Duval Acura
Jacksonville, FL
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Excellent service and vehicle was cleaned when returned. Quality work seems to have been done. Thought the cost was on the high side. The charge for shop supplies was petty (sure others do the same). Sinc Quality work seems to have been done. Thought the cost was on the high side. The charge for shop supplies was petty (sure others do the same). Since I did know what the part looked like and exactly what it's function was, I would like to have seen the defective part which was replaced. More
Great Buying Experience I visited Duval Acura to look at a used Hyundai Sonata I saw online. We were greeted by Lawrence and he quickly took us to the car. After talking abou I visited Duval Acura to look at a used Hyundai Sonata I saw online. We were greeted by Lawrence and he quickly took us to the car. After talking about what I was looking for he showed me another Sonata on the lot that had just come in. I loved the second option and Lawrence worked with me to make sure I was completely satisfied. There was minor cosmetic damage that needed repairs and he arranged for it to be done the following Monday and set me up with a loaner car during the service. What I loved most about this experience is I felt I could trust Lawrence and what he was saying. He wasn't pushy or overly trying to sell me on a vehicle. He shared his expertise and worked to get me into a car that met the needs I outlined. More
An Awesome Experience From the moment I stepped into the dealership, where I was greeted by name, by Anthony, I felt comfortable. All papers were ready for me, the dealers From the moment I stepped into the dealership, where I was greeted by name, by Anthony, I felt comfortable. All papers were ready for me, the dealership is bright and clean and inviting. My new 2015 was waiting right outside the door, to be looked at, wow, what a nice car. Then came, what I would think, would be the long part....financial....but that too, was handled by Daniel, who was quick, friendly and efficient. He handed me back to Anthony, who took me to my new Acura TXL and showed me some of the new features. He set up my Bluetooth and transferred my contacts. Then off I was. All of this took 2 hrs. 5 minutes. Duval has an amazing, friendly, knowledgeable staff. I am very happy and glad that I went to Duval. More
Best car buying experience ever! From start to finish the most professional, positive, quick and overall enjoyable car buying experience I've ever had! Every part of the experience f From start to finish the most professional, positive, quick and overall enjoyable car buying experience I've ever had! Every part of the experience far exceeded our expectations and for the first time, the quality of the vehicle was matched by the quality of the buying process and team. I highly recommend Duval Acura! More
Car Buying Made Easy & Fun I bought a TLX from Mark Johnson and it was truly an amazing experience. He is very knowledgeable about the product, has a lot of great stories, and n I bought a TLX from Mark Johnson and it was truly an amazing experience. He is very knowledgeable about the product, has a lot of great stories, and never put any pressure on me to "buy now". When I was trying to decide which exterior/interior combination to buy we took me down a line of cars until I was happy with my decision. This is my 2nd car from Duval Acura, I bought a TL in 2007 and have had all the service performed at the dealership. I often deal with Arick and a have always been very happy with information and advice that he has given me and with the quality of the service, More
My 5th Acura from Duval! This is my 5th Acura from Duval Acura Dealership and each time the experience is always better than the last. Each employee that I dealt with was p This is my 5th Acura from Duval Acura Dealership and each time the experience is always better than the last. Each employee that I dealt with was polite, helpful and cheerful. Mark Johnson, was extremely professional and he never rushed me to purchase a vehicle. Love my new TLX More
Enjoyable car buying experience! This was one of the most enjoyable car buying experiences I've ever had. They went out of their way to give me scenarios on different cars so I could This was one of the most enjoyable car buying experiences I've ever had. They went out of their way to give me scenarios on different cars so I could make sure I was getting the right car for me. More
Stress Free This was by far the easiest vehicle purchase we have ever made. Anthony Lewis made it a comfortable experience. We also found an extremely competitive This was by far the easiest vehicle purchase we have ever made. Anthony Lewis made it a comfortable experience. We also found an extremely competitive price on a used, low mileage Acura. More
An Incredible Experience I have been buying Acura's for almost 25 years and will never own another make of car. I had a 2004 TL and loved it, it is the longest I have ever ke I have been buying Acura's for almost 25 years and will never own another make of car. I had a 2004 TL and loved it, it is the longest I have ever kept a car. It was finally time to get a new car and as always, the team at Duval Acura came through. We ended up with a 2016 ILX with the Technology package and we love it, it is a great car and we are amazed by how smart the car is and we have just started to learn about all of the features. It even has a blind spot indicator in the side rear view mirrors. I could go on and on about the Navigation system, it is really a smart car. Wali and Roger were super, they both went above and beyond in taking care of our every need. More
Best Dealership Ever! I had months to go on my lease and I was over on the mileage. Hector brought it to my attention that I needed to consider what I wanted to do... buy I had months to go on my lease and I was over on the mileage. Hector brought it to my attention that I needed to consider what I wanted to do... buy the car I had or look into a new lease. Within two days I was driving a new car. What I thought would be a hassle, turned into a gratifying experience. I love my new car. Thank you Hector. More