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Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Best service I will recommend this dealer to anyone in the market for buying a car. They really took care of me. Hunter made sure we received everything i wanted i I will recommend this dealer to anyone in the market for buying a car. They really took care of me. Hunter made sure we received everything i wanted in a car. Chris and Will made sure I received the best deal possible. I love my car and the service I received. I will definitely come back for my next car. More
sales manager had no communication...none i found a car online that i liked,,i requested someone call me. later that day i had a salesmen call. i sent him some pictures of my trade,,he said he i found a car online that i liked,,i requested someone call me. later that day i had a salesmen call. i sent him some pictures of my trade,,he said he would get his sales manager to look them over and get back with me the next day. well 1030am the next day i called him because i hadn't heard anything,salesman told me he gets to work at 1130am and would have me some info in an hr or around 1230pm....well by about 4pm i texted him because he hadn't gotten back to me,,he told me what they said they'd put in my trade,,low ball. so i made an offer,,,after a few hrs i finely heard back,,,still no go..but no counter offer,,so i make one more offer, nope...so for five hundred dollars the deal didn't get done,,,so if this is how i'm treated before i purchase a car,,,how in the world would they treat me after they have my money....sales manager wont work with you,,heck i couldn't even get a counter offer... More
Amazing financial wizardry David (Gunny) Moore went above and beyond in trying to work out a trade in for my 2013 ford focus Se for a slightly used 2014 Ford Focus ST. The deal David (Gunny) Moore went above and beyond in trying to work out a trade in for my 2013 ford focus Se for a slightly used 2014 Ford Focus ST. The deal worked out after a few days of small issues in financing. The Finance Wizards in the made some magic back there and was able to pull a nice APR and reasonable monthly payment. i regret that i do not remember the person in finance that was able to work the APR down so low. I will and have suggested Duval ford many times to many friends and family, as my wife and myself have purchased 4 vehicles from this great Dealer. More
susan moore wasa awesome !!! Susan Moore did a great job!!!! , i didn't expect a brand new car i was going in as a pre- owen car and she did a awsome Job of working w Susan Moore did a great job!!!! , i didn't expect a brand new car i was going in as a pre- owen car and she did a awsome Job of working with the finance, and what was the best for me she know what i wanted how i wanted things when i walk throu the door she already had everything set for me.. all i had to do sign and drive .. i recommend anyone to her .. and the Davul Ford thank you so much for the experience this was my first brand new Suv a that i ever had 2016 Ford Escape . More
A+ EXPERIENCE Just purchased a 2015 Ford F150 Lariat - Our salesperson was friendly and very upbeat. Absolutely no pressure to buy, and salesperson was extremely kn Just purchased a 2015 Ford F150 Lariat - Our salesperson was friendly and very upbeat. Absolutely no pressure to buy, and salesperson was extremely knowledgeable about every facet of the vehicle. We would say this was the best sales experience we have ever had in our 34 years of marriage. From start to finish, everyone handled our sale professionally. We would definitely recommend Duval Ford as the "go to" place if you are interested in a vehicle. By the way, our salesperson was Susan Moore, and if there was a rating higher than 5, she would certainly receive it. More
Great experience! Will and Hunter were really friendly and worked very hard to get us the car that worked for us. We had 2 of our children with us, so they worked very Will and Hunter were really friendly and worked very hard to get us the car that worked for us. We had 2 of our children with us, so they worked very quickly to get the paperwork together so that we could drive home in our new Focus! More
Duval Ford - Tony Howell! We recently purchased a Ford Transit from Duval Ford for my employer and Tony Howell went above and beyond for us! From our first conversation to fina We recently purchased a Ford Transit from Duval Ford for my employer and Tony Howell went above and beyond for us! From our first conversation to final delivery, the process was easy for us (although I'm sure Tony had to put in a lot more work on his end!). The folks at Duval Ford are the best...this is the third vehicle we've purchased from Duval Ford - so when you ask if we'd recommend them, that speaks for itself! You can't go wrong with Duval Ford and, with a guy like Tony Howell working for you, you're not going to regret checking them out for yourself! More
Great experience Everyone was so helpful as soon as I arrived at the dealership. The sales representative, Rafael Delgado was a gentleman and took a lot of time on a c Everyone was so helpful as soon as I arrived at the dealership. The sales representative, Rafael Delgado was a gentleman and took a lot of time on a cold, rainy day to show me as many vehicles as was needed for me to make a decision. Rafael was very patient, knowledgeable, and worked hard to get me what I needed. The Finance rep, Alex Elsaid was excellent as well. He was so efficient at securing the financing and wrapping up the paperwork. This was definitely the best experience I've ever had buying a new vehicle. More
Could not ask for a better expererince Our bank sent us a pre approval for another dealership we spent the whole moring being frustrated and getting the run around. On the way home my hu Our bank sent us a pre approval for another dealership we spent the whole moring being frustrated and getting the run around. On the way home my husband mentioned going to Duval Ford. We had purchased our 2012 Fusion there and it was a good expererince. So feeling a little beat up and down hearted we headed over to Duval Ford. And I can not express how glad I am we did. Will the sales manager greeted us in the parking lot. We talked a few minutes about our terrible time at the other dealership. We told him what our trade was, what we wanted to put down and what monthly payments we wanted. He took us in and introduced us to Malcom. Together they found us the PERFECT 2016 Fusion in the exactly terms we asked and better intrest rate than we thought we could get. From the minute we walked on the lot we could not have asked to have been treated better. We will NEVER make the mistake of checking out other dealerships. We are Duval Ford Customers for life. More
Great Experience I purchased my new 2015 F150 4WD and the experience was great. Drew and the sales managers took care of me. I am very pleased with my vehicle and wh I purchased my new 2015 F150 4WD and the experience was great. Drew and the sales managers took care of me. I am very pleased with my vehicle and what I payed. More