Duval Acura
Jacksonville, FL
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Didn't want to leave The service and staff were very nice and helpful- but the environment made me want to stay! Great place to be if you must have your car serviced. The service and staff were very nice and helpful- but the environment made me want to stay! Great place to be if you must have your car serviced. More
Great Experience I think we have now done either 7 or 8 deals with Duval Acura since 2005. We keep coming back because of the personal, professional attention. There I think we have now done either 7 or 8 deals with Duval Acura since 2005. We keep coming back because of the personal, professional attention. There is no high pressure approach and most everything is done without ever walking into the store---I go there to sign papers and trade the cars. Hector and Kevin continue to be outstanding. More
Was great! It was fast and professional. Perfect! All employees were really helpful, the price was good and even when I called in the guy on the phone was very It was fast and professional. Perfect! All employees were really helpful, the price was good and even when I called in the guy on the phone was very friendly. More
Service Everything was first class! The only reason for 4 stars is that no one was there to cover for lunch break. Had to wait 40 minutes for someone to com Everything was first class! The only reason for 4 stars is that no one was there to cover for lunch break. Had to wait 40 minutes for someone to come, so I could turn in the loaner car and pick up my car that had been serviced. More
excellent buying experience I love the NO Hassle from your salesman while looking and end up buy. There was no pressure from anyone at your dealership and that was a huge selli I love the NO Hassle from your salesman while looking and end up buy. There was no pressure from anyone at your dealership and that was a huge selling point for me., I had experienced pressure why looking for a car at a lot of other dealerships. More
Personalized efficient service Excellent experience as always with Duval Acura. Quickly addressed concerns I had with my trailer hitch wiring. Work was done in a reasonable amount o Excellent experience as always with Duval Acura. Quickly addressed concerns I had with my trailer hitch wiring. Work was done in a reasonable amount of time, vehicle was cleaned and vacuumed. Kevin Agustin, my service advisor was courteous and efficient facilitating the process. Pleasure doing business with this dealership. More
Stellar Service from my Service Manager Once more, Merritt came through and even though I had a problem and no appointment, he got my car in, fixed and returned promptly. He is always smil Once more, Merritt came through and even though I had a problem and no appointment, he got my car in, fixed and returned promptly. He is always smiling and pleasent, and was nice enough to provide a loaner for me to use. Another wonderful experience at Duval Acura! More
Great Service Great service and always professional. Jovie is a pleasure to work with and he always takes great care of his customers and addresses their concerns. Great service and always professional. Jovie is a pleasure to work with and he always takes great care of his customers and addresses their concerns. More
Great service, as usual Once again, had a great experience with Duval Acura Service Department. My advisor, Kevin Agustin, makes the whole process stress-free and easy. Hel Once again, had a great experience with Duval Acura Service Department. My advisor, Kevin Agustin, makes the whole process stress-free and easy. Helped me out with some discount coupons as well. Really appreciate Kevin and his great attitude and professionalism. More
100% Online Transaction with No Surprises From the beginning I worked with Roger. He was helpful, fast and very efficient. From start to finish I don't think I spent more than 1 hour total on From the beginning I worked with Roger. He was helpful, fast and very efficient. From start to finish I don't think I spent more than 1 hour total on my behalf getting the deal done. They even shipped the vehicle to my home over 2 hours away. Within 12 hours of finalizing the deal, I was on the road with my new vehicle. More