Duval Acura

Serivce experience As always, my Service Advisor Jovie Quinto did a great job of delivering quality service while being courteous and friendly. He always makes sure the As always, my Service Advisor Jovie Quinto did a great job of delivering quality service while being courteous and friendly. He always makes sure the experience is great. More

Excellent and great crew working on my car It was a great overall experience and I really enjoyed the staff that greeted me and worked on my vehicle. It was done in a timely manner and was hand It was a great overall experience and I really enjoyed the staff that greeted me and worked on my vehicle. It was done in a timely manner and was handled well More

A3 Same Day Service A3 Service took the amount of time they told me it would. Found email with coupon while service was being completed and it was deducted from my cost. A3 Service took the amount of time they told me it would. Found email with coupon while service was being completed and it was deducted from my cost. Oil change, transmission fluid replacement, and tire rotation. All seemed to go fine. I did find a rear brake light out about a week after the service and wonder if it was out when I had the car serviced. Figure basic light check would be done while in. I also found a air cap missing from a tire about the same time. Wonder if it wasn't returned to the tire after service. More

Professionalism Personified The purchase of a new Acura TLX last week was the best car buying experience I've had in 40 years. Chris Langlois and Jordan we knowledgeable, great The purchase of a new Acura TLX last week was the best car buying experience I've had in 40 years. Chris Langlois and Jordan we knowledgeable, great listeners and know their product cold. Duval's 'no haggle pricing' provided good value and their 'best of two methods' valuation of my trade clinched the deal. Love the follow up and patience as I learn the many options found on this vehicle. The best part was the TLX! First road trip yielded 36.1 MPG (3.5 liter V6) and I couldn't be happier with the ride and cabin environment. John M. More

Exceeded my expectations. Very efficient. My paperwork was filled out ahead of time. I was able to get in and get out with a loaner in 10 minutes. I could go anywhere to get my car serviced; My paperwork was filled out ahead of time. I was able to get in and get out with a loaner in 10 minutes. I could go anywhere to get my car serviced; but you guys never give me a reason to and I appreciate that. More

Best car buying experience ever! We purchased a new 2016 Acura tlx today. Roger was our salesman and provided excellent customer service. Shout out to Duval Acura. We are customers fo We purchased a new 2016 Acura tlx today. Roger was our salesman and provided excellent customer service. Shout out to Duval Acura. We are customers for life! More

First Time Customer Great first time experience for this dealership. Eddie was great! He took care of everything over the phone and my car was ready before promised. T Great first time experience for this dealership. Eddie was great! He took care of everything over the phone and my car was ready before promised. Thank you. More

Comments All work done on time and accomplished professionally. Service writer was helpful and thorough. Let me know as soon as the work was completed. Very sa All work done on time and accomplished professionally. Service writer was helpful and thorough. Let me know as soon as the work was completed. Very satisfied. More

Friendly, Courteous, and no hassle purchase Roger Slavens, our salesman, was always professional, friendly and courteous. we had numerous questions about the Acura and he patiently and effective Roger Slavens, our salesman, was always professional, friendly and courteous. we had numerous questions about the Acura and he patiently and effectively answered them all. Management was also very helpful and supportive of Roger's effort. More

Excellent customer service from Jovie Quinto MDX A/C unit not working properly. Service was excellent and received a loaner car which was very helpful. Car fixed promply and no issues. Thanks Jov MDX A/C unit not working properly. Service was excellent and received a loaner car which was very helpful. Car fixed promply and no issues. Thanks Jovie More