Duval Acura - Service Center
Jacksonville, FL

569 Reviews of Duval Acura - Service Center
Pleasant, friendly service. As always, a pleasure doing business with Duval Acura. The service reps are always nice and easy to work with and go out of their way to make sure the As always, a pleasure doing business with Duval Acura. The service reps are always nice and easy to work with and go out of their way to make sure the customer is taken care of! More
Air Condition fix and maintenance. This is the ONLY place I will take my Acura TL. They are honest and persistent in fixing problems. I drive a long way to come here but they are worth This is the ONLY place I will take my Acura TL. They are honest and persistent in fixing problems. I drive a long way to come here but they are worth it! More
Saved by Duval Service Dept Had a great buying experience at Duval. Then, after only 400 miles, something hit the front of my new RDX and put a hole in the air compressor. Duva Had a great buying experience at Duval. Then, after only 400 miles, something hit the front of my new RDX and put a hole in the air compressor. Duval service folks felt as bad as I did about it. They charged me half the normal cost of the repair, gave me a free loaner, and fixed it by the next day. They were super, especially my service rep, Arick. I'll never take my car to anyone else. More
On time service When I scheduled my service, I was told it would take 1.5 hrs to complete and it did. I was not kept waiting when I arrived and was able to work in t When I scheduled my service, I was told it would take 1.5 hrs to complete and it did. I was not kept waiting when I arrived and was able to work in the lounge area until my service was completed. Since I live 1.5 hours away, it is great to be able to schedule my time this efficiently. More
Best service department Because of this service department, I have bought three cars here. Eddie Turner leads a great team. Thankful I can trust this team. And thanks for the Because of this service department, I have bought three cars here. Eddie Turner leads a great team. Thankful I can trust this team. And thanks for the wifi, snack and coffee More
Routine maintenance. Fantastic as always from the team there. Prompt. Courteous. Efficient. Provided realistic expectations for timing and cost of the service. Best d Fantastic as always from the team there. Prompt. Courteous. Efficient. Provided realistic expectations for timing and cost of the service. Best dealer I have experienced yet. More
Professional and corteous most of the time I take my car to the dealer for services. Of course I shop around, but have realized that the services are more professional, in mos most of the time I take my car to the dealer for services. Of course I shop around, but have realized that the services are more professional, in most cases less expensive, more convenient and gives me the peace of mind needed. More
Great service I always go to Duval Acura to get my car serviced. Customer service is always great, very friendly staff, and quick service. I am always confident m I always go to Duval Acura to get my car serviced. Customer service is always great, very friendly staff, and quick service. I am always confident my car is in good hands. More
Great service Car was returned in great shape, on time and with the use of a loaner. No hassle at pick up, easy as could be, very friendly staff. Car was returned in great shape, on time and with the use of a loaner. No hassle at pick up, easy as could be, very friendly staff. More
Repair work for power steering. Kevin, my service representative, was extremely professional providing constant updates and follow through ensuring the job was done right. I was imp Kevin, my service representative, was extremely professional providing constant updates and follow through ensuring the job was done right. I was impressed all along the way. Getting my daughter's MDX power steering pump covered under warranty was a pleasant surprise. Great job Kevin! More