Duval Ford

Very unprofessional. I test drove a Ford 2014 white explorer and was trading a 2013 Taurus. I was finishing my paper work and working with my bank for the amount of the ch I test drove a Ford 2014 white explorer and was trading a 2013 Taurus. I was finishing my paper work and working with my bank for the amount of the check I would need. They told me they were getting the car ready to detail and I was going to the bank to get the check. Well a few minutes later another guy who was in training came and told me the suv I just purchase was SOLD.... Terrence never came to tell me what was going on and neither did anyone else. They told me a sale manager was coming out to speak with me and I waited 30 mins and he never showed up. I am in sales and would never treat a customer like this and I make sure I tell everyone I deal with NOT to buy from Duval Ford More

very easy process and Mike the salesman was a gentleman Everything went well besides im waiting still on a broken part that service mang said he will replace but im still waiting on a call about that part i Everything went well besides im waiting still on a broken part that service mang said he will replace but im still waiting on a call about that part in question. all in all it was a pleasure to drive from Daytona Bch to buy the car. very happy More

Great truck buying experience Purchased a new F250 Super duty. This is the third truck I have purchased from Duval Ford. As in the past I received professional and courteous custo Purchased a new F250 Super duty. This is the third truck I have purchased from Duval Ford. As in the past I received professional and courteous customer service. Oh and did I say I Love my new truck. More

Couldn't have been any better First of all - Izzy is a first class guy. He went the extra mile to make the experience totally positive. It seemed nothing was too much trouble & tha First of all - Izzy is a first class guy. He went the extra mile to make the experience totally positive. It seemed nothing was too much trouble & that his goal was to make sure that everything was the way I wanted. I would definitely recommend Duval Ford & Izzy Martinez to anyone looking to buy a vehicle. More

Great Experience Duvall Ford has by far the best staff form start to finish I have had the experience of working with. The service people are very helpful with every n Duvall Ford has by far the best staff form start to finish I have had the experience of working with. The service people are very helpful with every need. Thanks for making my experience a great one. More

My buying experience at Duval Ford was the way car buying be Rafael, Hannah, and Will were excellent to work with. Rafael got me a good price on a new Explorer, Hannah located the color I wanted and had it deliv Rafael, Hannah, and Will were excellent to work with. Rafael got me a good price on a new Explorer, Hannah located the color I wanted and had it delivered the next day, and Will gave me a fair price on my trade-in. More

F150 Service Great experience every time, always helpful. My first stop next time I purchase. Thanks Sheila and everyone there. Anyone looking for a painless trip Great experience every time, always helpful. My first stop next time I purchase. Thanks Sheila and everyone there. Anyone looking for a painless trip for service, check them out. More

Great service experience Great experience. Service tech kept us informed Vehicle was ready when promised. We will return to duval for future service needs and purchases. Great experience. Service tech kept us informed Vehicle was ready when promised. We will return to duval for future service needs and purchases. Thanks for all your help JJ. More

Awesome, Happy They help me through the process of making the right deal and working with the Banks ; Thank you all for your help that Saturday I'm very happy. They help me through the process of making the right deal and working with the Banks ; Thank you all for your help that Saturday I'm very happy. More

Go to Duval Ford David "Gunny" Moore was my salesman. I walked up to the 2007 Ford F150 that I had seen on line and told him I was there to buy that vehicle. He didn't David "Gunny" Moore was my salesman. I walked up to the 2007 Ford F150 that I had seen on line and told him I was there to buy that vehicle. He didn't try to convince me to purchase something that I didn't want. He listened to me and he followed through with everything that he said he would do. Go to Duval Ford and ask for "Gunny" Moore. More