Duval Acura - Service Center

Battery dieing A cassette was stuck in the tape player causing the tape player to run thus running down the battery, and with the help of service member Kevin August A cassette was stuck in the tape player causing the tape player to run thus running down the battery, and with the help of service member Kevin August it was removed in record time. More

Great Service as usual Amazing one day turnaround including out sourcing parts. Had an Acura loaner for the night until next afternoon. Same service . Typed in my person Amazing one day turnaround including out sourcing parts. Had an Acura loaner for the night until next afternoon. Same service . Typed in my personal data as informed me of my problem/ solution... Car was new anbrought immediately paperwork done... The return was just leaving the keys and getting back my own car in about 10 minutes .... All washed and clean too. Just like every other Acura service over 20 plus years in 3 different states... My wife is jealous. More

Best Service Ever! I set the 1st service appointment online. I arrived at the schedule time and my service adviser Merrick had everything ready for me. I was able to dro I set the 1st service appointment online. I arrived at the schedule time and my service adviser Merrick had everything ready for me. I was able to drop off my car and get a loaner car in just a few minutes. He kept me informed throughout the entire process and the vehicle was completed in the promised time frame. I know that I will be bringing my vehicle back to Duval Acura when the next service is completed. Duval Acura kept the promise of not only Great Service at the time of Sale, but also Great Service after the Sale. I am happy to be apart of the Duval Acura Family!! More

TL maintenance My rep (Arick Armenta)is terrific and always is clear and dependable. I value the quality service of this dealer and that is why I consistently buy my My rep (Arick Armenta)is terrific and always is clear and dependable. I value the quality service of this dealer and that is why I consistently buy my vehicles there and rely on their service department to maintain my cars. More

Great service and service Was easy to get in (called fri for an appointment sat). They accommodated my request for a loaner car. When I returned early there was a comfortable l Was easy to get in (called fri for an appointment sat). They accommodated my request for a loaner car. When I returned early there was a comfortable lounge to sit in. Car is serviced and didn't feel like they were trying to sell me anything prematurely (e.g. Break pads, new tires, etc.). Also they were familiar with my car, remembered something about last time I was in (e.g. Traveling to CO on vacation)... Was just personal despite it being only my second visit to the dealership... More

Maintenance and oil change Wonderful service and thoughtful and understanding as always! I always ask for Arick. He is a such a pleasure to work with. The loaner is greatly appr Wonderful service and thoughtful and understanding as always! I always ask for Arick. He is a such a pleasure to work with. The loaner is greatly appreciated as well. More

General Service Always able to get an appointment quickly and the Service team is helpful and informative. I have been bringing my car to the Acura Dealership since Always able to get an appointment quickly and the Service team is helpful and informative. I have been bringing my car to the Acura Dealership since I moved back to Florida and they have taken good care of my car. More

Maintenance Service Always have a good experience here, which is why I always return! I only wish my warranty was still in effect because I spent more money than I had in Always have a good experience here, which is why I always return! I only wish my warranty was still in effect because I spent more money than I had intended during this service. More

Excellent as always This dealership knows what excellent service consists of. Eddy, the manager, makes the effort to know all his customers. He is a can do manager! Art This dealership knows what excellent service consists of. Eddy, the manager, makes the effort to know all his customers. He is a can do manager! Article is a great service advisor. Very communicative and strives to do what is needed for the customer. Thank you Duval Acura. More

airbag recall made appointment to have airbag recall fulfilled. easier to do in fla. than in mass. work done quickly, efficiently. and, fyi, why does this have to b made appointment to have airbag recall fulfilled. easier to do in fla. than in mass. work done quickly, efficiently. and, fyi, why does this have to be 25 words?? More