situation and found me the perfect truck. Dan and his team did a great job More

I was very pleased with the entire experience. Kenny Agostini made me feel like I was a wanted customer. He worked with my poor credit and was never negative. His overrall communication was exceptional. Agostini made me feel like I was a wanted customer. He worked with my poor credit and was never negative. His overrall communication was exceptional. I would call and he would answer, imagine that. The very few times we left messages, he returned the call almost instantly. I drove into the dealership knowing that my vehicle was not ready; Kenny did not seem inconvenienced. He welcomed me and brought me to check out the vehicle I initially had my eyes on. Then we talked and walked through the lot. At that time Kenny suggested another vehicle which was in my price range. I really wanted the second vehicle (an F150 supercrew all along but couldn't find a vehicle that hit my range). We took it for a test drive. It was obviously after hours. Kenny worked with me all along and never seemed like he wanted to get rid of me so he could go home and eat dinner. He had a great personality and I didn't look at him as a salesman who was trying to finagle; I honestly felt like I was in good hands. I normally can't stand salesman. Kenny did a great job, and in a few years I'm going to hunt him down to get my next truck. Sincerely, Christopher Small More

Great attitude while going over the car with me, made sure I got the car I wanted and was very quick with the paperwork and getting me the price I needed sure I got the car I wanted and was very quick with the paperwork and getting me the price I needed More

Best car buying experience I have ever had. All the people who worked with me on my purchase were friendly and straight forward. I will most certainly purchase my next vehicle from them. people who worked with me on my purchase were friendly and straight forward. I will most certainly purchase my next vehicle from them. More

We began our search for a vehicle purchase via internet. The response time acknowledging receipt of our request was very timely. Kenny communicated with us and answered all the questions we had regarding t The response time acknowledging receipt of our request was very timely. Kenny communicated with us and answered all the questions we had regarding the selected vehicle. Upon visiting the dealership a few days later, we were greeted as we approached and the atmosphere was very pleasant. Kenny was notified that we had arrived and the attention that he gave to us during this processing period was personal and informative. He gave us step by step progress reports and never left us just wandering how the process was going. The overall staff was very attentive as well to any question we had. Kenny was very professional at all times during the process. Thanks for a great car buying experience. More

Pleasant , friendly staff. Overall great buying experience. Fair pricing as well as knowledgable personnel. I would recommend this dealership to anyone in the market for a new or used vehicle. experience. Fair pricing as well as knowledgable personnel. I would recommend this dealership to anyone in the market for a new or used vehicle. More