Duval Acura
Jacksonville, FL
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Trustworthy, loyal, stress free This dealership is top notch. I trust in them for there work and business. The experience is stress free because of their loyalty to their customers This dealership is top notch. I trust in them for there work and business. The experience is stress free because of their loyalty to their customers and dealership atmosphere. More
Maintenance, Oil Change, Tire Rotation, Air Bag Recall I am always highly pleased with the service I receive at Duval Acura; especially noted - Merrick Wade. He goes over and beyond whenever I call him fo I am always highly pleased with the service I receive at Duval Acura; especially noted - Merrick Wade. He goes over and beyond whenever I call him for service on my Acura TL. Merrick will respond immediately to my questions and is extremely quick in getting my car assessed, serviced and back to me; he always has a smile on his face and makes me feel welcome. Merrick provides me with information about how my car works and how to avoid future issues; he is certainly a valuable addition to my experience and satisfaction with Duval Acura! More
New TLX Driving by I saw a Cadillac CTS that my wife and I were interested in so we stopped to take a look. We were greeted by Curtis and he took great care Driving by I saw a Cadillac CTS that my wife and I were interested in so we stopped to take a look. We were greeted by Curtis and he took great care to make sure we had all the information we needed and able to test drive the car. It was a very nice car but after driving Acura's for years we decided to check out the TLX and it was all over. We leased the vehicle right then and there! Thanks to all the people at Duval Acura for making this task so easy and painless. Jay and Pennie Cobb More
courteous and friendly service Our purchase of a new vehicle was extremely grueling but a great experience at the same time. The sales people were very friendly and helpful every st Our purchase of a new vehicle was extremely grueling but a great experience at the same time. The sales people were very friendly and helpful every step of the way. The negotiating process was helpful as we determined a price for the vehicle between us. I would highly recommend this dealership to anyone. More
Hassle-free RDX Advance I contacted Roger several times before I bought my wife an Acura RDX Advance. This was the most stress-free car purchase we’ve ever experienced. Roger I contacted Roger several times before I bought my wife an Acura RDX Advance. This was the most stress-free car purchase we’ve ever experienced. Roger answered all our questions and gave us a written quote at the first sitting: No run around from a salesman whose only job was to take us for a test drive, no fast-talking sales manager, and no pressure. We got the car we wanted at the exact price we expected and could not be happier. Duval Acura says they want to “deliver the dream.” In our case, they did that, without question. (I posted this same review on Edmunds and Cars.com) More
Superior From the first telephone call to the final delivery, this was the most outstanding used car purchasing experience we have ever had. It would be diffi From the first telephone call to the final delivery, this was the most outstanding used car purchasing experience we have ever had. It would be difficult to purchase a car from anyone else in the future. More
Ownership No matter what the product is, or prestigious the brand, there are just times where things don't work out as we wish they would. I brought my 02 MDX i No matter what the product is, or prestigious the brand, there are just times where things don't work out as we wish they would. I brought my 02 MDX in for some work by the guys at Duval Acura and this just happened to be one of those times. All that to say that the saving grace to the situation was the consideration and service from the Duval Acura Team. They considered the circumstances and "owned it" in a way that will make me a my return customer regardless of vehicle. Special thanks to Jovie Quintonforn leading the team, to Chris Ford for his thoroughness and to Cecil Adam for support. Thank you again! More
Was a regular serivce visit for an oil change This was a regularly scheduled visit for an oil change and my service advisor Jovie Quinto always delivers top notch service and gets me in and out as This was a regularly scheduled visit for an oil change and my service advisor Jovie Quinto always delivers top notch service and gets me in and out as quick as possible so I can get back to work! More
Service always top notch Arick always provides exemplary service. Everyone at Duval Accura is great...they truly are well trained and committed to customer service. I've never Arick always provides exemplary service. Everyone at Duval Accura is great...they truly are well trained and committed to customer service. I've never had a bad service experience and regularly tell friends and family how great they are. More
Great as always Duval Acura has the best service department in town. I've been coming here for 10+ years and it's 1st class all the way, every time. Duval Acura has the best service department in town. I've been coming here for 10+ years and it's 1st class all the way, every time. More