Duval Acura
Jacksonville, FL
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Quality service and professional They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the r They were professional and the work was quality the price was a little high but fair they kept in contact with me to let me know the progress of the repair . More
Excellent Service! Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the pap Duval Acura exceeded my expectations with this service call. I got right in, the loaner car was prepped and ready, the service rep had all of the paperwork ready to go but he was willing to spend as much time with me as needed for me to talk about what my concerns were with the car. The car was ready sooner then expected and ready to go when I arrived! Couldn't have been a better experience! More
Great customer service and prices too What a wonderful group of sales people. I went in without an appointment and Chris was with another couple so Nick took great care of us and let me d What a wonderful group of sales people. I went in without an appointment and Chris was with another couple so Nick took great care of us and let me drive 3 cars to get a feel for each one. I was so appreciative of the time Nick took as he knew we were there to see Chris. Finally found the car that would fit my wallet, test drove it, and wrote it up. Will give this dealership and their sales staff an A+. I actually pick my car up in 2 days. Thanks to everyone for making this a pleasant experience. Cammie Thomas More
Oil change Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. Always great service at Duval Acura. I wish I wasn't moving out of state. Hoping the new dealership performs just as well. Thank you Jovie. More
Amazing service! Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go Everytime I visit it's like seeing old friends. They always give me great service and look out for me. I've been going there for 10+ years and they go out of their way to make thinks pleasant, go the extra mile and provide the best peace of mind for my car care. They are like an oasis in the car world😊 More
Pleasant experience I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was e I appreciated the greeting. My vehicle was ready sooner than estimated. They included a complementary wash. The service performed on my vehicle was explained. I only had an oil change, but rates were competitive with quick change places and I feel good about having authorized technicians providing the service. More
Excellent service is what keeps me coming back. My have purchased my last two vehicles at Duval Acura, both pre-owned, and have been totally satisified with the cars and service provided. The servi My have purchased my last two vehicles at Duval Acura, both pre-owned, and have been totally satisified with the cars and service provided. The service technicians make the process quick and easy. Thank you! More
Great service from Jovie! I brought in my RDX due to the AC not working. Jovie took care of me and my car every step of the way! I personally appreciate when someone can take o I brought in my RDX due to the AC not working. Jovie took care of me and my car every step of the way! I personally appreciate when someone can take ownership of an issue and ensure the problem gets resolved. Jovie never "passed the buck" to anyone else and always made sure I was aware of what was going on with my RDX. I have never experienced a more friendly and determined staff member than Jovie in all my years of owning a vehicle. This experience with Jovie made me even more confident in knowing I chose correctly when I chose to buy from Duval Acura. Thanks, Jovie! More
Service Kevin is very professional and explains and follows up on all the necessary details. I have been having my cars serviced at Duval for years and they h Kevin is very professional and explains and follows up on all the necessary details. I have been having my cars serviced at Duval for years and they have been consistently good. More
This was a very laid back experience, no pressure! After spending four hours at a dealership down the road, I stopped here to look at a particular car, a Honda Accord. The price was a fair price. I ha After spending four hours at a dealership down the road, I stopped here to look at a particular car, a Honda Accord. The price was a fair price. I had been doing my research and educating myself on the market of this particular car. The salesman, Michael Anderson, was very professional and polite. He explained the no price haggle policy and we drove the car. He was familiar with the car and its features. I didn't feel manipulated at all like I was at Arlington just prior to this over basically the same model car, different year and options. The entire process from when I turned into the lot and drove away was less than 2 hours. Financing was a breeze! I recommend Duval Acura! More