Duval Ford

Awesome experience. Mitchell was very knowledgeable and made the whole experience super easy. I have very little spare time so was shopping for a car after work...their Mitchell was very knowledgeable and made the whole experience super easy. I have very little spare time so was shopping for a car after work...their process was efficient and incredibly easy. More

Very Pleased The sales and finance went very smooth. This was the most pleasent new car buying experiece I have ever encounter and after a full day of the OTHER gu The sales and finance went very smooth. This was the most pleasent new car buying experiece I have ever encounter and after a full day of the OTHER guys it was nice to take a deep breath, relax and but a new car with no pressure. More

Awesome simpelest car purchase ever Working with Charlie and Sherrod was simply amazing from start to finish it was smooth and very simple. If you have X-Plan through your place of empl Working with Charlie and Sherrod was simply amazing from start to finish it was smooth and very simple. If you have X-Plan through your place of employment this the best Dealership to work with! I will send everyone that needs a car to them! May God bless them all this day and always! Shannon Scott More

Fast and friendly I did not have an appointment I arrived at 1:36pm: and left by 2:00pm just amazing how fast my car was ready WOW I did not have an appointment I arrived at 1:36pm: and left by 2:00pm just amazing how fast my car was ready WOW More

Best buy ever with the best sales man. Last month i purchased at 2016 mustang gt with the aid of a sales man by the of Terrance Lundy, The no haggle pricing is spot on ,Terrance did every t Last month i purchased at 2016 mustang gt with the aid of a sales man by the of Terrance Lundy, The no haggle pricing is spot on ,Terrance did every thing in his power to get me the most for my horrible trade in and when the car was still out of my reach he got me more on my trade to get me to the numbers i needed. This is the second car i have bought there and wouldn"t hesitate to go back for my next one, i just hope Terrance will still be there when i do. Very satisfied customer, Chris Figge More

Best experience!!! My daughter purchased her 1st car at a local dealership 11-2015 after having the car approx 7 days the car broke down on her. To make a long story sho My daughter purchased her 1st car at a local dealership 11-2015 after having the car approx 7 days the car broke down on her. To make a long story short the car broke down a total of three times for the same problem. After all the aggravation that dealership agreed to undo the deal and refund the down payment. We then went to Duval Ford (by referral) and was quickly greeted by Terrance Lundy at that very second i knew that my daughter was in GREAT hands. Mr. Lundy then introduced us to Chris Smith and they both IMMEDIATELY assisted us. After being there only 3 hours from start to finish my daughter walked out with a 2014 and the vehicle had only 500 miles. i will always be grateful they men was polite and VERY professional i highly recommend this dealership!!! GO SEE TERRANCE OR CHRIS you WILL NOT be disappointed! Brittany A. and Mom More

Best car buying experience out of 6 dealers I spent 2 weeks negotiating and arguing over prices, rebates, and options with 5 other dealerships. It was tiring. Luckily I found a truck at Duval wi I spent 2 weeks negotiating and arguing over prices, rebates, and options with 5 other dealerships. It was tiring. Luckily I found a truck at Duval with more options and emailed a quote before the dealership opened. I received a reply at 0901 as soon as they opened. The salesman actually texted me and we had come to an agreement through texting before 1000 am. It was awesome!!! I didn't get pressured to come in and talk, we had everything wrapped up in 1 hour. Once at the dealership everyone greeted me and was very curious. First time I was actually at ease at any dealership. Everybody was completely honest and helpful. Duval Ford and their salesman are above par and other dealerships need to take some notes. Sales Manager William Law and Sales Associate Pat Sipe were my salesman and I will definitely be sending business to them by name. More

Great experience! This was the second time I bought a new car at Duval Ford. David Moore was my salesman. He was professional, nice, and explained the features of t This was the second time I bought a new car at Duval Ford. David Moore was my salesman. He was professional, nice, and explained the features of the car very clearly. Everyone was friendly, I would definitely recommend David Moore and Duval Ford. I would go back a third time. Patricia Jadlocki More

Great salesman. No pressure. Sherrod Anderson spent several hours with me in order to insure that I received the right car (2016 Ford Fusion) at the right price. We took several t Sherrod Anderson spent several hours with me in order to insure that I received the right car (2016 Ford Fusion) at the right price. We took several test drives in different cars until I decided on the ruby red model. I got a good, no hassle, value for my trade in & a good price on my new car. I had shopped at other Ford Dealers but the Duval price was lower than the competition. Sherrod & his sales manager were easy & friendly to deal with as was Alex Elsaid in the finance office. I have bought several cars from Duval Ford previously but this was the most pleasurable transaction since I got great customer service from Sherrod. More

Great Service! Joe went above and beyond for me. He got me into a brand new car when I was only looking to get a used one because of my own car having issues. I cant Joe went above and beyond for me. He got me into a brand new car when I was only looking to get a used one because of my own car having issues. I cant thank him enough for working with me. Not only did he get me into a new car but was in my price range and the APR was low. I really love my new car and the service Joe provided was really great. Will definitely refer him to anyone who needs a car! I also was serviced by Chris H. and the process for signing everything was smooth and went by with a matter of minutes. Both of these gentlemens service were tremendous. More