Duval Acura - Service Center
Jacksonville, FL

569 Reviews of Duval Acura - Service Center
Service Experience Quick and efficient service was provided with short notice. While at the dealer a sales person answered questions about the coming availability of the Quick and efficient service was provided with short notice. While at the dealer a sales person answered questions about the coming availability of the hybrid MDX including its likely timing. Note: Did not rate the price since I purchased a 48 month service plan when I purchased the car from Duval Acura. More
Duval Acura - Elite Service Department Duval Acura service team is the most professional and genuine service department that I have encountered in North Florida. They continue to go above Duval Acura service team is the most professional and genuine service department that I have encountered in North Florida. They continue to go above and beyond with their commitment to care for my vehicles. Eddie Turner has been the big reason we remain loyal customers. His service is one that all dealerships would be proud to have. More
Didn't want to leave The service and staff were very nice and helpful- but the environment made me want to stay! Great place to be if you must have your car serviced. The service and staff were very nice and helpful- but the environment made me want to stay! Great place to be if you must have your car serviced. More
Was great! It was fast and professional. Perfect! All employees were really helpful, the price was good and even when I called in the guy on the phone was very It was fast and professional. Perfect! All employees were really helpful, the price was good and even when I called in the guy on the phone was very friendly. More
Service Everything was first class! The only reason for 4 stars is that no one was there to cover for lunch break. Had to wait 40 minutes for someone to com Everything was first class! The only reason for 4 stars is that no one was there to cover for lunch break. Had to wait 40 minutes for someone to come, so I could turn in the loaner car and pick up my car that had been serviced. More
Personalized efficient service Excellent experience as always with Duval Acura. Quickly addressed concerns I had with my trailer hitch wiring. Work was done in a reasonable amount o Excellent experience as always with Duval Acura. Quickly addressed concerns I had with my trailer hitch wiring. Work was done in a reasonable amount of time, vehicle was cleaned and vacuumed. Kevin Agustin, my service advisor was courteous and efficient facilitating the process. Pleasure doing business with this dealership. More
Stellar Service from my Service Manager Once more, Merritt came through and even though I had a problem and no appointment, he got my car in, fixed and returned promptly. He is always smil Once more, Merritt came through and even though I had a problem and no appointment, he got my car in, fixed and returned promptly. He is always smiling and pleasent, and was nice enough to provide a loaner for me to use. Another wonderful experience at Duval Acura! More
Great Service Great service and always professional. Jovie is a pleasure to work with and he always takes great care of his customers and addresses their concerns. Great service and always professional. Jovie is a pleasure to work with and he always takes great care of his customers and addresses their concerns. More
Great service, as usual Once again, had a great experience with Duval Acura Service Department. My advisor, Kevin Agustin, makes the whole process stress-free and easy. Hel Once again, had a great experience with Duval Acura Service Department. My advisor, Kevin Agustin, makes the whole process stress-free and easy. Helped me out with some discount coupons as well. Really appreciate Kevin and his great attitude and professionalism. More
Quality you can trust I have used Duval Acura for years for sales and service. I've never been disappointed on either front. They treat you with honesty and respect. Their I have used Duval Acura for years for sales and service. I've never been disappointed on either front. They treat you with honesty and respect. Their prices are competitive and clear, and the quality of workmanship is impeccable. More