Duval Acura

Pleasant experience This was my first visit to Duval Acura and I can definitely see myself returning in a few years to purchase another vehicle from them. I was treat This was my first visit to Duval Acura and I can definitely see myself returning in a few years to purchase another vehicle from them. I was treated with respect and never once did I experience any sales pressure. Jeff Laferge greeted me and offered to assist me during my fact-finding visit in search of a mid-sized SUV. His first impulse was to listen and inquire about my preferences. He then directed me the vehicle that met most of my criteria. I returned a few days later with my wife and unfortunately, it was Jeff's day off. Curtis Pillow offered to help us and he displayed true professionalism in picking up where Jeff left off. Together, these two gentlemen should be commended for their informative and patient sales presentations. I spent the rest of the week visiting other car dealerships to insure that I found the right car. During the time between my first visit and my eventual return visit to purchase the MDX, I received a courtesy call from both Jeff and Curtis who simply thanked me for coming by the dealership. This was in sharp contrast to stream of salespeople who pestered me with phone calls and texts throughout the week, asking "what they could do to put me in one of their vehicles". The guys at Duval Acura simply said that it would be a pleasure to welcome me to the Duval Acura Family. I want to thank Rafael Mejia for supporting Jeff and Curtis throughout the transaction and for making this a very pleasant car buying experience. I cannot wait to return in a few months for my initial service visit to say "Hi" to my new friends at Duval Acura. More

Quality you can trust I have used Duval Acura for years for sales and service. I've never been disappointed on either front. They treat you with honesty and respect. Their I have used Duval Acura for years for sales and service. I've never been disappointed on either front. They treat you with honesty and respect. Their prices are competitive and clear, and the quality of workmanship is impeccable. More

Awesome experience at Duval Acura Seamless sales process all the way through! Terrific Salesman-Curtis Pillow. Terrific F&I Manager-Daniel Kawamura. Awesome Managers and GM- Rafael Mej Seamless sales process all the way through! Terrific Salesman-Curtis Pillow. Terrific F&I Manager-Daniel Kawamura. Awesome Managers and GM- Rafael Mejia/Mark Lacovara! The best President Kevin Snyder! I was very happy with my auto buying experience! Every person there played an important part in the buying process and everything was TERRIFIC! More

Great job! The drive in and service staff were very happy and attentive. Very good customer service. Loved to pick up my washed and vacuumed car! Nice, comfortab The drive in and service staff were very happy and attentive. Very good customer service. Loved to pick up my washed and vacuumed car! Nice, comfortable waiting room, too. More

Great service start to finish! We just bought our 5th vehicle from Duval Acura and we will definitely come back when it's time for number 6! Everyone who works there is always frien We just bought our 5th vehicle from Duval Acura and we will definitely come back when it's time for number 6! Everyone who works there is always friendly, helpful, & ready with a smile. They do their best to make every situation, from buying a vehicle to service issues, as easy & painless as possible. Hector in sales & Merrick in service are top notch! We recommend Duval Acura over & over again!! More

personal touch when i arrived to drop off my car i was greeted instantly. Ed made sure i was taken care of asap and he even dropped me personally back to my work pla when i arrived to drop off my car i was greeted instantly. Ed made sure i was taken care of asap and he even dropped me personally back to my work place .and aric dropped my car off when finished what a great experience More

Service September 2016 I took our 2010 TL for its oil change, rotate tires, etc. service - scheduling was easy and then dropping off the car also was easy. Service Rep Kevin I took our 2010 TL for its oil change, rotate tires, etc. service - scheduling was easy and then dropping off the car also was easy. Service Rep Kevin was very helpful and prompt. More

Excellent service as usual I have bought 8-9 Acura MDXs consecutively. The sales and service staff at Duval Acura is superb. Yesterday's visit was a first service for my new 201 I have bought 8-9 Acura MDXs consecutively. The sales and service staff at Duval Acura is superb. Yesterday's visit was a first service for my new 2016 Acura MDX. I was treated with great customer service and respect setting and carrying out the appointment. My drop off and check in was handled flawlessly in 5 minutes with multiple smiles. My car was ready at the promised time and the car, key and paperwork were brought to me without having to step foot back into the service area. Thank you Arick, Merrick and the rest of the service staff. They even washed and vacuumed the car. More

Great Service The service representatives are courteous and friendly, plus they look out for my financial concerns. The car was serviced in a timely fashion and re The service representatives are courteous and friendly, plus they look out for my financial concerns. The car was serviced in a timely fashion and ready when promised. More

Excellent Buying Experience! I enjoyed the no-pressure sales experience. The sales staff was very helpful, patient and friendly. I thought I had my mind made up on a car, but wasn I enjoyed the no-pressure sales experience. The sales staff was very helpful, patient and friendly. I thought I had my mind made up on a car, but wasn't certain. I looked at a few cars and ended up test driving two models. There was no pressure and the salesman (Jerry) was very helpful. After my purchase I had questions about the safety features. Another salesman, James, help explain them and even went for a drive with me to help. I love my car and the buying experience was very good. More