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Duval Ford
Jacksonville, FL
1,792 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,792 reviews
June 05, 2025
We had a great experience purchasing our new Ford Bronco. Thank you Andy for all your help. Thank you Andy for all your help. More
by randy100273
Employees Worked With
June 01, 2025
I’ve been doing business with Duval Ford for years and never had any issues. This particular service I had to have my batteries replaced in my truck. They got me in and out in about an hour. Will did a gr never had any issues. This particular service I had to have my batteries replaced in my truck. They got me in and out in about an hour. Will did a great job helping me out. More
by Northman59
Employees Worked With
Will Edge - 5 stars
June 01, 2025
From sales, finance, and service. Duval Ford has been my automotive dealership for almost a decade. I recommend them to anyone looking for great services. Duval Ford has been my automotive dealership for almost a decade. I recommend them to anyone looking for great services. More
by Kamoore07
Employees Worked With
Jonathan Barber
May 23, 2025
Great service and awesome associates. My wait was minimal and everything was done perfectly. I love that they explained everything to me and even had a car wash. Thank you. My wait was minimal and everything was done perfectly. I love that they explained everything to me and even had a car wash. Thank you. More
by Patricia_scherer62
Employees Worked With
May 17, 2025
They worked us in for an oil change as we were heading on a trip the next day. My wife brought it in and it was ready in no time! a trip the next day. My wife brought it in and it was ready in no time! More
by andy
Employees Worked With
May 10, 2025
Great experience shopping with Jonathan Barber! He answered all our questions and took the time with us we needed for the purchase of our new F250. This is the second truck we have purchased at Duv He answered all our questions and took the time with us we needed for the purchase of our new F250. This is the second truck we have purchased at Duval Ford over the years and we will continue to go there for our vehicle needs! More
by dd254899
Employees Worked With
Jonathan Barber
May 05, 2025
Worst service ever! Don't think because you have an appointment they plan to look at your car. No, that only means they will check in your car. I brought my car and Don't think because you have an appointment they plan to look at your car. No, that only means they will check in your car. I brought my car and they didn't even look at it on the day I brought it in for service. Richard Jordan, Service Mgr., wouldn't even reply to my numerous correspondence on what they did for my car. Too many problems to list and explain my situation. My advise is to find a different dealership in the area. They do have loads of employees, so staffing is not there problem. They didn't even fix the problem! More
by pem31
Employees Worked With
Richard Jordan, and Jamie
