Duval Acura - Service Center

Great job! The drive in and service staff were very happy and attentive. Very good customer service. Loved to pick up my washed and vacuumed car! Nice, comfortab The drive in and service staff were very happy and attentive. Very good customer service. Loved to pick up my washed and vacuumed car! Nice, comfortable waiting room, too. More

personal touch when i arrived to drop off my car i was greeted instantly. Ed made sure i was taken care of asap and he even dropped me personally back to my work pla when i arrived to drop off my car i was greeted instantly. Ed made sure i was taken care of asap and he even dropped me personally back to my work place .and aric dropped my car off when finished what a great experience More

Service September 2016 I took our 2010 TL for its oil change, rotate tires, etc. service - scheduling was easy and then dropping off the car also was easy. Service Rep Kevin I took our 2010 TL for its oil change, rotate tires, etc. service - scheduling was easy and then dropping off the car also was easy. Service Rep Kevin was very helpful and prompt. More

Excellent service as usual I have bought 8-9 Acura MDXs consecutively. The sales and service staff at Duval Acura is superb. Yesterday's visit was a first service for my new 201 I have bought 8-9 Acura MDXs consecutively. The sales and service staff at Duval Acura is superb. Yesterday's visit was a first service for my new 2016 Acura MDX. I was treated with great customer service and respect setting and carrying out the appointment. My drop off and check in was handled flawlessly in 5 minutes with multiple smiles. My car was ready at the promised time and the car, key and paperwork were brought to me without having to step foot back into the service area. Thank you Arick, Merrick and the rest of the service staff. They even washed and vacuumed the car. More

Great Service The service representatives are courteous and friendly, plus they look out for my financial concerns. The car was serviced in a timely fashion and re The service representatives are courteous and friendly, plus they look out for my financial concerns. The car was serviced in a timely fashion and ready when promised. More

Super Service Merrick Wade did a superb job handling all of my service needs as usual. He's the best! The car was clean and ready on time. Merrick Wade did a superb job handling all of my service needs as usual. He's the best! The car was clean and ready on time. More

Outstanding Customer Service I always work with Kevin A. in the service department. I have for years and as always he is so helpful and friendly. Keep up the great work! I will I always work with Kevin A. in the service department. I have for years and as always he is so helpful and friendly. Keep up the great work! I will be a customer for many years to come. More

100000 mile check up and recall the work was completed as promised - quote was accurate only concern was that associate stated that car might not be completed that day (during a cal the work was completed as promised - quote was accurate only concern was that associate stated that car might not be completed that day (during a call we made mid afternoon to question pick up time) - however the work was completed in one day More

prompt The diagnosis of the problem was very quick. The best part was the rental of a loaner so I did not have to sit there for several hours. Very easy in The diagnosis of the problem was very quick. The best part was the rental of a loaner so I did not have to sit there for several hours. Very easy in and out. More

Always awesome Everyone is friendly and chill, no pressure or anything. The wait is always comfy with a clean atmosphere. They let you know what you need and what Everyone is friendly and chill, no pressure or anything. The wait is always comfy with a clean atmosphere. They let you know what you need and what they recommend when it comes to service. When the car is ready to go, it's always cleaned and vacuumed as a courtesy More