
Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,766 reviews
Good job Of service provided by duval ford; I'm always pleased with the service provided by this company without any doubt of their capabilities. always pleased with the service provided by this company without any doubt of their capabilities. More
Malcom Daigle and the folks at Duval Ford provided my family with the best car buying experience we have ever had. Malcom went out of his way to minimize the amount of time we had to be at the dealership family with the best car buying experience we have ever had. Malcom went out of his way to minimize the amount of time we had to be at the dealership, as we have a two year old daughter who has very little patience these days. I will be bringing all of my future business to Duval Ford, and specifically, Malcom Daigle. Awesome Experience!!! More
Very helpful. James was aware that my service would take time. He immediately had a shuttle take me home so I didn't have to wait with my kids in the lobby. time. He immediately had a shuttle take me home so I didn't have to wait with my kids in the lobby. More
Called Duval ford on 12-30-13 told them my AC unit was putting out hot air like the heater was on scheduled an appointment for 12-31-136 arrived at 8:00 A.M. vehicle was taken back rep reported to me that putting out hot air like the heater was on scheduled an appointment for 12-31-136 arrived at 8:00 A.M. vehicle was taken back rep reported to me that a switch and sensor was bad and part was in stock and would be replaced at no cost to me as it was under warranty . I have taken my Fusion in for oil changes and other scheduled services and have always been treated great. David in the service department is a pleasure to work with always keeps you informed what is going on and how long it should take. great job More
Tony Howell was great. He is very knowledgable about the vehicles. He made the trade-in process very smooth. I referred him to a co-worker to handle their trade-in as well. Tony will be your future numb vehicles. He made the trade-in process very smooth. I referred him to a co-worker to handle their trade-in as well. Tony will be your future number 1 salesperson! Jim Fowler More
I was shopping for a four door pick-up. I went to a few other manufacturer dealerships. The experience at Duval Ford was hands down the best I ever had. Their no haggle, bottom-line, up front price was gre other manufacturer dealerships. The experience at Duval Ford was hands down the best I ever had. Their no haggle, bottom-line, up front price was great. Dealing with sales personnel is always a burden. However, Bob Zellner was a pleasure to work with. They did not have the vehicle I wanted currently on the lot and allowed me to drive around another truck for a week until mine came in. I highly recommend the Duval Difference and Bob Zellner. More
Took my 2013 Ford F-150 in for it's first service. The service writer, Natalie, was extremely professional. She explained everything that was going to be done, escorted me to the lounge area, offered The service writer, Natalie, was extremely professional. She explained everything that was going to be done, escorted me to the lounge area, offered refreshments and made sure I was all set. A short while later she came and advised the vehicle was done...I couldn't believe how quickly they performed their service. I'll definitely tell neighbors and friends about the great service I received at Duval Ford. V/r Lieutenant Commander Victor O. Roman, USN, Ret. More
Salesperson, Rafael Delgado was very supportive throughout the experience. He did not sale me any "fake" expectations, was helpful in presenting all options and available deals. After I purchased throughout the experience. He did not sale me any "fake" expectations, was helpful in presenting all options and available deals. After I purchased the vehicle, he patiently explained all the little "quirks (plus+)" of the car. Assisted me setting up the navigational system. VERY VERY GOOD SALESMAN!!!! More
Christopher Fischer was kind and patient and when I came in for a vehicle he listened took my information and led me directly to a vehicle with all options I had asked for. We drove the vehicle and he made in for a vehicle he listened took my information and led me directly to a vehicle with all options I had asked for. We drove the vehicle and he made it happen. Duval Ford is great and wonderful and I will always come back. More