Duval Acura

Awesome as usual Merrick Wade is the nicest and most accommodating service personnel I have ever dealt with. He goes out of his way to make sure that I am completely Merrick Wade is the nicest and most accommodating service personnel I have ever dealt with. He goes out of his way to make sure that I am completely taken care of and that I drive away a happy person. More

Pleasant Experience Employees are friendly and efficient. They offered a loaner as the work scheduled turned out to take longer than anticipated. They also did some warra Employees are friendly and efficient. They offered a loaner as the work scheduled turned out to take longer than anticipated. They also did some warranty work that I was not aware of it being needed. More

Service A needed to be done As always my visit was excellent and my Service guy(Jovie) is awesome. He always make me feel comfortable everytime i visit him and any phones that i As always my visit was excellent and my Service guy(Jovie) is awesome. He always make me feel comfortable everytime i visit him and any phones that i make to him. More

Excellent Good company to bring your car to. I would recommend friends and family to come to this company. Nice environment and the workers are nice and Good company to bring your car to. I would recommend friends and family to come to this company. Nice environment and the workers are nice and friendly More

Satisfied customer When I arrived to drop off my car, I was greeted immediately, the service writer was available to help me, the check in process was efficient, the loa When I arrived to drop off my car, I was greeted immediately, the service writer was available to help me, the check in process was efficient, the loaner car I was provided was clean & satisfactory, my car's service was completed in the time frame estimated and upon arrival at the dealership to pick up my car, again I did not have to wait to be helped. I received very efficient & professional service. More

Why Are YOU not dealing with Acura The guys here are the BEST and your not hassled but greeted in a friendly manner. I've been doing business here since 2009 with buying cars and servic The guys here are the BEST and your not hassled but greeted in a friendly manner. I've been doing business here since 2009 with buying cars and service for them. They not only service Acura's but all models of different brands. If your fed up with hassles from other dealers why not try Duval Acura you'll be surprised. More

Fantastic-Meritt My service adviser Mr Merritt was wonderful A++++ Service. Those other service advisors really good. HOWEVER my service advisor that day was the BEST My service adviser Mr Merritt was wonderful A++++ Service. Those other service advisors really good. HOWEVER my service advisor that day was the BEST EVER!!! More

Excellent staff Very satisfied as always excellent customer service. Service was completed on a timely matter. My service representative Kevin was excellent as alway Very satisfied as always excellent customer service. Service was completed on a timely matter. My service representative Kevin was excellent as always and recommend all service needed. More

Service Experience Quick and efficient service was provided with short notice. While at the dealer a sales person answered questions about the coming availability of the Quick and efficient service was provided with short notice. While at the dealer a sales person answered questions about the coming availability of the hybrid MDX including its likely timing. Note: Did not rate the price since I purchased a 48 month service plan when I purchased the car from Duval Acura. More

Duval Acura - Elite Service Department Duval Acura service team is the most professional and genuine service department that I have encountered in North Florida. They continue to go above Duval Acura service team is the most professional and genuine service department that I have encountered in North Florida. They continue to go above and beyond with their commitment to care for my vehicles. Eddie Turner has been the big reason we remain loyal customers. His service is one that all dealerships would be proud to have. More