Duval Acura

Phenomenal Service My experience at Duval Acura was the best car buying experience I've ever had or could ever imagine having. The entire team was amazing, from Kevin Sn My experience at Duval Acura was the best car buying experience I've ever had or could ever imagine having. The entire team was amazing, from Kevin Snyder, to Anthony Lewis, to the finance department. More

Merrick Wade needs to keep his concerns w/ LGBTQ to himself Merrick Wade is the most unprofessional and emotional service rep I have every encountered. I cannot believe that this man represents such a brand. I Merrick Wade is the most unprofessional and emotional service rep I have every encountered. I cannot believe that this man represents such a brand. I know some associates from his inner circle and realized that because he is of the LGBTQ community he will treat you different based on your beliefs. 1 star. More

Happy with he service. Happy with the service. . The service done in timely manner. The service writer helping each out other to avoid unnecessary waiting of customer.Hig Happy with the service. . The service done in timely manner. The service writer helping each out other to avoid unnecessary waiting of customer.Highly recommend the service department. for their excellent service. More

Excellent customer service Derek Vanderhof provided an exceptional customer service experience for me yesterday. This was my first trip to Duval Acura being relatively new to t Derek Vanderhof provided an exceptional customer service experience for me yesterday. This was my first trip to Duval Acura being relatively new to town, and I was thoroughly impressed. My service was completed promptly and completely and Derek's communication was timely and professional throughout. Kudos to Derek and the entire Duval Acura team. I'll be back for certain. More

As always very very good service Duval Acura is my fourth primary dealer in 3 different states. Like all the others Duval's service is polite, fast, reasonably priced, and my car alw Duval Acura is my fourth primary dealer in 3 different states. Like all the others Duval's service is polite, fast, reasonably priced, and my car always goes home looking brand new. Other family and friends offer stories about the service at their Premium car dealers... often necessary, and expensive. My car is a gleaming 2002 Acura RL 3.5. I have needed only the mileage required, new timing belt, one new battery, one set of new tires, and a minor gas cap repair in 14 years! More

MDX SERVICE GREAT SERVICE EXPERIENCE. DONE AHEAD OF SCHEDULE. COST AS ESTIMATED. SERVICE REP WAS THOROUGH, FRIENDLY, ACCURATE. DID A NICE JOB ON INITIAL EVALUATIO GREAT SERVICE EXPERIENCE. DONE AHEAD OF SCHEDULE. COST AS ESTIMATED. SERVICE REP WAS THOROUGH, FRIENDLY, ACCURATE. DID A NICE JOB ON INITIAL EVALUATION OF PAINT REPAIR AND FINAL INSPECTION UPON VEHICLE PICK-UP. More

It was one of the best car experience I have had in years. Kevin was the "key" in this entire experience. I had the pleasure of speaking with him prior to my appointment and he was very knowledgeable of my ca Kevin was the "key" in this entire experience. I had the pleasure of speaking with him prior to my appointment and he was very knowledgeable of my car. I had no idea what to expect and was happy to find out that the prior owner was already in the system for having work done on my car. I ended up spending less and that I am grateful. I was treated as if I just bought a new car. Everyone I came in contact with was nice, even the gentleman changing the coffee filters. More

My experience in buying a new TLX This is my second purchase from Duval Acura and my third Acura purchase. Nick provided a great customer experience and was very helpful in explaining This is my second purchase from Duval Acura and my third Acura purchase. Nick provided a great customer experience and was very helpful in explaining all of the features and helped me set up all of the options that are important to me. He made the process easy and was very professional. He made sure all of the proper paperwork was in order and executed. Additionally, I always bring my cars for service there and Merrick Wade always provides me with excellent service. Duval Acura is a class dealership and provides an excellent customer experience. The staff there is head and shoulders above all of the rest. I would highly recommend this dealership and of course highly recommend Acura cars as they are an excellent value for your money. Thank you again, Cheryl More

Saundra Hancock When I went in to Duval Acura, I wasn't convinced that I wanted to buy a new car. Mike Anderson answered every question, took me on a thorough test d When I went in to Duval Acura, I wasn't convinced that I wanted to buy a new car. Mike Anderson answered every question, took me on a thorough test drive, and demonstrated all of the awesome details of the new TLX. By the end of the day I was sold. First Class Customer Service Start to Finish More

Great service! Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficie Once again, had an absolutely SUPERB experience with the Duval Acura Service Department. Had a recall issue that they handled in a timely and efficient manner. My service advisor, Kevin, could not have been more helpful and professional. He provided first class service and great advice on the recall and other routine maintenance questions I had. I will always start my new car search at Duval Acura, just based on my experience with their service folks. Thanks! More