Back

Duval Ford

Jacksonville, FL

5.0
1,766 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
Contact Dealership

1616 Cassat Ave

Jacksonville, FL

32210

Directions

By Type

Showing 1,766 reviews

January 30, 2014

Good job Of service provided by duval ford; I'm always pleased with the service provided by this company without any doubt of their capabilities. More

by gwenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
January 17, 2014

Malcom Daigle and the folks at Duval Ford provided my family with the best car buying experience we have ever had. Malcom went out of his way to minimize the amount of time we had to be at the dealership More

by joebrown1277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
January 04, 2014

Very helpful. James was aware that my service would take time. He immediately had a shuttle take me home so I didn't have to wait with my kids in the lobby. More

by Edge20112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
January 04, 2014

Called Duval ford on 12-30-13 told them my AC unit was putting out hot air like the heater was on scheduled an appointment for 12-31-136 arrived at 8:00 A.M. vehicle was taken back rep reported to me that More

by mwsmith6251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Service writer
January 04, 2014

Great experience salesman was friendly and helped find the Fusion I was looking for would tell freiends to go visit Duval ford to buy a car More

by mwsmith6251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 02, 2014

Tony Howell was great. He is very knowledgable about the vehicles. He made the trade-in process very smooth. I referred him to a co-worker to handle their trade-in as well. Tony will be your future numb More

by Jim6039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Howell
December 15, 2013

I was shopping for a four door pick-up. I went to a few other manufacturer dealerships. The experience at Duval Ford was hands down the best I ever had. Their no haggle, bottom-line, up front price was gre More

by gsweeting426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zellner
December 06, 2013

Took my 2013 Ford F-150 in for it's first service. The service writer, Natalie, was extremely professional. She explained everything that was going to be done, escorted me to the lounge area, offered More

by catccbubba
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
natalie
November 20, 2013

Salesperson, Rafael Delgado was very supportive throughout the experience. He did not sale me any "fake" expectations, was helpful in presenting all options and available deals. After I purchased More

by pwilliams59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado
November 19, 2013

Christopher Fischer was kind and patient and when I came in for a vehicle he listened took my information and led me directly to a vehicle with all options I had asked for. We drove the vehicle and he made More

by victoria price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Fischer
...
149
...