Duval Ford

Not the first car I've bought from Duval I dealt with Rafael the last time I bought a vehicle. This is why I called and talked to him before going in. After watching their inventory on the w I dealt with Rafael the last time I bought a vehicle. This is why I called and talked to him before going in. After watching their inventory on the web site I returned a few days ago knowing what model of car I wanted. They had one on the lot I was interested in. Rafael answered all my questions. T.J. Bernal worked with the financing end of it. Both were very easy to work with and seemed to be more interested in not just selling me a car but to make sure I was happy with the car I purchased. I would definitely recommend working with Rafael with sales and TJ Bernal in the financing. More

Best of Everything! My buying experience was the best.....I dealt with the best salesman, I was offered the best trade-in-value and the best rebates that were available. My buying experience was the best.....I dealt with the best salesman, I was offered the best trade-in-value and the best rebates that were available. All in all, I am very happy that I bought a Ford at Duval Ford. I would totally recommend this dealership to anyone looking to buy a Ford product. Renard Weaver was an awesome salesman to deal with. More

new truck buying experience My truck purchase experience was outstanding. Although a short time at Duval Ford, Mitchell hardly has shown me his efforts to accomdate my F-150 de My truck purchase experience was outstanding. Although a short time at Duval Ford, Mitchell hardly has shown me his efforts to accomdate my F-150 desired features. Outstanding personality and remarkable knowledge. He answered all my questions, and corrected my truck imperfections. I'll will highly recommend anyone to him More

Awesome Customers service was awesome. They really worked hard to get me s good deal and car. Mitchel and TJ are awesome! Would totally recommend this dealers Customers service was awesome. They really worked hard to get me s good deal and car. Mitchel and TJ are awesome! Would totally recommend this dealership! More

a pleasant truck buying experience the overall buying experience was painless and very satisfying. My husband knew what he wanted and we were showed what was available (which I might ad the overall buying experience was painless and very satisfying. My husband knew what he wanted and we were showed what was available (which I might add was many). When he found the one he wanted to take home, we made the sale and took ownership of the truck that evening. We didn't take the trade in that day because to be honest he didn't think he would find exactly what he wanted but low and behold there it was on the lot. Hank Carr (our salesman) was awesome he drove the purchased truck to our house that evening and picked up the trade in so we wouldn't have to deal with bringing it in on Monday. He made our first time buyer experience from this dealership very comfortable as though we were a repeat customer, we rate this whole experience a 10 plus!!! Keep up the great team work.. More

great dealership I found everyone at Duval ford professional and knowledgeable. They acted as a team and did what they said they would. It was the best car buying expe I found everyone at Duval ford professional and knowledgeable. They acted as a team and did what they said they would. It was the best car buying experience I have had! More

Wonderful I will be returning for my next vehicle. I am a first time buyer from a dealership. Lionel made the experience very comfortable and easy any question I had was promptly answered. I didn't ha I am a first time buyer from a dealership. Lionel made the experience very comfortable and easy any question I had was promptly answered. I didn't have to haggle or deal with any gimmicks. everything was straight forward, and fluid. The first price we were offered was the best price (lower than the Edmund's average for the year make and model). We were able to walk out with our tag, a fully detailed car that had undergone a 172 point inspection and a clean car-fax report. I was treated with the utmost respect and stewardship. I have been to several other dealers and the service and professionalism here blows them right out of the water. If it's good service and integrity you seek on your pursuit on buying a vehicle look no further. More

1st Service We made an appointment and Sheila McFarland took care of everything! We dropped the vehicle off one evening and it was ready for pickup by lunchtime We made an appointment and Sheila McFarland took care of everything! We dropped the vehicle off one evening and it was ready for pickup by lunchtime the following day. Easy & prompt!! More

Great service! Easy to make appointment and prompt service when I arrived. Complete explanation of what was needed and done. All of my questions were addressed. A Easy to make appointment and prompt service when I arrived. Complete explanation of what was needed and done. All of my questions were addressed. An overall great experience. More

Oil Change/ Brake Check Your service department is awesome! They explained everything so well and charges were fair! I'm so glad I bought my truck from your dealership. Your service department is awesome! They explained everything so well and charges were fair! I'm so glad I bought my truck from your dealership. More