Duval Ford

Straight forward Genuine Great!Friendly greeting walking into the door. Set the tone for the experience. Jennifer took her time to listen and talk through my wants. She was pa Great!Friendly greeting walking into the door. Set the tone for the experience. Jennifer took her time to listen and talk through my wants. She was patient and was not pushy which I prefer in a sales person. Will was personable and ontop of things. He was also patient as I took a couple days to decide and gave me a great deal on my trade in. This is my third edge purchase at this dealership and I'll keep coming back. I didn't give another dealership a chance. You have my business Duuuvvall Ford!! More

Beyond Amazing Service & Best Staff! I came in on a Friday needing assistance to trade in my previous car. Within an hour, the staff had all my information ready to go. I was in a emergen I came in on a Friday needing assistance to trade in my previous car. Within an hour, the staff had all my information ready to go. I was in a emergency situation with a time sensitive matter, and Will and Terrance at Duval Ford made sure I would be ok before I stepped foot out the door. I picked up my new 2014 Ford Focus and couldn't be any more ecstatic about my new car! I will continue to come to them for any future purchases & recommend them to everyone I know! 10 out of 5 stars!! ************* More

awesome experience My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process t My experience with the service department has been the best. They are always willing to help you with your check in and to help speed up the process to et you out fast. More

don't use them. A couple days ago this place tried to trick me into thinking not being able to negotiate a price was a good thing. Some far fetched "market price" wo A couple days ago this place tried to trick me into thinking not being able to negotiate a price was a good thing. Some far fetched "market price" word was the salesman favorite. Although apparently kelly blue book isn't market price to them. They wanted about 10k more than everything iv seen for the similar vehicle in atlanta and other areas. When questions were asked about dents in the trucks bed he told me that it really doesn't matter because the truck can handle it. Their no hidden price was 38k.... which turned out to be 42k, once they brought out,you guessed it, hidden prices. All in all they are wolves in sheep's clothing. Stay clear. Do you're research on the vehicle and don't let them swindle you into thinking they are giving you the best price on the sticker price. P.s. trade in value for my low milage diesel F-250 was insulting. More

Were loyal Dodge customers. My husband and myself had been loyal Dodge customers for over 15 years. Our goal was to get our son financed in our 13 Dodge Ram 1500, using 2 vehicle My husband and myself had been loyal Dodge customers for over 15 years. Our goal was to get our son financed in our 13 Dodge Ram 1500, using 2 vehicles as trade. NONE of the Dodge dealerships could guarantee us that my son would be able to get financing to be able to get our 13 Dodge, but Jim Brown, and William Law at Duval Ford made a promise and kept it, which let's be honest, car dealerships don't always hold up their end of the deal. Usually there is something that is sprung in on you later. But not with these guys here, we now have a 2015 Ford F-250 Super Duty, and my son ended up with the truck that he had been wanting. Thanks for making this happen!!! Davina and Chris Arwine More

great experience I had a great experience with the team checking my car and quickly taking care of my issue. Team was professional and answered my questions. Very h I had a great experience with the team checking my car and quickly taking care of my issue. Team was professional and answered my questions. Very happy with my experience and will definitely come back for any other needs. More

my car was the best and faster time. The whole experience was great. WILLIAM LAW AND RAFAEL from the sales department are great. Thanks guys. My whole time was good time. I will send m The whole experience was great. WILLIAM LAW AND RAFAEL from the sales department are great. Thanks guys. My whole time was good time. I will send my friends to you guys More

Great Car Buying Experience I purchased a car from Duval Ford on New Years Day and Warren Hart was extremely helpful. This was the first car buying (or car shopping) experience I purchased a car from Duval Ford on New Years Day and Warren Hart was extremely helpful. This was the first car buying (or car shopping) experience where I did not feel pressured, and where I felt like the salesman actually cared about finding me the car that best suited my needs and my budget. I will definitely recommend Duval Ford, and Mr. Hart to any friends or family who are looking to buy a car. More

My Experience My experience at this “Ford Dealership” was above my expectations, starting from the met and greets at the Door With Mr. Will Law the “Deal Manager” t My experience at this “Ford Dealership” was above my expectations, starting from the met and greets at the Door With Mr. Will Law the “Deal Manager” this individual was bleeding with sincere kindness and professional courtesy. Your Sale representative Mr. Joe Singleton, answered every question that I had, in addition to me being extremely impressed with the knowledge Mr. Singleton displayed. In addition, to Mr. Eric Porter the finance Manager, which explain the entire process, to include valuable options and payment plans. Thank you for the pleasant experience. More

Service plan downfall Every time I have used the service plan, the oil change appointment takes at least 2 hours. 2 hours for an oil change is unacceptable. Every time I have used the service plan, the oil change appointment takes at least 2 hours. 2 hours for an oil change is unacceptable. More