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Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Antonio did an excellent job, and had the bulk of my paperwork ready before I arrived as I don't have the time to sit in a dealership for hours. Malcolm was awesome showing me the features of my new Esc paperwork ready before I arrived as I don't have the time to sit in a dealership for hours. Malcolm was awesome showing me the features of my new Escape as the last time I bought a new car was 8 years ago and a lot has changed. I'm not much for technology so Malcolm had his hands full, but was patient and gave me all the extra time I needed to get comfortable before I left the dealership. Bottom line, I bought my last SUV from them, I bought this one just a couple days ago, and when it's time for the next one this is the dealership I will be using....and I will ask to work with Antonio and Malcolm again. They have both called to check on me since I left the dealership and I know I can call them anytime and get quality assistance! I would recommend Duval Ford to anyone looking for a new or used vehicle! More
This dealership is awesome,reminds me of the old days where you go to make your purchase and they earn your trust in every step of the process.I dealt with Matt in finance and Warren in sales,these two g where you go to make your purchase and they earn your trust in every step of the process.I dealt with Matt in finance and Warren in sales,these two gentlemen worked as a team to get me back in to a ford ranger.Warren even came in on is day off to complete deal.I love the MVP pricing concept,it takes a lot of stress out of the experience and ensures the consumer a competitive price on their purchase.I would highly recommend giving them a opportunity to earn your business !!! More
Malcolm did a great job and spent the time needed to understand my new Ford Edge. He went thru each option of the car Edge I did not understand and did not move on until I was able to understand how it understand my new Ford Edge. He went thru each option of the car Edge I did not understand and did not move on until I was able to understand how it worked. It was obvious he loves his job and his enthusiasm and personality reflect why he is #1. He will be the one I call if I have an issue or to schedule a service time. Thanks Malcolm for all you did! More
My experience was wonderful at Duval Ford. Our sales rep Tino absolutely experienced in assiting us with our purchase any questions we had we're answer he was not pushy on the purchase wonderful personality Tino absolutely experienced in assiting us with our purchase any questions we had we're answer he was not pushy on the purchase wonderful personality. Would i purchase another auto at Duval and recommend friends and family absolutely yes! More
I worked with Tino & he was absolutely wonderful! I bought a 2013 mustang from him. He made the process very easy & was straight forward with everything. I recommended Tino to all my family and friends bought a 2013 mustang from him. He made the process very easy & was straight forward with everything. I recommended Tino to all my family and friends. Thank you! More
What a team you have. They worked quickly and professionally to get the vehicle I wanted and make my dreams come true. They made the purchase of my vehicle so enjoyable. This is the car I've wait professionally to get the vehicle I wanted and make my dreams come true. They made the purchase of my vehicle so enjoyable. This is the car I've waited for all my life and I'm so thrilled I was able to purchase it through your dealership. I felt like I was home. I will be back. More
My experience was wonderful! I purchased a 2013 Ford Fusion from Duval Ford in January 2013. My experience with Duval Ford actually began a year ago when I first decided I needed a new vehicle. I Fusion from Duval Ford in January 2013. My experience with Duval Ford actually began a year ago when I first decided I needed a new vehicle. I was looking into the 2012 Fusion due to size and fuel efficiency, but I wasn't very excited about the boring look of the car. So, Tino took the time to show me the new 2013 Fusions that were going to be on the market in a few months. The new model was a HUGE improvement and Tino could see the look of excitement on my face that one should have about a new car. Of course, this meant that Tino did not make a sale that day, but it also meant that I found a salesman that I could trust. Over the course of the year, Tino checked in with me periodically to let me know about special incentives going on at Duval Ford, but each time was just "not the right time" for my family to buy a new car. Finally, in January 2013, we were ready. We came in on a Wednesday night and were able to drive away in our new and improved 2013 Fusion. By the time we left the dealership, it was 9pm, but Tino never complained about the time. The next day, I came back to the dealership and Tino went over my new car's features and helped me Sync my phone to the BlueTooth system. He helped me make test calls and play music from my phone via the hands-free system. Also, he took me on a tour of the maintenance department so that I would be familiar with the area for my oil changes. I know I can call Tino if I have any questions down the line about my new car. He was the most helpful salesperson I have ever had the pleasure of working with. More
Tino was outstanding in helping us purchase a new pick up truck for my daughter. Her dad was living over seas and it was a difficult job for Tino to get all the necessary arragements to purchase this truck. truck for my daughter. Her dad was living over seas and it was a difficult job for Tino to get all the necessary arragements to purchase this truck. But Tino went above and beyond to make everything work, and for the purchasing go as smoothly as possible in this unusual sale. Tino is a very caring person and only wanted us to be pleased with the sale and constantly followed up with calls to make sure we were satified customers. We are in the process of looking for another vehicle, and you can be sure we will go to Tino again. More
Amazing people! They made our deal sweet and simple. We highly recommend Duval Ford. We have bought many vehicles in the past 20 years and these folks were the Best! highly recommend Duval Ford. We have bought many vehicles in the past 20 years and these folks were the Best! More
This has been the best car buying experience we had in years. Mr.Ribeiro and Mr. Unger was very friendly and helpful in finding the right red, sunroof top Ford Eascape requested by my wife, that made her years. Mr.Ribeiro and Mr. Unger was very friendly and helpful in finding the right red, sunroof top Ford Eascape requested by my wife, that made her anniversary gift the best I could every find. They help me to keep in my budget and was very up front about the whole deal which will make me come back when purchasing my next vehicle. Thank You Guys. Mr.& Mrs Starling More