Duval Ford

My daughter was looking for her second car to purchase on her own. We had been looking for sometime but kept coming back to Duval Ford's website,looking at cars because of the reasonable price. I eventually her own. We had been looking for sometime but kept coming back to Duval Ford's website,looking at cars because of the reasonable price. I eventually contacted the dealership and Rafael Delgado responded he answered my questions, sent recommendations based on what we where looking for. All thought we shopped around and were approved at another dealership we came back to Duval Ford because of the honesty of the salesman. He was willing to answer our questions even thought we hadn't even been in to look at a car. We are glad we made the hour and a half trip,my daughter now has a reliable car and for the first time that I have ever experienced with any dealership ,we asked for payments within a certain range and the payment was actually lower,every dealership I have ever dealt with the always make your payments more than what you want,not Duval Ford and thanks to Rafael showing us what she could afford and taking the time to find something she liked . Thank you to Matt Tudor for the fastest financial transactions ,tag switching ,insurance adding experience I have ever seen or experience. I feel so confident that I would recommend and send my other daughter and my mother directly to Rafael and know that they would be taken care of and not taken advantage of. Thank you for a great experience and for restoring my faith in humanity and car dealerships. More

Chris Fischer is awesome. I really like people to be honest and upfront and Chris was all of that and more. I will recommend him to everyone I know. I have bought several trucks from Duval Ford and i wi honest and upfront and Chris was all of that and more. I will recommend him to everyone I know. I have bought several trucks from Duval Ford and i will continue to do business there. Remember Chris Fischer. More

Personalized customer service, all of my questions were Personalized customer service, all of my questions were answered, there was no pressure or games played. Rafeal was very informative and did not wast Personalized customer service, all of my questions were answered, there was no pressure or games played. Rafeal was very informative and did not waste my time by showing vehicles I was not interested in. The total purchasing time was less than 5 hours. The entire staff was professional. More

Called about a car we found on AutoTrader. They had the vehicle moved to the front of the lot by the time we got there. Rafael Delgado was friendly and answered all my questions about the car and the deale vehicle moved to the front of the lot by the time we got there. Rafael Delgado was friendly and answered all my questions about the car and the dealership. No pressure while I took my time inspecting the vehicle and taking it for a test drive. After we decided to purchase Rafael and Chris Hayes found us slightly better financing than I found on my own through bankrate.com and roadloans.com. Rafael gave the vehicle a thorough detailing while we were completing the finance and title paperwork with Chris. More

Great experience, in and out in 2 hours, and they gave me everything I asked for. I love my new truck. Thank You Larry and associates. everything I asked for. I love my new truck. Thank You Larry and associates. More

Hello, my name is Jared and this was my car buying experience at Duval Ford. I started the day out at Auto Nation Ford in Orange Park and left the dealership due to being told over the phone things th experience at Duval Ford. I started the day out at Auto Nation Ford in Orange Park and left the dealership due to being told over the phone things they could not deliver at the dealership so needless to say I was in a bad mood. I got to Duval Ford and was immediately greeted and brought to a sales representative which was Mr. Tino Lebron Jr, he was very helpful and worked with me every step along the way. He was easy to talk to and I did not feel any pressure at all I didn't feel he cut any corners or covered anything up to make the sale, he made sure he explained everything in detail and put it all out on the table. Tino was very knowledgeable of each vehicle I asked about and he always had an pleasing answer to each of my questions. He knew my budget and did his best to match it. He was very honest with what I could afford and took his time in making sure he would find the truck to fit my budget. When I thought all hope was lost and once agin I'd be leaving a dealership without a new truck due to my budget Tino introduced me to a great truck which was the F-150 STX. He did everything he could go get me a great deal and a fair offer on my trade in. Tino along with James Saale and Matt Tudor Jr got me into a great truck which I love, It is a very good truck for me to start out in and at a fair price. I highly recommend Duval Ford as a dealership and for a pleasant car buying experience and if you do end up in Duval Fords parking lots definitely ask for Tino to make your car buying experience more honest and fun. This is my very first car I bought at a dealership and I was very pleased at level of service and respect and I really felt I was a valued customer. More

Duval Ford has an excellent staff ready and willing to help! My sales rep, Joe Singleton, was outstanding! He helped get us in a vehicle that suited our needs while being mindful of our budget. I would help! My sales rep, Joe Singleton, was outstanding! He helped get us in a vehicle that suited our needs while being mindful of our budget. I would deffinately suggest this dealership and Joe to anyone. More

This is the first time I had been to this dealership and will go back again when it is time for another vehicle. Tino was very professional and took care of everything in a timly manner! Thank you Tino an will go back again when it is time for another vehicle. Tino was very professional and took care of everything in a timly manner! Thank you Tino and Matt! More

From the moment we arrived at the dealership, Terrence and Tino were attentive and extremely helpful with the kind of car we were looking for. They even went online to check out other Duval dealers to co and Tino were attentive and extremely helpful with the kind of car we were looking for. They even went online to check out other Duval dealers to cover all areas. Tino went above and beyond in getting us in the exact car we wanted. I really couldn't be happier with the service. He had all of the paperwork processed ahead of time so I could just come in, sign and drive out. When I arrived, he was with another customer so Terrence immediately assisted me. The customer service is outstanding. The finance part was fast and friendly. We will absolutely be buying future vehicles from Duval Ford (and be calling on these same people) because we know the type of service is top notch. Thank you so very much! More

I always have had good experiences with this dealership. The individuals I worked with in connection with this new vehicle purchase made the purchase process, over all, very easy. I would highly recommend t The individuals I worked with in connection with this new vehicle purchase made the purchase process, over all, very easy. I would highly recommend this dealership and the individuals who worked with me. More