Duval Acura - Service Center

Excellent customer service Derek Vanderhof provided an exceptional customer service experience for me yesterday. This was my first trip to Duval Acura being relatively new to t Derek Vanderhof provided an exceptional customer service experience for me yesterday. This was my first trip to Duval Acura being relatively new to town, and I was thoroughly impressed. My service was completed promptly and completely and Derek's communication was timely and professional throughout. Kudos to Derek and the entire Duval Acura team. I'll be back for certain. More

As always very very good service Duval Acura is my fourth primary dealer in 3 different states. Like all the others Duval's service is polite, fast, reasonably priced, and my car alw Duval Acura is my fourth primary dealer in 3 different states. Like all the others Duval's service is polite, fast, reasonably priced, and my car always goes home looking brand new. Other family and friends offer stories about the service at their Premium car dealers... often necessary, and expensive. My car is a gleaming 2002 Acura RL 3.5. I have needed only the mileage required, new timing belt, one new battery, one set of new tires, and a minor gas cap repair in 14 years! More

MDX SERVICE GREAT SERVICE EXPERIENCE. DONE AHEAD OF SCHEDULE. COST AS ESTIMATED. SERVICE REP WAS THOROUGH, FRIENDLY, ACCURATE. DID A NICE JOB ON INITIAL EVALUATIO GREAT SERVICE EXPERIENCE. DONE AHEAD OF SCHEDULE. COST AS ESTIMATED. SERVICE REP WAS THOROUGH, FRIENDLY, ACCURATE. DID A NICE JOB ON INITIAL EVALUATION OF PAINT REPAIR AND FINAL INSPECTION UPON VEHICLE PICK-UP. More

It was one of the best car experience I have had in years. Kevin was the "key" in this entire experience. I had the pleasure of speaking with him prior to my appointment and he was very knowledgeable of my ca Kevin was the "key" in this entire experience. I had the pleasure of speaking with him prior to my appointment and he was very knowledgeable of my car. I had no idea what to expect and was happy to find out that the prior owner was already in the system for having work done on my car. I ended up spending less and that I am grateful. I was treated as if I just bought a new car. Everyone I came in contact with was nice, even the gentleman changing the coffee filters. More

Great service! Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficie Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficient manner. My service advisor, Kevin, could not have been more helpful and professional. He provided first class service and great advice on the recall and other routine maintenance questions I had. I will always start my new car search at Duval Acura, just based on my experience with their service folks. Thanks! More

Quality service and professional They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the r They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the repair . More

Excellent Service! Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the pap Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the paperwork ready to go but he was willing to spend as much time with me as needed for me to talk about what my concerns were with the car. The car was ready sooner then expected and ready to go when I arrived! Couldn't have been a better experience! More

Oil change Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. More

Amazing service! Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go out of their way to make thinks pleasant, go the extra mile and provide the best peace of mind for my car care. They are like an oasis in the car world😊 More

Pleasant experience I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was e I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was explained. I only had an oil change, but rates were competitive with quick change places and I feel good about having authorized technicians providing the service. More