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Duval Ford

Jacksonville, FL

5.0
1,768 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,768 reviews

January 11, 2016

Best service I will recommend this dealer to anyone in the market for buying a car. They really took care of me. Hunter made sure we received everything i wanted i More

by greejs8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Will Law, Hunter Scantling
Jan 21, 2016 -

Duval Ford responded

Thank you!!

January 09, 2016

sales manager had no communication...none i found a car online that i liked,,i requested someone call me. later that day i had a salesmen call. i sent him some pictures of my trade,,he said he More

by bomac43
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Izzy Martinez
January 07, 2016

Amazing financial wizardry David (Gunny) Moore went above and beyond in trying to work out a trade in for my 2013 ford focus Se for a slightly used 2014 Ford Focus ST. The deal More

by Joseph (damaged) mannion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jan 21, 2016 -

Duval Ford responded

We appreciate the recommendation and we are glad we could be of service. Enjoy your new Focus!

January 06, 2016

susan moore wasa awesome !!! Susan Moore did a great job!!!! , i didn't expect a brand new car i was going in as a pre- owen car and she did a awsome Job of working w More

by brendaz47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2016 -

Duval Ford responded

Thanks Brenda. We are glad you came to see us and we hope you enjoy your new Escape. How exciting! We are sure Susan will appreciate the recommendation. Take care.

January 06, 2016

A+ EXPERIENCE Just purchased a 2015 Ford F150 Lariat - Our salesperson was friendly and very upbeat. Absolutely no pressure to buy, and salesperson was extremely kn More

by johnson/r&e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Hayes
Jan 21, 2016 -

Duval Ford responded

Awesome! Enjoy your Ford F-150 Lariat and thank you for the feedback.

January 04, 2016

Great experience! Will and Hunter were really friendly and worked very hard to get us the car that worked for us. We had 2 of our children with us, so they worked very More

by tcarterrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Will Law, Hunter Scantling
Jan 21, 2016 -

Duval Ford responded

Thanks so much. Drive safe and enjoy your new Focus!

January 03, 2016

Duval Ford - Tony Howell! We recently purchased a Ford Transit from Duval Ford for my employer and Tony Howell went above and beyond for us! From our first conversation to fina More

by 78985001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Howell
Jan 21, 2016 -

Duval Ford responded

Thanks for the feedback and recommendation!

January 03, 2016

Great experience Everyone was so helpful as soon as I arrived at the dealership. The sales representative, Rafael Delgado was a gentleman and took a lot of time on a c More

by Matt from Mandarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Delgado, Alex Elsaid
Jan 21, 2016 -

Duval Ford responded

So glad to hear! :-)

January 01, 2016

Could not ask for a better expererince Our bank sent us a pre approval for another dealership we spent the whole moring being frustrated and getting the run around. On the way home my hu More

by annahbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle, Will Law
Jan 21, 2016 -

Duval Ford responded

Thanks, Anna. We are so pleased. How are you enjoying your new Fusion?

January 01, 2016

Great Experience I purchased my new 2015 F150 4WD and the experience was great. Drew and the sales managers took care of me. I am very pleased with my vehicle and wh More

by mhendershotfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Luther
Jan 21, 2016 -

Duval Ford responded

Thank you so much. We hope you are loving your new F150!

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