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Duval Ford

Jacksonville, FL

5.0
1,768 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,768 reviews

December 31, 2015

Excellant experience No hassle, staff very professional, friendly and helpful. I would highly recommend Duval Ford to anyone who wants to experience a hassle free environm More

by F150 Lariat Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Telzer
Jan 21, 2016 -

Duval Ford responded

Thanks for the recommendation! We are glad that you enjoyed the Duval Difference.

December 29, 2015

Tire Troubles Got a screw in my tire. It could not be patched according to service. I have road hazard warranty. My tires have been discontinued. Service replac More

by kimlgator
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Jan 21, 2016 -

Duval Ford responded

We are sorry to hear this. Please don't hesitate to reach out and see if there is something we can do to resolve this for you.

December 25, 2015

Best prices in Jacksonville I shopped for a new Mustang over a 75 mile radius and Duval Ford had the best price around and the service was fantastic. Don't waste your time shoppi More

by Camman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Hartley, Mike Murdock
Dec 28, 2015 -

Duval Ford responded

Thank you so much. Have fun with your Mustang!

December 25, 2015

Barry is great We were surprised at how nice and easy going they were. Barry was our salesman and was very helpful, friendly, and knowledgeable, would definitely rec More

by Javaris904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry orelus
Dec 28, 2015 -

Duval Ford responded

We are so glad to hear this. Thank you so much.

December 18, 2015

Excellent I went to the dealership merely seeking information about a vehicle. I did not expect to come out the owner of a brand new car. Joe Singleton was a gr More

by Asha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Joe Singleton
Dec 28, 2015 -

Duval Ford responded

Thank you!

Dec 28, 2015 -

Duval Ford responded

Thanks for taking the time to submit this review. Please let us know if we may ever be of service to you again.

December 17, 2015

2015 Ford F150 Izzy is a great salesperson. He was completely concerned about my satisfaction. Everyone was friendly and willing to help get me a great deal. I knew More

by Fordfan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy Martinez, Alex Elsaid
Dec 28, 2015 -

Duval Ford responded

Thank you for this review. We are glad you enjoyed working with Izzy!

December 15, 2015

My Buying Experience Was blown away by the willingness to help at every level of the buying process. Was given a private showing by Mike Murdock on a Sunday when dealersh More

by MCJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Richard Jordan, Bruce Armes, Mike Murdock
Dec 28, 2015 -

Duval Ford responded

Thank you so much! We are glad that you had a good buying experience with us. We so appreciate you and your family's loyalty. We look forward to serving you again when you need us. Happy New Year!

December 15, 2015

Excellent, the people were extremely friendly and helpful! The dealership was nice, clean and inviting. The people were really friendly and helpful. The salesman followed up and gave me a thorough review of More

by dtharris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionell Mann
Dec 28, 2015 -

Duval Ford responded

Thanks so much. We appreciate the recommendation. Please stay in touch and let us know if we may ever be of service to you again. Happy New Year!

December 11, 2015

Great experience John was very professional - first time the technician has called me first to give me an update on my vehicle since I have been having my maintenance More

by Bobbie4454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Duval Ford responded

Thanks Bobbie. We appreciate your taking the time to submit this review. We are glad you are happy with the service you received from John.

December 05, 2015

Service They do a outstanding job of taking care of my Super Duty, wouldn't go any where else! Between my salesman Gunny Moore a fellow Marine, and Sheila tak More

by GYSGTE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
Dec 11, 2015 -

Duval Ford responded

Thanks for the feedback. We appreciate your business!

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